Used to be an ok casino with a great loyalty shop. Gone down hill since removal of this and when asked about they will just say it’s coming blah blah blah. Never have any free spins or good will anymo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Overall Betti isnt too bad, good selection of the top games and providers. Where it falls down is the Withdrawal process. Painfully slow and limited to £2000 at a time. The option to lock withd... Leggi di più
L'azienda ha risposto
What an awful site every single game dead spins over £70 on 20p stake 1 bonus which paid £6. 1 of the slots actually showed 3 bonus symbols but when the spin finished it randomly disappeared absolute... Leggi di più
L'azienda ha risposto
Played on this site for 8 months.Never had any issues withdrawing,rtp of games is a little lower than other casinos.Good choice of popular providers. Customer services were very helpful when verifying... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
About us Betti1 Casino was actually built by people who love to play. People who, after years of working behind the scenes in the gambling industry, realized that most sites feel a bit robotic and "one-size-fits-all." So, they took things into their own hands and decided to change that with one simple goal - Create a transparent, energetic space where professional experience serves users’ passion for the game ! Moreover, here at Betti1, we believe rewards should actually mean something. So our promotions are built around you - our users —timed and tailored to each and every specific playstyle. That way either you play for fun or play to win big, we make sure the perks match the energy you bring. That’s why at Betti1, everyone is their own VIP. Our game library is just as hand-picked as our rewards. We’ve filled it with the world’s best slots and live casino games, choosing every title for its fairness and entertainment value. And all that backed with a rock-solid, secure system, offering a wide range of trusted payment methods, and handling everything in the background so you can stay focused on the fun. Betti1 is a platform built by players, for players, where safety and excitement go hand-in-hand
Informazioni di contatto
Regno Unito
- betti1.com
2,1
Scarso
329 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
illegally taken money off a corporate credit card
This company have illegally taken money from a company credit card - have been informed that they have done so, have been contacted by the Managing Director of the company and one of the shareholders and have refused to return the money. Their own website states they cannot and will not take money from a corporate card or a credit card. They have taken money from a corporate company credit card via Apple Pay in error. They have been informed that this was the case and are now ignoring all communication. It is illegal for credit cards to be used for gambling and they legally have to return the funds. They have been given until the close of business today to return the money to the corporate credit card or the shareholders of the company will be moving forward reporting them and legal action.
They have now not responded to any emails from myself or my company. They’re just ignoring all communication. A complete scam of a company that don’t even abide by their own terms on their website, their regulatory requirements or the law. The Curacao Gaming Control Board will be being contacted if they have not seen this review already. If they have any gumption at all they will revoke the license of these thieves.
6 settembre 2025
Non scritta su invito
Risposta di Betti1
Dear Carl,
Please forward your communication directly via email to support@betti1.com in order to be reviewed (if it hasn't been done so far) from the relevant department
Thanks in advance
Complete scam
Complete scam. Stole money from a COMPANY CREDIT CARD - ignoring all communication
4 settembre 2025
Non scritta su invito
Risposta di Betti1
Dear Terry,
We already replied to your review and feedback so if you have anything additionally to add please contact us via email at support@betti1.com
Thanks in advance
Have great experience with them first…
Have great experience with them first one win 220 withdrawal come 2 days after Couse was weekend
And the second one win 1800 and money was on my bank next day thanks
9 settembre 2025
Non scritta su invito
Risposta di Betti1
Thank you so much for your kind review, Patryk!
We’re truly delighted to hear that your withdrawals were processed smoothly and quickly, and that you’ve had such a positive experience with us so far. It’s always our goal to provide fast and reliable service, and feedback like yours lets us know we’re on the right track.
And please remember, if you ever have any questions or need assistance, our dedicated support team is here for you 24/7 via live chat or at support@betti1.com
Warm regards,
The mobile optimization is impressive…
The mobile optimization is impressive but it took too long to get my money. A good mobile site is useless if the payouts are this slow.
13 giugno 2025
Non scritta su invito
Risposta di Betti1
Hi Steven,
Thanks for your feedback, we’re glad to hear you’re enjoying the mobile experience!
Regarding your withdrawal, we’re sorry to hear it felt slow, but please note that we aim to process all withdrawals within 24 hours once account verification is successfully completed, and delays can sometimes occur but only if verification is still pending or if additional information is required
Still if you have any concerns or need additional assistance, feel free to reach out via live chat or support@betti1.com
— we’re here 24/7.
Best regards,
I came here for the casino
I came here for the casino, but as a sports bettor, I'm used to more payment options. The limited choices make it inconvenient to deposit and withdraw.
30 maggio 2025
Non scritta su invito
Risposta di Betti1
Hi Ingrid,
Thanks for your feedback!
Do note that we offer multiple payment options to make things as convenient as possible, including card payments, bank transfers, and cryptocurrency.
However, if you’re having trouble finding a method that works best for you, feel free to reach out to our support team via live chat or at support@betti1.com
and we'll be more than happy to help you find the most suitable payment option for you
Thanks again for sharing your thoughts!
Best regards,
The game selection is great
The game selection is great, and I love the variety. However, the withdrawals are a major problem. It took over a week for my money to arrive, and I had to constantly chase them for updates.
3 giugno 2025
Non scritta su invito
Risposta di Betti1
Hi Christa,
Thank you for your feedback — we're really glad to hear that you're enjoying the game selection and variety!
We’re also sorry to hear that your withdrawal experience didn’t meet expectations however, while we always aim to process withdrawals as quickly as possible, delays can occasionally occur, especially if additional verification is needed.
Still your experience matters to us, and we’re continuously working to improve our processes, so if you encounter any issues in the future, please don’t hesitate to contact us via live chat or support@betti1.com - we're available 24/7 and happy to help.
Best regards,
Good game selection
Good game selection, fast deposits, currently waiting for my first withdrawal, a bit tedious sending documents and then being asked for additional documents, hopefully will all go smoothly now, will update how quick an efficient the process is with an accurate time and ease once I have received my funds!
5 settembre 2025
Non scritta su invito
Risposta di Betti1
Hi Kimberley,
Thanks for your feedback — we're glad to hear you're enjoying the game selection and fast deposits!
We also understand that the verification process can feel a bit frustrating, but please know it's a standard and necessary step to ensure the safety and compliance of all player accounts, so once the required documents are received in the correct format, we always aim to complete verification and process withdrawals as quickly and smoothly as possible.
At last, if you need any assistance in the meantime, feel free to reach out to us via live chat or support@betti1.com
we're here 24/7.
Best of luck,
I'm a casual player who likes a little…
I'm a casual player who likes a little extra on my deposit, but the bonuses here are just not worth it. The effort required to meet the bonus rules is not worth the small amount you get.
7 luglio 2025
Non scritta su invito
Risposta di Betti1
Hi Elise,
Thank you for sharing your thoughts with us.
Please know that we strive to be extremely generous to all our players, and we work hard to offer a variety of bonuses to suit different playing styles — including those who play casually.
That said, we understand that not every bonus may feel worthwhile depending on personal preferences or expectations, so if you ever need help finding offers that better suit your playing style, our support team is always happy to assist, both via live chat or at support@betti1.com
.
We truly value your feedback and appreciate having you with us.
Best regards,
I tried to use a bonus
I tried to use a bonus, but the wagering requirements were so high I gave up. It's a waste of time for a casual player like me. The rules are not clear, and the whole process is a headache.
10 luglio 2025
Non scritta su invito
Risposta di Betti1
Hi Lara,
Thanks for reaching out
As a reply to your feedback, please note that our bonus requirements are clearly outlined both on the bonus card itself and also in the bonus-specific Terms & Conditions section within our Bonus Policy. We aim to make this information as transparent as possible so players can make informed choices.
That said, if you ever need further clarification or assistance understanding any bonus terms, our support team is always happy to help. You can reach us anytime via live chat or by email at support@betti1.com
.
We appreciate your feedback and hope to improve your experience moving forward.
Best regards,
Where do I start...lol.
Where do I start...lol.
So I originally signed up when it was betti.com, I deposited and played religiously more so at weekends. I would recieve a moderate amount of bonus to deposit e.g free spins, match bonus and more so instant karmas, while building my loyalty points up. However!! When trying to withdraw it was a nightmare!
Then it changed to betti1.com
Since it changed all iv had is my weekly free spins on a Wednesday and Friday, iv contacted customer support in regards to why its taken over 6months for them to upgrade this bonus platform and I don't get an answer
Avoid!
3 settembre 2025
Non scritta su invito
Risposta di Betti1
Hi T.S
Thanks for reaching out and sharing your experience.
To help us look into this properly, could you please share your account details with us here? Once we have that, we’ll be more than happy to review your account and check why you might not be receiving certain bonus offers.
In the meantime, please also feel free to reach out via live chat or email us at support@betti1.com, where we’re available 24/7 and always happy to help.
Looking forward to resolving this for you.
Best regards,
The verification process was a…
The verification process was a nightmare. I had to send my documents multiple times, and it delayed my withdrawal for weeks. It was a terrible experience.
8 luglio 2025
Non scritta su invito
Risposta di Betti1
Hi Louie,
Please note that verification is a standard procedure required for all accounts, and it's in place to ensure the safety and compliance of our platform.
In addition, specifically related to your documents, they were re-requested multiple times because they were not submitted in the correct format , and as a result, we were unable to verify them initially. However, once you provided the documents in the proper format, the verification process was successfully completed, and your withdrawal was processed and paid.
Still if you have any further questions or need assistance with anything else, our support team is available 24/7 via live chat or email at support@betti1.com
.
Best regards,
The bonuses for returning players are…
The bonuses for returning players are just not good enough. It feels like new players get all the rewards.
13 luglio 2025
Non scritta su invito
Risposta di Betti1
Hi Amelia,
First of all, thank you for your feedback!
Additionally do note that we understand your concern, and we want to assure you that we have multiple bonus offers available for all our players, not just new ones.
However, if you're not satisfied with the bonuses you've been receiving, please feel free to reach out to our support team via live chat or email us at support@betti1.com. You can also share your account details here, and we’d be more than happy to take a closer look and see what we can do to improve your experience.
We're committed to making sure our returning players feel just as valued, and we'd love the opportunity to make things right for you.
Best regards,
Be careful people.
Be careful people,
This site uses various merchants to process payments none of which sound very respectable and mostly Nigerian with things like education, IT or shoe shop in the transaction....I have played here for a few years and in all honesty I have never had an issue with withdrawing funds ....yes they can be slow but I have always received my money... games are fairly cracky , crash a lot and sit there buffering but 90% of the time OK...my real reason for departing from the site is I had fraudulent transactions on my bank account twice..now I setup a virtual card ONLY for use with Betti never been used elsewhere , so long story short these transactions have to of come from either somebody at Betti or one of there suspect merchants ...now I did bring this up with my VIP manager who passed it on to the relevant department and they requested a bank statement proving these transactions ... now I had already sent screenshots of the transactions to the VIP manager with far more details on than the bank statement would show .... anyhow needless to say I have asked how the investigation is progressing (I highly doubt there ever was one) and now I am faced with radio silence..shame to lose a VIP customer over this as both times the fraud amount was around 7 euro but hey fraud is fraud and next time it could be a big amount... so there we have it ... be careful people ...good site that pays out ..but also steals money without consent. I see Betti does respond and will likely say I didn't send a bank statement ..which is true ...however the bank statements offers no extra information than they already have, far less in fact.
Update....
Betti you know who I am and if you speak with Rob he knows all about this issue and why I haven't played at Betti for over a month now...as mentioned you requested a bank statement that provides less information than you have from actual screenshots of the transactions. I am not saying these transactions are directly related to yourselves but if merchants you are using are committing fraud that is extremely concerning for your players
31 agosto 2025
Non scritta su invito
Risposta di Betti1
Hi Trusty,
Thank you for sharing your concerns with us.
To move forward and investigate your claims in detail, we kindly ask you to share your registered account details so we can look into this more closely. We’ll also check whether a complaint has already been submitted for further investigation with the relevant providers, and if so, we’ll keep you updated on the progress.
Your feedback is valuable, and we want to ensure this situation is handled properly. We look forward to resolving this and appreciate your understanding.
Best regards,
I'm let down by the fact there are no…
I'm let down by the fact there are no mobile bonuses. I'd love to get a bonus for playing on my phone, but there's nothing.
17 maggio 2025
Non scritta su invito
Risposta di Betti1
Hi there,
Thanks for your feedback! We understand your disappointment and want to let you know that we actually have multiple, very generous bonus offers available for all our players, including mobile users.
However, we weren't able to find an account with the details provided in your review, so if you could share your registered account details with us, we'd be more than happy to review your account for any additional bonuses you may be eligible for.
Regards
Thieves that steal your withdrawals
Thieves! Don’t trust them.
They gave me €50 bonus when I deposited €100. Terms say x 10 can be withdrawn. Fine. I withdrew 2 x €250. They wiped over €200 in my playable balance.
I decided to reverse one of my €250 withdrawals and play. I won and did different withdrawals amounts as I played. So in the end, I had €1100 pending. They sent me €500 and now lie to me about my further winnings saying I used them.
Outright lie so they don’t have to pay.
Customer service was useless.
I spend a LOT there but this thievery pushes me to conclude they are scammers.
Never playing there again.
29 agosto 2025
Non scritta su invito
Risposta di Betti1
Hi Lee,
First of all, thank you for sharing your thoughts
In addition, do note that while we are truly sorry to hear about your frustration, we would also want to clarify a few points for you:
In regard to your bonus winnings, they were capped at €500 because that’s the maximum amount that could be withdrawn from the bonus you claimed, in line with the specific bonus terms. Also, since all remaining winnings originated from the canceled withdrawals attached to this bonus, unfortunately, that remained the maximum withdrawable amount. Still, we understand that this might not have been clearly communicated to you, so we apologize if it caused any confusion.
At last we’re also sorry to hear that you felt our customer service wasn’t helpful, since we always strive to assist as best we can, and your feedback will help us improve, so if you’d like further clarification or assistance, please reach out directly at support@bett1.com
and we'll be more than happy to further assist you
Regards,
The live chat is too slow
The live chat is too slow. I had to wait forever just to get an unhelpful response to a simple question. It makes me not want to use it again.
3 maggio 2025
Non scritta su invito
Risposta di Betti1
Hi Linda,
I’m really sorry to hear about your experience with our live chat—it’s definitely not the level of service we aim to provide. Our live chat is available 24/7, but we understand that quick and helpful responses are crucial.
If you ever have an issue in the future, you can also reach out to us directly at support@bett1.com for more immediate assistance.
We’re here to help and want to make sure you have a smoother experience moving forward.
Thanks for your feedback!
The bonuses are a nice gesture
The bonuses are a nice gesture, but the slow withdrawal process ruins the whole experience. The thrill of a win is gone when you have to wait for so long to get your money.
12 giugno 2025
Non scritta su invito
Risposta di Betti1
Dear Sophie,
Thanks again for sharing your thoughts — we understand how important fast withdrawals are to the overall player experience.
First of all, we’d like to clarify that all withdrawals on our end are processed within 24 to 48 hours after successful account verification, and we haven't experienced any delays outside of this time frame.
However, in some cases, players may notice a longer wait time due to bank processing, which can take up to 5 business days depending on the financial institution, but do note that this delay is entirely outside of our control, and we always process our part of the transaction promptly.
Additionally, we really appreciate your comment about our bonuses — they’re meant to be a nice added gesture, and we’re glad you’ve noticed them. That said, we’re always looking to improve the overall experience and are here to help if you ever have concerns or questions.
At last, if you’d like us to look into a specific withdrawal, feel free to reach out to our support team at support@betti1.com
with your account details, and will be more than happy to further assist you
Best regards,
I like playing the slots here
I like playing the slots here, but the lack of clear bonus information is frustrating. I have no idea how to use my bonuses and the FAQ page is no help at all.
7 giugno 2025
Non scritta su invito
Risposta di Betti1
Hi Maike,
Thank you for taking the time to share your feedback — we genuinely appreciate it.
Additionally, we understand that the absence of detailed bonus information can sometimes be frustrating. However, we want to clarify that this isn’t the case with our platform. Our General Bonus Terms & Conditions are readily available on both the FAQ and Bonus Policy pages. Additionally, each individual bonus offer is always accompanied by its own specific Terms and Conditions at the time it’s shared with the customer.
So as you can see from the above, we always strive to make all our bonus terms as transparent as possible; however, if anything remains unclear, our team is always happy to explain things in more detail.
That said, we were unable to locate an account linked to the credentials provided in your review, and without an associated account or gameplay history, it's difficult for us to respond accurately or fairly, which is why we feel your review may not reflect the full picture.
So we’d really appreciate it if you could reach out to our support team at support@betti1.com
with your account details, or share the information through this platform and we’ll be more than happy to look into your concerns and assist you directly.
Best regards,
The wagering requirements on the…
The wagering requirements on the bonuses are so high it's literally impossible to clear them. It's just a marketing gimmick to get you to deposit money.
11 maggio 2025
Non scritta su invito
Risposta di Betti1
Hi Darcie,
Thanks for taking the time to share your feedback.
We understand that wagering requirements can sometimes feel challenging, but we want to clarify that our bonus terms are aligned with industry standards — and in many cases, even lower than what's typically offered elsewhere.
Additionally, do note that we do our best to make the terms as clear as possible, so if there's any confusion, we’d be happy to help explain them in more detail.
That said, we couldn’t locate any account associated with the credentials you’ve shared while posting your review, and without an account, it’s difficult for us to provide a fair response based on actual gameplay, which is why we feel your review is a bit unfair.
Consequently, we would appreciate it if you could reach out to our support team at support@betti1.com with your account details, so that we can look into this further and assist you with any concerns you may have.
Best regards,
I lost my bonus money because of a…
I lost my bonus money because of a technicality in the terms and conditions. The rules are so difficult to understand that it's easy to make a mistake.
29 aprile 2025
Non scritta su invito
Risposta di Betti1
Dear Lisa
In order for us to be able to further investigate your review and reply accordingly, please feel free to share with us your account information
Once we have the registered account details, we'll be more than happy to provide you with a response accordingly
Thanks in advance
Warm regards
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