Betti1 Recensioni 

329
TrustScore 2 su 5

2,1

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Valutata 1 stelle su 5

Used to be an ok casino with a great loyalty shop. Gone down hill since removal of this and when asked about they will just say it’s coming blah blah blah. Never have any free spins or good will anymo... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Overall Betti isnt too bad, good selection of the top games and providers. Where it falls down is the Withdrawal process. Painfully slow and limited to £2000 at a time. The option to lock withd... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

What an awful site every single game dead spins over £70 on 20p stake 1 bonus which paid £6. 1 of the slots actually showed 3 bonus symbols but when the spin finished it randomly disappeared absolute... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Played on this site for 8 months.Never had any issues withdrawing,rtp of games is a little lower than other casinos.Good choice of popular providers. Customer services were very helpful when verifying... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Casinò
  2. Fornitore di servizi di giochi al computer

Scritti dall'azienda

About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

329 recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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2,1

Tutte le recensioni

(329)

77 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Worst Casino going

Update, after providing what they required, still not paying. Please dont comment on my Post Betti, your a scam and should be shut down!

Worst Casino going! avoid at all costs

Happy to take your funds but when you win and try to withdraw, they just state breach of terms and conditions without any evidence. People please avoid and save yourself from the same mistake i made.

23 settembre 2024
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Risposta di Betti1

Hi Alex thank you for your update.
As we see there has been breaching of the terms and conditions on several points, that's the reason for the actions taken related to his account.
please contact our customer support. We are always happy to help.

Kind regards


Thank you for sharing your feedback.
We take these matters seriously and always strive to maintain transparency and fairness.

Upon reviewing your case, we see that this issue has been previously discussed with our customer support team. It's important to clarify that your account was flagged due to the use of third-party payment methods, which is against our terms and conditions. As we communicated with you back in May, this rule is in place to ensure the security of all transactions.

We also received the bank statement you submitted. We have replied to you with our answer related to that document and If there’s been any misunderstanding, our support team is more than happy to look into this further with you.

We encourage you to continue the conversation directly with our customer support team, as they are well-informed about your case and can assist you in the best way possible.

Thank you for your understanding.

Valutata 1 stelle su 5

Payments go to random accounts in…

Payments go to random accounts in multiple countries seems dodgy

16 settembre 2024
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Risposta di Betti1

Hi Phillip,
we also want to let you know that since your safety is of utmost importance to us, all of the payment providers we use were carefully vetted and considered safe. Some of our payment partners may have their transaction descriptors, which we cannot change. Despite any potential discrepancies, we assure you that all of these transactions were successfully authorized from your end since they are all 3d secure. Please reach out to us at support@betti1.com, and we’ll be happy to assist.

Valutata 1 stelle su 5

Do not use this site complete joke…

Do not use this site complete joke deposits go to different accounts evry time can’t withdraw it’s a con ….. please do not use and also tried to cancel account via email and can’t customer service is also a joke

14 settembre 2024
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Risposta di Betti1

Hi Thomas,
All deposits and withdrawals are processed through secure, regulated channels. Could you share more details about the issue you encountered? We’d be happy to investigate further. Regarding your account cancellation, please email us again at support@betti1.com, and we’ll ensure your request is handled promptly.

Valutata 5 stelle su 5

I’m not to sure they are going to pay me or not

I been playing on this casino for a week now I won 2-3 times and cancel the withdrawal every time and loosing it and after I been read the reviews on here I make another withdrawal £2000 and I will not cancel it I want to wait to see you will get pay or not it’s day 3 for waiting now still pending I will update later if I get pay.
Update
I got pay today 16/09/24 then I change my review to 5 start this casino is ok for me

12 settembre 2024
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Risposta di Betti1

Hi TH2,

Thank you for the update. Usually the International withdrawals do take few banking days so we are happy to see you got your withdrawal and all is well. Thank you for updating the review!
We appreciate your patience. Please contact support@betti1.com for a gift.

Have a wonderful day!

Valutata 1 stelle su 5

They don’t pay and make every excuse…

They don’t pay and make every excuse under the sun as to why they are delaying your payment - do yourself a favour and wipe your ass with your cash rather than play on this scam casino site - AVOID

8 settembre 2024
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Risposta di Betti1

Hi customer 3,

Did you get your withdrawal yet? We have been operating for years and have countless happy customers. Yes, in the past month there has been a backlog and maybe we have been slower that usual but payments always go out. We have recently hired few more payment agents and now trained them, which will help speed up the verification process and payment speeds.

Can you be more specific as to what the issue is? Have you been asked to verify your identity and have you provided the necessary documents for the KYC process?

Please get in touch with our team via support@betti1.com and we'll act quickly to solve any issue you might have.

Valutata 5 stelle su 5

Best website

Best website, nice bonus

27 luglio 2024
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Risposta di Betti1

Thank you for sharing your experience Daiva!
We're glad you're enjoying the bonuses. As a token of our appreciation, please reach out to support@betti1.com, and we’ll send you a gift!
Have a fantastic day!

Valutata 5 stelle su 5

No problems.

As with all online casinos there will be a large amount of people just hacked off because of a loss, I can honestly say I have no issues with this site whatsoever, all casinos need documents and will need to be verified etc, so if you don't want the hassle of going through this if you've reached a cashout stage, do all your documents first and get them verified ready for when you get lucky. I have withdrawn from this site 6-7 times with no issue and always processed within the 48hrs stated but as mentioned if your documents aren't up together then of course it will take longer. never spoke with support as have had no need to so can't comment there , but emails are clear and to the point regards what is required to verify your account , so moral of the story to get your withdrawals processed within 48hrs get your documents done.

21 agosto 2024
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Risposta di Betti1

We’re happy to hear about your positive experience and that the withdrawal process has been smooth for you. Thanks for the great tip on getting documents ready—pre-verification really does make things faster! If you ever do need anything, our support team is always here to help. And as a thank you for your kind review, feel free to reach out to support@betti1.com for a gift!
Best of luck, and have a great day!

Valutata 1 stelle su 5

Awful

Awful. You don’t win a penny. DO NOT USE. Awful gameplay, lags and stops working half the time. Customer service team awful. Fraudulent and corrupt casino

11 agosto 2024
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Risposta di Betti1

Hi there,
We’re sorry to hear about your experience. Could you please provide more information about the issues with the gameplay or customer service you encountered? We’re constantly working to improve and would love the opportunity to make things right. Please reach out to support@betti1.com, and we’ll investigate your concerns.
Looking forward to resolving this!

Valutata 3 stelle su 5

NOT... a fake site

I say not fake as i have made a few small withdrawals.. but what i will say is this if u are looking for big wins please pass this site by..u will not get it here pay outs are minimum as are any bonus games while game playing and if u are lucky enough to get an ingame bonus it too will be a minimum pay out u will always lose more than you actually can win this is a genuine review of the site its not a case of ive lost and im not happy.. i have been playing the site for months now and i completely understand the concept of gambling u win u lose etc but on this site ur loss will be so much more...also be aware of their deposit methods as my sister deposited twice on sign up and the miney never made it to her account BUT it was taken from her bank...she was told by customer chat service the money would bounce back to her account in 5 working days but this was not the case at all and because they use outside payment methods she never got the money refunded so just be aware of this before u decide to deposit.And when i say very minimum rate of pay on games i mean you can deposit multiple times and get like 10%of your total deposits back in wins(not always the case but mostly that scenario)

8 agosto 2024
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Risposta di Betti1

Hi PG, thank you for your review.

As you are saying yourself there are good and bad days when it comes to winnings and loses. Lets hope it turns for you as soon as possible!

Regarding your sisters account, please inform her to contact our support team with any questions regarding her missing deposits, they will be happy to assist and credit the funds if needed.

Valutata 1 stelle su 5

Withdrawal request has been declined…

Withdrawal request has been declined for the 5th day in the row now . Thus company are clueless they will try and try and try to make you spend the money you want to withdraw by declining 3 or 4 times hoping your hike to say bugger it I will just use it . The stress they put on there customers are relentless. Please please avoid this scamming site they don’t and u repeat they don’t approve your withdrawals it’s fraud

3 agosto 2024
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Risposta di Betti1

Hi Scott! Thank you for your review. Could you please contact our support team directly related to your declined withdrawal? I can assure you that we do not decline any withdrawals that shouldn't be declined. There must be a reason for the Payment team to decline them and the support team will be able to inform and assist you in such matter. Wish you a great day!

Valutata 5 stelle su 5

Great customer service by Julian Davies 21/07/2024

I’m more than happy with this site, their customer service is spot on, which makes the gambling experience far more enjoyable, by Mr Julian Davies.

21 luglio 2024
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Risposta di Betti1

Hi Julian,
Thank you so much for your kind words! We're thrilled to hear that our customer service has made your experience more enjoyable. As a token of our appreciation, please reach out to support@betti1.com to claim a gift from us!
Have a wonderful day!

Valutata 1 stelle su 5

Had a few hundred euros to withdraw

Had a few hundred euros to withdraw, but was asked for far to much personal information, went back on and played until i lost it. Happy to do so! Won’t be back!

12 luglio 2024
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Risposta di Betti1

Hi Allan,
We understand that the verification process can be a bit detailed, but it’s there to ensure safe and secure transactions for all our players. We’d love to look into this further to ensure everything is in order for future withdrawals. Please get in touch with us at support@betti1.com, and we’ll be happy to assist.
Looking forward to resolving this with you!

Valutata 1 stelle su 5

Sneaky Company

Sneaky Company, Do not use. They let you deposit just fine, with no mention of a minimum withdrawal limit on the sign up process. However once you've deposited, played, and go to withdraw you'll find that the minumum withdrawal is 100 euros. and the only way to withdraw is to deposit and play through that amount. Very sneaky underhand tactic, they know exactly what they are doing, but hide behind a one line sentence in the terms and conditions when questioned. DO NOT USE THIS COMPANY.

9 luglio 2024
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Risposta di Betti1

Hi Matt. Thank you for your review. The terms and conditions on our site are something you do accept upon creating the account with us. We will always follow our terms and conditions. In your case i don't know exactly what happened as i cant locate your account without any details but im sure if you need any further help you can reach out to our support team and they will assist you further. Wish you a great day!

Valutata 1 stelle su 5

It's fake..

It's fake... Don't let you to widraw you're money.

6 luglio 2024
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Risposta di Betti1

Hi, Please elaborate on this as we do pay out all legitimate winnings when customer requests a withdrawal. If you need further assistance with requesting a withdraw please reach out to our customer support team. Have a great day

Valutata 4 stelle su 5

Sceptical but came through.

Very good, I’m on gamstop and have tried many, this one I ensured I fully verified everything. I love the fact you can do all the cool shot like feature spins and auto play. Up to now I have withdrawn 2000 euro. Took 4 days to come and ended up being around 1600gbp. The a further 300 euro. 36 hours to pay. And then I’ve just withdrawn a further 2k today

Obviously I have deposited a fair amount and I’d consider myself evens which let’s face it is good.
The only gripe I have is the fact you can cancel your withdrawal which starts the clock ticking for authorisation again. Apart from this I really enjoy this casino, being honest when I’ve played on sky vegas and bettered etc they don’t pay as well as this.

Fully verify your account, use bonus feature spins, I’d advise not to accept any bonus unless it’s wager free, and do not cancel your withdrawals and I’m sure you’ll enjoy this casino. Customer support is top class and takes minutes to respond. Very good imo.

6 luglio 2024
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Risposta di Betti1

Hi Mike,
Thank you for your detailed review, and we're happy to hear that you've enjoyed your time with us! We understand the concern about canceling withdrawals and how it affects the process, and we appreciate your feedback. It's great to know that you've had positive experiences with both the games and customer support. As a thank you, please contact support@betti1.com to receive a gift from us!
Best of luck and happy gaming!

Valutata 1 stelle su 5

This site is so unfair......takes all…

This site is so unfair......takes all the time ...customer support are always telling you to deposit for a bonus..but you never get a bonus.....if so 20 free spins and you don't ever nothing....its always Kim on customer support..late shift .....always takes 5 mins to answer any questions......so unprofessional......never played on a site like this ........its sooo bad ..

30 giugno 2024
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Risposta di Betti1

W're actively revisiting earlier feedback to make sure we resolve any outstanding issues and we're sorry to hear about your frustration. We understand that your experience wasn’t as expected.
Regarding bonuses, they are often subject to specific terms and conditions, which might explain the confusion. If you feel that your issue wasn't resolved by now, please reach out to support@betti1.com, and we’ll be happy to look into it for you.

We also understand the delay in customer support responses can be frustrating, and we’re working on improving our service. Your feedback is helpful, and we will use it to improve.

We appreciate your patience as we aim to provide a better experience!

Valutata 1 stelle su 5

Dick Turpin With Less Charisma

They put every barrier in the way to prevent you withdrawing any winnings - I even opened a Bitcoin account when they kept informing me that I could not withdraw to the card I had used to deposit, that three bank accounts I linked had failed the transfer and that my Bitcoin address had also failed. They also introduce trickery to distract you when you are playing slots by showing your credit as something like £10,000 (when you know it is about £50) so that (unless keeping up with sharp mental arithmetic) you never know your balance until you have tun out of funds. At least Dick Turpin had the grace to conceal his face when he was robbing you senseless - Betti is front stage and centre. AVOID AVOID AVOID.

29 giugno 2024
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Valutata 5 stelle su 5

A very reasonable casino

As a British player who is on gamstop on the uk sites I signed up to betti however I did not make a deposit as they only accept visa and not instant bank transfer (my visa is gambling blocked). However they did offer me free spins every now and then which I would play. On one of these occasions I won over £100, I wagered the funds and still ended up being able to withdraw £100. They did not ask for I.d like most gambling sites to so i didn't have to wait for my account to be verified. Withdrawal time was quick for an outside UK site. It was pending for about a day and hit my account the next day. I very much recommend. Shame I can't deposit.

14 giugno 2024
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Valutata 1 stelle su 5

dont even bother they will rinse you…

dont even bother they will rinse you for every penny you have, and do the whole "We have to take our time with withdrawls, yeah they know who i am, nathan, and be sure they wont forget I will make sure they're shut down by the end of the year.

14 giugno 2024
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Valutata 1 stelle su 5

It's the same as alot of casinos sky…

It's the same as alot of casinos sky Vegas Ladbrokes virgin it's incredibly difficult to win much at all even on a higher stake. Yes all these sites insist that all slots are random etc which we all know is a complete utter lie they obviously have control on who they pay out too. Avoid this site will never win anything substantial to withdraw always giving you below £99 so you can't withdraw. Avoid !!!

12 giugno 2024
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