Bedsclub Ltd Recensioni 

Had a terrible experience as no communication what so ever.
Thought my order was not going to arrive and once I had started a case then finally I got a text message but no actual call.

You delivered the wrong sofa and your delivery men broke it and your refusing to take it back !

I ordered a sofa from bedsclub a month ago the delivery times are very long to br honest but it is worth it. The sofa is very beautiful and sturdy. The delivery guys were also very helpful in putting the sofa inside

Absolutely shocking service!! Bought a wardrobe 5 weeks ago, arrived 3 weeks ago and they delivered the wrong doors. Have literally been chasing EVERYDAY. NOONE will pick up the phone but then you receive a WhatsApp straight afterwards just saying “it’ll get sorted this week”. It’s been 3 weeks and NOONE has sorted it. I’m living out of boxes with no wardrobe and they won’t respond to calls or when I respond to WhatsApp they won’t message back either. DO NOT USE!

This company operates in a very weird way, they take your order online but then don't take payment and say it'll be payment on delivery and then there's no confirmation email or text, and it doesn’t appear anything has gone through. Then 4 weeks later someone turned up at my house with a delivery van asking for cash for the item on delivery. Terrible communication, by the time it came I had ordered something with a company I knew would provide the item and it was confusing as I initially thought it was the item I'd paid for until the delivery drivers asked for payment.
Seems like a bit of a tax dodge system to me.
The delivery guys were really nice and didn't give me any hassle but I did have to explain to someone on the phone that I didn't want the wardrobe so they got paid for the job.
Avoid if you want a reputable company.

AVOID THIS COMPANY!! It’s a scam! They will just take your money and avoid you!

Really disorganised delivery and then delivered the wrong colour doors for the wardrobe. It’s been 2 weeks and still trying to get a clear answer on when they’re coming to change them. No customer service to deal with either

Ordered a two seater sofa, very competitively priced and delivered within 3-4 days. Good quality and the delivery team were very helpful. Excellent service!!

Complete lack of customer service. Doesn’t respond to email or WhatsApp communications. I have been trying to get an update on my order for 2 weeks to no avail. Not a good service

Nice dining table

The sofa is lovely and is true to measurements fits lovely.
The person delivering it was nice but did run late and had to reschedule to the next day and then was a little bit late the following day too that’s the only reason why I’ve given 4 stars but thank you !

This is by far the worst buying experience I have ever had - EVER! Steer well clear and don't buy anything from them. The wardrobe we purchased was incredibly poor quality, it actually looks like it is getting unglued. When I informed Bedsclub they requested me to return it in original packaging "as they will have to sell it to another customer". I kept explaining it is not fit for purpose amd extremely poor quality, not fit to be sold to anyone else. To no avail. Horrendous experience.

I placed an order for a wardrobe on the 25th August, I was told last week it was going to be delivered and I would get a phone call from delivery people the day before but that never happened and they said the same this week but still no phone calls and they are not replying to my messages.

Very good product Very pleased . But could be a little more punctual .

Lovely wardarobe, good quality!

Great service and happy with product well made

Good value for money. Good service. Delivered on time. Easy instructions.

Firstly, the initial sofa that was delivered to my home was damaged. After reporting this issue, I was promised a replacement, but the process was poorly managed and left me feeling frustrated and neglected as I waited for updates.

When the replacement finally arrived, I was dismayed to find that it was not the correct sofa model. Since Friday, I have had three massive boxes sitting in my living room, which is not only inconvenient but also unacceptable. I have attempted to reach out for clarification on when I can expect the correct sofa to be delivered, but to date, I have received no response.
Now after a few days they finally reply saying that they don’t have my sofa and they need to wait for shipment wich will take weeks.

The mirror came broken and now no one is answering the phone or responding to emails I'm stuck with broken order very bad customer service do not recommend