Referral system is quick and easy. Every step is clearly explained. Consultant appointments and any tests are arranged quickly. Staff are always friendly and welcoming. Always feel at ease and well in... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Quick, friendly, professional care. Caring staff. Easy parking, very clean hospital. Comfortable waiting rooms. Staff also emailed everyone to let them know about roadworks. Kept in the loop at all... Leggi di più
L'azienda ha risposto
I got an appointment same day on a bank holiday. I requested one at about 9am and was given one at 640pm. That would never happen in the nhs. It was a video consultation. It actually took place slight... Leggi di più
L'azienda ha risposto
I recommend Benenden for peace of mind when you need consultations or common surgical procedures. It has reduced the stress of long NHS waiting times, and their communication is clear and supportive.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Benenden Health
Scritti dall'azienda
At Benenden Health, we're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community. We're on a mission to make private healthcare accessible to all, with affordable private healthcare services for less than £16 per person, per month.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare. Everyone is welcome, regardless of age and medical history.
Informazioni di contatto
Holgate Park Drive, YO26 4GG, York, Regno Unito
- 0800 414 8004
- benenden.co.uk
4,7
Eccellente
10K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Cataract surgery
The whole process of getting approval, the seeing the consultant and having the procedure was quick and efficient.
17 luglio 2026
Risposta di Benenden Health
Hi Ian, thank you for your wonderful feedback. We're so pleased to hear that the entire process, from approval to consultation and the procedure itself, was quick and efficient for you.
Best wishes, Benenden Health.
peace of mind
The peace of mind once you know you have someone to see or talk too is worth its weight in gold.
2 settembre 2026
Risposta di Benenden Health
Hello Lisa, we truly appreciate your kind words! We are so glad to know that we provide you with such valuable peace of mind.
Best wishes, Benenden Health.
Great service
I found myself using the service quite a bit over the past 18 months to resolve an ongoing issue. They were very fast and efficient in helping to access the medical professionals and treatments recommended. The only downside would be the initial physiotherapy they use I was not impressed with at all, it was very basic in location facilities and sessions very short and complacent, however on reporting this back I was given the option to secure a new physio of my choosing which they contributed to. When required to see consultants and undergo various tests this was all completed in a much quicker time than if I had had to wait on the NHS. For a small monthly fee it gives complete peace of mind when needed the most.
3 agosto 2026
Risposta di Benenden Health
Hello Gillian, we are truly grateful for your detailed feedback regarding your experience using our services over the past 18 months. We are very happy to hear that our service was fast and efficient in connecting you with medical professionals and treatments, and that we could provide peace of mind. We also appreciate you bringing your initial physiotherapy experience to our attention. We always aim to provide the best possible care, and we are glad we could offer you the option to choose a new physiotherapist that better met your needs.
Best wishes, Benenden Health.
It explained each step clearly and was…
It explained each step clearly and was so helpful as we moved on through each stage.
21 maggio 2026
Risposta di Benenden Health
Hello Eileen, thank you for your wonderful feedback. We're so pleased to hear that each step was clearly explained and that you found our support helpful throughout each stage.
Best wishes, Benenden Health.
I had never before been to Benenden so…
I had never before been to Benenden so I didn't know what to expect. Everyone was helpful and showed me exactly where to go and where to wait. The nurses were thorough, explained everything clearly and didn't make me feel rushed. The consultant was the same when he gave me the results of the tests.
16 luglio 2026
Risposta di Benenden Health
Hi Jay, thank you for sharing your positive experience. We're so pleased to hear that our team made you feel comfortable and well-informed throughout your visit, especially as it was your first time with us.
Best wishes, Benenden Health.
Very happy with the treatment that…
Very happy with the treatment that Benenden provides, would certainly recommend to others who are seeking private health care
28 agosto 2026
Risposta di Benenden Health
Hello Chrissie, thank you for sharing this wonderful feedback. We're so pleased to hear that you are happy with the treatment provided and would recommend us to others seeking private healthcare.
Best wishes, Benenden Health.
Faultless Service from start to finish
Faultless Service from start to finish, very professional highly recommended,
11 agosto 2026
Risposta di Benenden Health
Hi Des, thank you for sharing this feedback with us. We're so pleased to hear you've had such a positive and professional experience from start to finish.
Best wishes, Benenden Health.
After not being able to see the GP due…
After not being able to see the GP due to no appointments I called Benenden and booked a telephone appointment, I got the prescription needed and it was totally stress free. The Doctor was lovely and listened to the concerns I would absolutely recommend this service.
1 settembre 2026
Non scritta su invito
Risposta di Benenden Health
Hi Jenny, thank you for sharing this wonderful feedback. We're so pleased to hear that you found our telephone appointment service stress-free and that the doctor listened to your concerns.
Best wishes, Benenden Health.
My Benenden experience
The service received both from Benenden & the chosen hospital was exemplary!
The process was easy to follow from the initial contact with the company to the final check-up with the surgeon
24 luglio 2026
Risposta di Benenden Health
Hello Mary, thank you for sharing this wonderful feedback. We are so pleased to hear that your experience, from initial contact to final check-up, was exemplary and easy to follow.
Best wishes, Benenden Health.
Seen quickly and dealt with
25 giugno 2026
Risposta di Benenden Health
Hi John, thank you for your wonderful feedback. We're so glad to hear that you were seen quickly and that your needs were addressed efficiently.
Best wishes, Benenden Health.
Prompt and professional
Prompt, easy professional service and support from start to finish - amazing service from everyone I dealt with throughout the use if Benenden
31 agosto 2026
Risposta di Benenden Health
Hello Shane, thank you for your wonderful feedback. We're so pleased to hear that you experienced prompt, easy, and professional service and support from everyone you dealt with.
Best wishes, Benenden Health.
The whole process from contacting…
The whole process from contacting Benenden for assistance to having an operation was a nice experience, very professional advice and able to have a top surgeon. A very happy man.
15 maggio 2026
Risposta di Benenden Health
Hi Robert, thank you for sharing this wonderful feedback. We are so pleased to hear that your experience, from contacting us to having your operation, was a positive one and that you received professional advice. We're delighted you're a very happy man.
Best wishes, Benenden Health.
Excellent treatment care attention and…
Excellent treatment care attention and support can not fault anything
5 giugno 2026
Risposta di Benenden Health
Hello Angela, thank you for sharing this wonderful feedback. We are so pleased to hear that you received excellent treatment, care, attention, and support.
Best wishes, Benenden Health.
Beneden GP stepped in when nhs GP let me down.
I was let down by my nhs GP who suggested I go to A&E for treatment. This was unnecessary waste of nhs resource and my time. All I needed was antibiotics. I was able to access a GP appointment that same evening. Spoke with the GP who sent me a private prescription immediately that I was able to pick up at any pharmacy. I didn't need to waste nhs resource and got treatment without delay. Very happy with Benenden, the nhs GP not so much.
14 agosto 2026
Risposta di Benenden Health
Hi Deborah, we're glad to hear that we were able to provide you with prompt and effective care when you needed it most. It's important to us that our members receive timely treatment without unnecessary inconvenience. We appreciate you sharing your positive experience with us.
Best wishes, Benenden Health.
Benenden Health Support
Benenden Health supported me from my first contact.
I was advised which surgeons were available for my needs .
I had a consultation and surgery within a month and my issue has fully resolved.
7 giugno 2026
Risposta di Benenden Health
Hi Stephen, thank you for sharing your positive experience. We are so pleased to hear that we were able to support you from your initial contact through to your consultation and surgery, and that your issue has been fully resolved.
Best wishes, Benenden Health.
From start to finish everything…
From start to finish everything proceeded quickly and without any problems. Thank you Benenden Health a great service to use for prompt action
31 agosto 2026
Risposta di Benenden Health
Hello Irene, thank you for sharing this wonderful feedback. We're so pleased to hear that everything proceeded quickly and without any problems, and that you found our service great for prompt action.
Best wishes, Benenden Health.
Benenden saved my life many years ago
Benenden saved my life many years ago. I have a lot of faith in them. I arranged a GP consultation over the phone about medication and the GP was knowledgeable and empathetic. It was relatively easy to speak to a GP.
19 agosto 2026
Risposta di Benenden Health
Hi Tim, thank you for sharing this wonderful feedback with us. We're so happy to hear that our service has made such a positive impact on your life, and that you had a positive experience with your recent GP consultation.
We'd love to hear your full life-saving story, so please reach out to me on megan.anderson@benenden.co.uk!
Hopefully speak soon, Benenden Health.
Highly Recommended
I was able to get a GP appoint the same evening. I felt heard, understood and provided with a couple of options.
13 agosto 2026
Risposta di Benenden Health
Hello Jackie, thank you for sharing this wonderful feedback about our 24/7 GP service. We're so pleased to hear you were able to get an appointment so quickly and felt supported.
Best wishes, Benenden Health.
Efficient
Efficient, understanding, excellent listening skills and easy to follow steps for the process of using Benendon Health. If problems occur then the staff at the end of the telephone are fantastic in helping and talking you through the stages.
10 agosto 2026
Risposta di Benenden Health
Hello Avril, thank you for sharing this wonderful feedback with us. We're so pleased to hear that you find our process easy to follow and that our staff provide such fantastic help and support when needed.
Best wishes, Benenden Health.
It's easy to make contact with Beneden
It's easy to make contact with Benenden. Their response is always quick. You're treated with kindness and respect. Everything is explained well.
24 giugno 2026
Risposta di Benenden Health
Hello Catherine, thank you for sharing this wonderful feedback. We're so pleased to hear that you found it easy to contact us and that our team treated you with kindness and respect, explaining everything well.
Best wishes, Benenden Health.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.