Ordered recently with best meat uk we had issues with missing add ons gor the first in 2yrs both myself and my partner contacted Ben separately it took Ben a week to reply he has resolved the issue an... Leggi di più
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Ordered £190 worth of food and a small part of the order was wrong. Tried to contact via what only can be facebook messenger. I was asked for the order number which I gave in the original message to n... Leggi di più
My husband ordered £90 of meat. He has ordered twice before at the same address. It wasn't delivered and wax told it would be delivered the next day but still never came. He contacted Best Meat only t... Leggi di più
Well this is part one; just been chatting on WhatsApp regarding their products. Pricing offers etc. Very very helpful so I have placed my first order of sirloin cut steaks. Look out for part two - d... Leggi di più
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Ordered a sirloin £45
Ordered a sirloin £45, what a joke yes it was 3kg but the width of the joint was 38mm not a stake far to narrow we had to use two stakes to make it one, emailed them got no response, avoid.
I ordered a £35 meat pack on the 4th…
I ordered a £35 meat pack on the 4th Nov, Was told it would be delivered Saturday 8th Nov. No message and no meat has turned up.
I've tried emailing and phoning the Bury number, to be told its nothing to do with them. No reply to any emails. I am an OAP and cant afford to lose that amount
Have to say that this is one of the…
Have to say that this is one of the worse for customer services ,
Ordered a meat pack and paid £5.99 for delivery (ordered Sunday for delivery Tuesday)
Forgot the pigs in blankets ,supposed to be gammon received beef
Delivery decided to come Wednesday between 2:45-3:45, turned up at 6:30
On inspection the ice bags had melted so the temperature of meat was rising ,
Avoid avoid
Posted on facebook comments but admin blocked review
so called british ribeye complete joke…
so called british ribeye complete joke Brazillian rubbish at best but still not a ribeye. Sausage not sure what is in it but not meat. Chcken breast stinks
I have put an order in but it won't let…
I have put an order in but it won't let me pay,bought from you last year beautiful Christmas x4 thought I get the same this year but cant get to pay,please help
I order 3.5 to 4 kg of ribeye and I…
I order 3.5 to 4 kg of ribeye and I recived pic of smelling crap ill never buy anything from you guys again and definitely not recommend you to any one waste of money
Euww
2/10 I guess.
The chicken - it was so off when it arrived it practically walked out of the box, I did email in a complaint but no reply.
The sausages - what a weird texture and tasted weird. Stick with Aldi ones.
Bens banging burgers - i think you need to sack Ben mate, made my partner very ill
Sirloin steaks were alright I guess. Thin cuts tho.
Gammon was just the usual packaged one, probably from Macro.
The black pudding was the only redeeming feature.
I would avoid at all costs, half of it went in the bin
Over all score... 2/10
Firstly I have never had a problem with…
Firstly I have never had a problem with the Meat, always found to be of the best quality but the customer service is like nothing I have ever received in my life, with my package being left outside on the street for the world to see in the sun (yes Meat in the sun) and then taken by a chancer I questioned why this was done rather than contact me, the customer service agent was very rude and done everything in their power to call me a liar, took zero accountability, told me they did not care as they done what was required of them, I was really hoping for a solution or help but instead treated like a crook, I questioned the service and got no where, advised what my next steps would be and will never use again. honestly for me to write a review let alone a negative one has taken a lot as this is not my usual way of handling things.
To quality
To quality, meats, excellent delivery, fast, reliable, just all round.Top place to order from.
Amazing value for money
Amazing value for money - always order from Best Meat and will continue to do so.
Beautiful meat always delivery on time…
Beautiful meat always delivery on time and really friendly service can't beat it
Customer service is appalling
Customer service is appalling. Parcel never arrived. Trying to get a replacement became impossible. I'm still waiting for this to be resolved. I will update
rubbish 'ribeye' which it isn't ribeye
I'm a carnivore and eat mainly beef, i ordered 3kg of ribeye steaks - not sure what these were but certainly not ribeye steak - tough as old boots and inedible as steaks - will grind some with beef fat chunks and see what the mince comes out like - won't be ordering again that's for sure.
Excellent value for money
Excellent value for money, I ordered the £65 box buster deal with a beef joint add on for 99p and I can’t believe the joint of beef I got, incredible. A few of my friends and family are ordering as I type this review and I will definitely be ordering again.
Awful quality
Unfortunately they have gone massively downhill since we last ordered over a year ago, which is a shame as we hoped to go back to regular orders. Very poor quality products.
Chicken breasts were due to go off 21/09 and completely rotten (slimy, off colour and smell of rotten eggs). Had to bin them.
Burgers were extremely poor quality meat with a odd, tough consistency like pork.
Meatballs were also very poor quality meat (even compared to budget supermarket ones). Full of gristle.
Sirloin steaks poor quality.
Other meat not at all as pictured.
Avoid if you don't like disappointment
I ordered for the first time as it looked like a great deal. The items that arrived were not strictly what was ordered, some of the items were squished beyond recognition and the company have not been helpful in the slightest.
Disappointingly the company changed the website between placing the order and the delivery turning up.
I am left with meat that is going to go into the bin as it is not eaten by my household. Thankfully I have actioned a charge back and will be able to retrieve the balance I paid. I would avoid at all costs and stick to your friendly local high street butchers.
EDIT: Company has now blocked contact however a charge back has been actioned. The company seem to be under an elusion that this is illegal on fresh produce however this is not the case.
I ordered my parcel on 13th August to…
I ordered my parcel on 13th August to be delivered 15th August. Got a message saying out for delivery with DHL then won't be out till 18th August. I changed date to 19th August as I would not be home on 18th. Got a message on 19th saying out for delivery checked track order and now saying delayed contact sender. I have emailed used messenger no reply. Tried a mobile number no answer. Money has left my account and no delivery. Total shambles of a company that you cannot speak to anyone. Would not recommend or use again.
Taken delivery of my order today very…
Taken delivery of my order today very impressed, my first order had a slight issue with delayed delivery but no fault of best meat and cannot fault there customer service in rectifying and delivering me a new meat parcel which i am extremely happy with it . Would highly recommend and will be reordering thank you .
1st order items missing and under…
1st order items missing and under weight, i was happy with the steaks, refunded a week later , 2nd order items replaced no notice waste of money , steaks ok tho , 3rd and final order charged double for delivery they really didnt want to refund me lol steaks under weight but not a lot , not using again , butcher cutting skills 3/10 prices, 7/10 on the steaks avoid everything else
Mystery box just received plus a few…
Mystery box just received plus a few extras, but the mystery box worth 69.99 was well worth the money, the thing I like about the boxes is the sausages due to the variety and the mr marinade bags packed full of flavour, but all in all the meat is spot on no matter what you get! Can’t wait for the grand re opening
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