Ordered recently with best meat uk we had issues with missing add ons gor the first in 2yrs both myself and my partner contacted Ben separately it took Ben a week to reply he has resolved the issue an... Leggi di più
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Ordered £190 worth of food and a small part of the order was wrong. Tried to contact via what only can be facebook messenger. I was asked for the order number which I gave in the original message to n... Leggi di più
My husband ordered £90 of meat. He has ordered twice before at the same address. It wasn't delivered and wax told it would be delivered the next day but still never came. He contacted Best Meat only t... Leggi di più
Well this is part one; just been chatting on WhatsApp regarding their products. Pricing offers etc. Very very helpful so I have placed my first order of sirloin cut steaks. Look out for part two - d... Leggi di più
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I rarely leave reviews
I rarely leave reviews, but I feel compelled to warn others after my experience with Best Meat UK.
From start to finish, the customer service was shockingly poor. The owner himself is extremely rude and dismissive, and if anything goes wrong with your order, he will immediately shift the blame onto you rather than taking any responsibility.
I originally placed an order and accidentally selected 2 of the same item instead of 1. I contacted them straight away, asking for a refund so I could reorder correctly. The owner responded saying he would adjust the order and refund the difference instead. It's now been over two weeks, and not only have I not received the refund, but when I followed up with a polite message to chase it, I was met with outright rudeness and no resolution whatsoever.
On top of that, some of the chicken smelled rancid just one day after delivery, despite having a use-by date that was still 7 days away. That’s a huge red flag when it comes to food safety.
I had a bad feeling that the prices seemed too good to be true, and unfortunately, I was right. A quick look at the other negative reviews here and on FACEBOOK, it shows that this is not an isolated incident—there are multiple similar complaints about poor service, spoiled meat, and unhelpful or hostile responses from the business.
I would advise anyone to be extremely careful before ordering from here. For the price and stress, it’s simply not worth it.
Ordered last week and received today
Ordered last week and received today, hassle free from the start and I had a little slight problem and within 20 minutes of messaging I received a message back with help, 5 stars all round, definately worth the money if your looking for the best meat hampers value for money
Thanks again best meats
Amazing value for money I will…
Amazing value for money I will definitely be ordering again thank you so
Much and I have friends that are going to order aswel seeing what I just received
Best Meat Banger deal
Got the bank holiday banger deal with bbq upgrade. Great value for money and a fantastic variety. Communication was great throughout delivery and although missing one item, they are going to sort me out on the next order. Food was ice cold and looked fresh when arrived in an iced box, smelt great on the bbq and tasted even better. Be back again
Don't waste your money the meat looked…
Don't waste your money the meat looked like a pack of hyenas had been at it and as for the chicken think a fox had been at it ,total rip off u have been warned
Absolutely fantastic service meat is…
Absolutely fantastic service meat is very tasty and delivered on time every time
Unbelievable amount of quality meat for…
Unbelievable amount of quality meat for such a small price delivered on time with no issues. Excellent
1st time using after randomly popping…
1st time using after randomly popping up on my Facebook, great meat, had a problem with a charge that shouldn’t have happened but was sorted straight away, great customer support and will highly recommend to anyone, will be using again a lot more often
AMAZING ORDER!
AMAZING ORDER!! Thanks ago enough to feed a family off 6 for at least 3 weeks and all for £80 but did upgrade bbq piece bonus got free joint off beef!!!
Excellent cant beat Best Meat for quality and price.…
Excellent quality and price.been having great produce from them the last 4 years highly recommend.
I purchase sirloin streaks like I have…
I purchase sirloin streaks like I have done many times before.however then I received and order of steak to find it absolutely horrible tough and really scrawny I made a complaint and was sent a free lot of steaks but unfortunately these replacement steaks were no better.I don’t know what has happened to their steak nut this is not the quality steak they used to sell so I will be looking for a new butchers
Very good communication and help full.
VERY happy customer here 🙌🏼 iv got a lot of meat for my money witch is going to save me money in the long run and quality and cheaper than anywhere I know, thank you very much Your deals are amazing. Happy every time I order. ***** plus I get a lot of compliments just delicious
Very easy to order
Very easy to order. Delivered fresh with ice blocks still cold. We had the sirloin steaks last night which were very tasty and tender. Tonight we are having Mr marinade which looks delicious. Can't wait for bbq over the weekend. My mouth is watering with anticipation. Will be ordering again very soon.
If I could give zero stars I would do
If I could give zero stars I would do. The worst customer service ever and that’s only via Facebook messenger cos there is no other way to contact them . Told them I had 7 items missing from my delivery they didn’t believe me, they called me a liar and was so rude I was absolutely disgusted in how anyone can speak to someone like that. They kept saying someone from my end had stolen the meat! Told them it was me who opened the box but they still called me a liar. The quality of the meat is poor. Once you complain they block you and you have no way of contacting them again. Please everyone read the reviews before buying and save yourself some money and hassle cos the customer service who ever he/she is loves to argue with u which I found strange. I asked to speak to management and apparently they were management so that says it all. ZERO star rating from me for the quality of meat, the missing meat and the extremely rude customer service
Worse meat i ever eaten
Shit meat ! Chicken stinks like hell Meat is,really bad quality of offcuts
Never again .ya all been warned!
Brilliant choice of meat to suit…
Brilliant choice of meat to suit everyone’s budget.
The bundle came the next day, all packed with ice packs!
We ordered the £62 bundle
So impressed with the quality the portion sizes the taste.
pleased with my bestmeats bbq box…
pleased with my bestmeats bbq box £29.99 for a massive haul of chicken, bens bonkers burgers, sausages. Minted kebabs , I then added on king ribs and a bulk of bacon all tasty fresh produce delivered and presented in a box packed away with ice packs.
Shout out to the team and their hard work.
LOVELY & FRESH
LOVELY & FRESH! Very pleased with order. Will definitely order regularly.
Great flavours!
Seen the best meat on Facebook so I…
Seen the best meat on Facebook so I give it a go
Absolute banging food and very tasty
Will order again
Quick delivery I’ve ordered here 3…
Quick delivery I’ve ordered here 3 times and me and my family love it good quality meat!!!
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