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Valutata 1 stelle su 5

Absolute scumbags total rip off Horrible customer service ordered stuff from them never received it got in contact they didn't want to know I had to get onto my bank to get things sorted. No wond... Leggi di più

Valutata 5 stelle su 5

Absolutely gorgeous gifts. Purchased three suncatchers , two as gifts one for myself. Well packaged and excellent quality. They come from China so delivery dates are longer than normal but if you fact... Leggi di più

Valutata 5 stelle su 5

The weather vane and two hanging brackets were bought as a Christmas present. They were dispatched promptly, well packaged and received on time despite being sent to an area of Cornwall where deliveri... Leggi di più

Valutata 5 stelle su 5

At last, something that actually arrives looking like the illustrations on the screen. My sun catcher’s were well worth the price that I paid, they were well made with quality materials, and they real... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di articoli in metallo

Scritti dall'azienda

Welcome to Beckymetal! At Beckymetal, we are passionate about transforming raw metal into exquisite works of art. Our passion for metal craftsmanship has led us on a creative journey to curate a stunning collection of metal decorations that bring elegance, sophistication, and character to any environment.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

958 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 39% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(958)

167 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Suncatcher broken on arrival. No customer service contact.

My suncatcher disintegrated as I attempted to lift it (by the chain) from the box. I have emailed the service email as listed in other replies from the company, but received notification that the mailbox is inactive - so how should I arrange a refund (or replacement)?

13 novembre 2025
Non scritta su invito
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Risposta di Beckymetal

Dear Customer,

Thank you for bringing this to our attention. We are very sorry to hear that your suncatcher arrived damaged — this is certainly not the experience we want for our customers.

Please rest assured that our customer service email service@beckymetal.com is active and working. If you received a notification that the mailbox is inactive, it may have been a temporary technical issue, and we sincerely apologize for the inconvenience.

Could you please resend your message to service@beckymetal.com along with your order number and a photo of the damaged item? Our team will arrange a replacement or a refund for you as quickly as possible.

Thank you again for your patience, and we will make sure this is resolved promptly.

Kind regards,
The Becky Metal Team

Valutata 5 stelle su 5

Dacshund metal bowls

I was amazed at the quality of this product, I purchased as a Christmas present cannot wait for my daughter to open A* Beckymetal, will definitely buy your product again in the future. I was kept updated with my shipment journey too, very helpful

15 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

The absolute delight when I received my…

The absolute delight when I received my parcel, I was stunned because it is absolutely beautiful! The colours of the flowers on the glass are amazing. I cannot wait to see the other two I ordered. My friends who have seen it also love it 😀 😍 The metal tree of life is also brilliant, that one is a present for my sister & her husband and I know for sure they will love it too! Thoroughly recommend to everyone!!! ❤️ ❤️

26 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

i ordered a Monogram sign in july

i ordered a Monogram sign in july , they sent it out and the names were all wrong , re done it and sent it out again 24th September but this time my sons name was spelt wrong , they assured me that they would rectify and get another out asap. emailed me on 5th November to say they have made the mistake again . would i like to choose something else .
I have been asking for a refund every day since and there reply constantly is so will give you £15 and send another , today we will give you £18 and send another . Why is it so difficult to just get my refund for the whole amount as they clearly know its there error . terrible customer service . Present was 3 months late , now no existent

14 novembre 2025
Non scritta su invito
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Risposta di Beckymetal

Dear Elaine Little,

Thank you for sharing your experience, and we are sincerely sorry for the repeated mistakes and the frustration this has caused. You placed your order months ago and expected a meaningful gift — it is completely understandable that you feel disappointed.

It is unacceptable that your monogram sign was printed incorrectly more than once, and we apologise deeply for this series of errors. You should never have had to chase us for a refund, especially when the issue was clearly on our side.

Please provide your order details, and we will ensure that we provide you with a reasonable solution as soon as possible.

We truly regret that we failed to deliver the product and service you deserved, and we appreciate your patience despite the inconvenience caused. Thank you for giving us the opportunity to correct this.

Kind regards,
The BeckyMetal Team

Valutata 4 stelle su 5

Lovely weathervane

We bought this lovely Golden Retreaver Weathervane for my sister in laws 60th birthday. She has an elderly Retreaver and we thought it would be a nice reminder for her. It's nicely made but should be packaged better as some of the metal was poking out of the package. Maybe more bubble wrap is needed. But other than that really happy with it.

10 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Outdoor round metal design

Love my outdoor round metal design depicting tree of life and a lovely dog. Delivery quite quick with very good packaging. Will definitely be ordering from them again 👍⭐️⭐️⭐️⭐️⭐️

9 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Perfect sun catcher gifts

Perfect item exactly as described online. Well packaged, didn't realise it came from abroad but luckily I'd ordered well in time. Took advantage of the 3 for 2 offer which made the price more reasonable. Well made products.

7 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Dreadful!

I ordered two bushes. After quite some time, I was informed that one of the bushes was out of stock, and would I like to order an alternative. I said I would just like a refund please. After this I kept receiving more emails asking if I would like to order something else instead, I kept requesting a refund. The one bush of the two FINALLY arrived and I decided to keep it - it wasn’t amazing but it was o.k. Another email arrives offering me £3 off a different order in place of the out of stock bush. I replied yet again, just a refund please! I was then told a refund had been issued. No refund arrived. I asked again and was told it would be issued urgently - guess what? No refund!
Dreadful customer service - I would suggest you avoid this company at all cost!

1 novembre 2025
Non scritta su invito
Logo di Beckymetal

Risposta di Beckymetal

Dear Sharon Lambert,

We’re very sorry to hear about the inconvenience you’ve experienced, and we completely understand your frustration regarding the delay in your refund.

Please rest assured that we are already verifying your order details and will make sure your refund is processed as soon as possible. Our customer service team will follow up directly with you to confirm once it’s completed.

Thank you for your patience and for giving us the chance to resolve this properly. If you have any further questions, please don’t hesitate to contact us at service@beckymetal.com.

Kind regards,
The Becky Metal Team

Valutata 5 stelle su 5

A great product.

The item was as described, not “near enough”. The shipping was reasonably fast and was easy to track.
When it arrived, it was well packaged and easy to open.
The wind vane itself was easy to assemble and very easy to mount.
I will use again.

1 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Beautiful sun catcher

I ordered a sun catcher with an owl as the centrepiece. I'm so pleased with it, it's a present for my Sister's birthday & I know she will love it too. Excellent value & I also love the variety of gifts that they have so will bear this company in mind for future gifts.

8 novembre 2025
Non scritta su invito

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