Incredible customer service. I placed my order but realised straight away I’d ordered the wrong item! I got an email within minutes to say they had corrected my order with the correct item ! Speedy de... Leggi di più
L'azienda ha risposto
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Ordered Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon; it didn't work as advertised. I contacted the company to request a refund, who at that time provided further instructions which I fol... Leggi di più
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Great service from this company. Fast delivery & customer service were fantastic when I had some questions. I would highly recommend this company & I will definitely be using them again.
L'azienda ha risposto
I have just received my cans of PROFOAM and was really eager to try out the foam on my padded office chairs. WOW! I was astonished and overjoyed at the result! The transformation of the the fabric... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.
Informazioni di contatto
Unit C1 A Poole Hall Road Industrial Estate , CH66 1ST, Ellesmere Port , Regno Unito
- 0800 058 4569
- contact@bestideasuk.co.uk
- bestideasuk.co.uk
4,0
Molto buono
241 recensioni
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Good Company
Very efficient from ordering to delivery. Kept informed of progress and query was answered promptly.
A bit of a problem with Evri delivery people but was resolved quickly.
Would recommend.
15 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Elizabeth,
Thank you so much for your lovely review.
We are truly pleased to hear that you found our service efficient from ordering to delivery and that your query was answered promptly. It is also good to know that the issue with the delivery was resolved quickly for you.
We are always here to help.
Kind regards,
BIUK Support Team
Company were speedy with their response to my query
The company went beyond the norm to solve my problem, which was I got Ireland confused with N Ireland.
Courteous and efficient and very friendly
15 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Marie,
Thank you so much for your kind words and for sharing your positive experience.
We are truly delighted to hear that our team was speedy, courteous, efficient, and friendly in assisting you with your query, and that we could go beyond to help resolve the confusion regarding your order.
We always strive to provide excellent service and are pleased that we could assist you.
Kind regards,
BestIdeas UK Support Team
Excellent English company selling…
Excellent English company selling products that fulfil their promise 100%. Speedy personal response to emails too.
14 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hello Mrs. Gould,
Thank you so much for your wonderful feedback.
We are truly delighted to hear that you are pleased with our products and that they fulfil their promise for you. It's also very kind of you to mention our speedy email responses, as we always aim to provide personal and efficient support.
We are always here for you.
Kind regards,
BIUK Support Team
Great fun i would recomend them they…
Great fun i would recomend them they was deliverd on time great service thank you so much 😀
11 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hello Elaine,
Thank you so much for your lovely review.
We are delighted to hear you had such a great experience and that your items were delivered on time.
Thanks again for sharing!
Kind regards,
BIUK Support Team
ABSOLUTE RUBBISH - PROFOAM Heavy Duty oven cleaner
PROFOAM Heavy Duty oven cleaner, FAR FROM INEXPENSIVE @£16.99 from Amazon. I bought this to clean simply the glass door on my stove, I was appalled at how USELESS this product is. Applied as directed, left 30 minutes and apart from loosening a tiny amount of burnt on grease it did NOTHING. I reapplied 3 times with the same end result, absolute RUBBISH. I ended up with old faithful BRILLO and elbow grease, which is WHY I BOUGHT THIS, IT WAS TO SAVE ME THE EFFORT. £17.00 what a RIP OFF. NEVER AGAIN WILL I USE PRODUCTS FROM THIS COMPANY OR TRUST THEIR SALES PATTER.
10 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hello Robin,
Thanks for your feedback and we are truly sorry to hear about your extremely disappointing experience.
We would like to understand more about what happened and see how to resolve this for you. Please email our support team at contact@bestideasuk.co.uk with further details of your purchase and experience and we can look into it further.
Please remember that all our products come with a money-back guarantee, and we have a straightforward returns policy should you wish to explore this.
Kind regards,
BIUK Support Team
Great customer Service
The package arrived torn open (not their fault) and customer services could not have been more helpful with prompt responses to any queries I had. To make sure the items arrived in time for Christmas they even posted out a repeat order before they had received the one I refused delivery for. I will definitely use this company again. 5 stars for great service!
11 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Gillian,
Thank you for sharing your feedback with us.
We are truly pleased to hear that our customer service team provided such excellent support and that we were able to ensure your order arrived for Christmas despite the delivery issue.
We always strive to maintain high standards for both our products and our service and we're glad that you've had a great experience.
Kind regards,
BIUK Support Team
Oven cleaner
The oven cleaner was effective and easy to apply.
11 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Hello Mrs. Page,
Thank you so much for your kind 5-star review. We're absolutely delighted to hear that you're delighted with our Profoam Oven Cleaner.
Thanks again for sharing!
Kind regards,
BIUK Support
Amazing customer service
Absolutely well impressed with their customer service, so helpful and nothing was a problem for them.
Very prompt reply and helpful too with my requirements.
Their delivery is quick too and informative.
Wishing this small business continued success, you deserve .
Regards
Katie
8 dicembre 2025
Non scritta su invito
Risposta di BestideasUK
Thank you so much for your wonderful review, Katie.
We are truly delighted to hear how impressed you were with our customer service, the helpfulness of our team, and the promptness of our replies.
It's also lovely to know that our delivery was quick and informative for you. We genuinely appreciate your kind words and your good wishes for our business.
Kind regards,
BIUK Support Team
Ordered 3 weeks ago and nada
Ordered 3 weeks ago and product shipped. Emailed a week ago explaining it hadn’t arrived and was told it would all get sorted and they would resend item. Emailed again and they clearly haven’t resent item. Not a trustworthy company
24 novembre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Mr. Hayes,
Thanks for your feedback and we are truly sorry to hear about the trouble you have experienced with your order not arriving and the subsequent communication.
We understand how frustrating this must be, and we sincerely apologise for the disappointment and inconvenience this has caused.
We have reviewed the details and can confirm this has now been sorted and we thank you for your patience.
Kind regards,
BIUK Support Team
Risposta di BestideasUK
Hi Catherine,
Thank you for taking the time to leave this review. We’re really pleased to hear that the Proformula Mould Remover has worked so well for your needs.
We appreciate your feedback, and it’s always great to hear when a product surpasses expectations.
Thanks again for sharing your experience.
Kind regards,
BIUK Support
Expensive for what it is
Expensive for what it is, didn’t work any differently to mr muscle but is twice the price. Disappointed overall, it lifted some surface grease from my oven door but the really baked in stuff it hasn’t touched even after going over it four times. Wouldn’t buy again and wish I’d have saved my money instead of falling for the adverts that show baked on dirt being lifted straight off.
21 novembre 2025
Risposta di BestideasUK
Hello Kirsty,
Thank you for taking the time to leave this review. I’m sorry to hear that the product didn’t meet your expectations on this occasion.
Our Profoam Oven Cleaner has delivered great results for many customers, particularly on tough build-up but we understand that results can vary depending on application.
We'd be happy to look into this further; please feel free to reach out to us via email: contact@bestideasuk.co.uk, and we’ll be glad to help.
We continually review our products and customer experience, and your feedback will be shared with the relevant team. Thank you again for bringing this to our attention.
Kind regards,
BIUK Support
Ineffective and expensive
Used the Profoam carpet cleaner following the instructions to the letter. It made no difference other than leaving a mark around the original stain - so it looks worse.
Save your money and don’t buy this
13 novembre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Tracey,
Thank you for taking the time to leave a review, and I’m really sorry to hear that you didn’t get the results you expected.
The ProFoam Carpet Cleaner is designed to lift most stains when applied in light, even layers and left to sit before gently brushing out. Sometimes, if the foam isn’t fully removed or the stain is deeply set, a ring can appear; the good news is that this can usually be resolved with a few easy follow-up steps.
We’d love the opportunity to guide you through the process to help you achieve the best possible results and ensure you're fully satisfied with your purchase.
Please reach out to us via email contact@bestideasuk.co.uk and we'll be happy to help.
Kind regards,
BIUK Support
The best products
Always more than happy with the products and prices. Im a self-employed cleaner and I swear by alot of these products. I didnt recieve my full order on my last order, within 2 days I had what was missing, very quick response and resolved my problem fast. Im always recommending bestideasUK
31 ottobre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Carla,
Thank you so much for your wonderful review!
We’re so glad to hear about your excellent experience with our brand. It’s great knowing our products are helping make your cleaning jobs easier, that means a lot coming from a professional cleaner!
We really appreciate your continued support and recommendations. Thanks for being such a valued part of our community!
Warm regards,
BIUK Support
Ordered carpet and fabric cleaning (in…
Ordered carpet and fabric cleaning (in 1) and it has had zero effect on any of the stains unfortunately.
8 novembre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Christina,
Thanks for your feedback.
We’re really sorry to hear that you weren’t satisfied with your purchase, that’s never the experience we want for our customers. Our products go through thorough quality checks, but we understand that results can sometimes vary depending on the surface and level of build-up stains.
We’d love the chance to make this right. Please reach out to us directly at contact@bestideasuk.co.uk; we offer a 30-day return policy and are always happy to help troubleshoot or arrange a return or replacement where needed.
Thank you for taking the time to share your feedback.
Warm regards,
BIUK Support
Good and sensibly design product
Good and sensibly design product. Nice packaging and does the job.
22 ottobre 2025
Risposta di BestideasUK
Hi Andrew
Thanks for your feedback.
We’re really happy to hear you love the Profoam Oven Cleaner and we appreciate your kind feedback.
Thanks for your support; we look forward to having you shop with us soon.
Warm regards,
BIUK Support
Fantastic Product.
I bought this product as my cooker is a bit of a mess, after I used it my cooker looked absolutely brand new, this is an amazing product and I will definitely be buying it again for sure.
6 novembre 2025
Non scritta su invito
Risposta di BestideasUK
Hello Daniel,
Thank you so much for sharing your experience!
We’re over the moon to know how much you love the Profoam Oven Cleaner!
Thank you so much for your support, and we can’t wait to have you shop with us again.
Best regards,
BIUK Support
Product is poor does not work as…
Product is poor does not work as described and similar more effective products sold in super markets in
22 ottobre 2025
Risposta di BestideasUK
Hi Ken,
Thanks for your feedback.
We’re really sorry to hear that you weren’t satisfied with your purchase, that’s never the experience we want for our customers. Our products go through thorough quality checks, but we understand that results can sometimes vary depending on the surface and level of build-up stains.
We’d love the chance to make this right. Please reach out to us directly at contact@bestideasuk.co.uk; we offer a 30-day return policy and are always happy to help troubleshoot or arrange a return or replacement where needed.
Thank you for taking the time to share your feedback.
Warm regards,
BIUK Support
Missing part of order
Ordered cleaning products which came quickly but carpet cleaner missing . Contacted customer service who apologized and sent product 3 days later. Very pleased with response.
24 ottobre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Sue,
Thank you so much for your kind review and for your patience throughout the process.
We truly appreciate the chance to make things right and are so glad to hear you're happy with your experience in the end.
We look forward to serving you even better in the future, and thanks again for choosing Best Ideas UK!
Warm regards,
BIUK Support
Very good comunication when my order was going to be late
I placed an order but unfortunatley the stock had run out meaning i would have to wait. The customer comunication was really good and I was kept informed.
22 ottobre 2025
Non scritta su invito
Risposta di BestideasUK
Hi Ali,
Thank you so much for your understanding and kind words!
We really appreciate your patience and understanding and we’re happy to know you appreciate our customer service. We always do our best to keep customers updated and your feedback means a lot.
Looking forward to hearing serving you better in the near future
Cheers,
BIUK Support
Mould Magic - it really is!
I have just used the Mould Magic gel and can honestly say I was blown away by the results! I thought I’d ‘give it a try’ but I was honestly expecting it not to work and I would end up replacing the silicone around my bath anyway - how wrong I was! GREAT product that I will recommend time and time again.
16 ottobre 2025
Non scritta su invito
Risposta di BestideasUK
Thank you for your feedback
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