Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

My products are not function well. 1 of parent unit smell burnt. Still under warranty. No response from customer service for many weeks. They asked me to troubleshoot. I already troubleshoot. Still no... Leggi di più

Valutata 1 stelle su 5

Don't buy from these crooks. Buttons failed internally within a couple months of use, they are refusing me warranty because "button damage is not covered". In trying to explain my unit is not damaged... Leggi di più

Valutata 3 stelle su 5

No EMF independent testing. Brought a two camera Motion unit and found camera quality really great. Company include a brochure to say they are “environmentally responsible” so dont include user guide... Leggi di più

Valutata 5 stelle su 5

Rebecca from the Bebcare tech support team is awesome. She helped us diagnosed a charging issue on the parent screen and offered a replacement unit for us, since it’s still under the warranty coverage... Leggi di più

3,5

Nella media

TrustScore 3.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(178)

37 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful customer support

Had a wonderful experience getting help on my monitor from the Bebcare team. They helped me with the voice activation issue I had with the white noise machine in the baby’s room

24 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

My big baby (husband) dropped the…

My big baby (husband) dropped the parent unit and shattered the screen. The support staff called me and offered a replacement unit to us at a discounted price. Got it unit the same week, so pretty happy with the service we got…

11 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing AND SAFER Baby Monitoring System. Excellent Customer Service!

We started looking for a monitor system when our baby was about 6 months old , and my husband started looking into potential radiation impact monitoring systems may have. Lo and behold, he found that mostly all baby monitors emit radiation! This is not a major topic of discussion in baby monitor research articles or in forums for some reason! We looked for a safer option and found that Bebcare was the ONLY company at the time (don't know if still true today) that advertised low- or no-emissions monitoring systems. Shocking, but we were happy someone was thinking about it.

We got the Motion Digital Video Baby Monitor since we didn't want to transmit to our phones (also harder to hackers to hack I believe). It's been over a year, and I'm absolutely happy with it. The picture/sound quality are great, and you have a lot of options (sound detection, temp alarms..). I love being able to move the camera with a wide range and talk through the camera when my baby wakes up/fusses - never thought I would need that.

This is not the fanciest system with all the latest bells and whistles (boundary alerts, other latest trends we didn't need), and the picture quality is not the best on the market, but it is very good quality and has great useful features (beyond just basics) which is all we needed. The safety of my baby comes first frankly.

We had an issue with our after 6 months of use, and the customer service was amazing! They replaced my unit within warranty timeframe with no issue! I will be buying another camera from them again if I have another baby :-)

7 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

USPS lost the adapters when package was…

USPS lost the adapters when package was enroute to my friend’s address. This was a baby shower gift. My friend contacted Bebcare customer support to get a pair of replacement adapters. Sent out the next day so she got a working baby monitor quickly.

3 agosto 2021
Non scritta su invito
Valutata 5 stelle su 5

we have two trouble makers at home…

we have two trouble makers at home… one is almost 3 years old and younger one is 1 month old… u can imagine it gets pretty hectic when my husband is not at home

anyhow i rely on the monitor to watch the two kiddos and makes my life a bit easier

19 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Good service

Happy with my purchase and the service I received from Bebcare staff. They answered all of my questions promptly and professionally

15 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer support

We had a faulty parent unit because the screen turned black after using the monitor for 18 months. The product is already out of the warranty but the team still assisted me patiently and got me a replacement baby monitor :)

8 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

Before you Take a closer look at fake reviews & awful return policy before purchasingpurchase this product from a…

Before you purchase this product from a rather unknown company making unverified claims about reduced EMF exposure on a wifi baby monitor, I'd suggest you look at the return policy on their website. Number one, they only give you 14 days from date of purchase (not the date you receive the shipment) to return the device. Number two, a mandatory 20% re-stocking fee is deducted for any return. Number three, if you use any promo code they will reject your return...the sale is final. Number four, if you purchase the device directly from Bebcare's website (which lists a Massachusetts mailing address), your credit card will be charge by a HONG KONG company as an international charge. Beware, based on the return policy alone you can tell this company doesn't stand behind their product. Make sure you read the google reviews as well, not all the paid blogger reviews.

10 giugno 2021
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più