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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very helpful staff. However, not easy to speak to a person when you call customer service for advice. Very competitive pricing - couldn’t find any product for cheaper elsewhere. Be sure to ask for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The price was great and the product arrived in great condition. The order was seamless and tracking was available. I will definitely purchase more from this business in the future.

L'azienda ha risposto

Valutata 5 stelle su 5

This company is fantastic! I made an error on my order and they corrected it right away so I could get exactly what I wanted. Fast email reply, fast shipping with tracking number . I’ll definitely be... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a BaByLissPro BlackFX Trimmer as well as the double foil BlackFX shaver. Both products came FAST and brand new (as expected). The price beat Amazon and many other retailers I was looking to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di prodotti di bellezza e per il benessere
  2. Fornitore di prodotti di bellezza
  3. Negozio di prodotti di bellezza
  4. Negozio di articoli da regalo
  5. Negozio di prodotti per capelli

Scritti dall'azienda

BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

536 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(536)

84 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I would like to share my experience…

I would like to share my experience with BeautyWellness.ca following a recent purchase.
I was searching for a birthday gift for a friend and decided on a high-quality clipper and trimmer set, specifically the BaBylissPRO Duo Ergonomic Clipper & Trimmer. When I checked the manufacturer’s website, the product was unfortunately out of stock. However, I came across the same item on BeautyWellness.ca at a discounted price.
Before making a purchase, I reviewed customer feedback about the company and found that the majority of reviews were positive. This gave me the confidence to proceed with my order. During the process, I encountered a minor issue related to delivery timing. I contacted the company and spoke with Alex, who provided excellent customer service. He was attentive, understood my concern clearly, and resolved the issue promptly.
Overall, my experience was very positive. Based on both the competitive pricing and the high level of customer service, I would confidently recommend BeautyWellness.ca to anyone looking for quality products at a great value.
-P

20 maggio 2026
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Risposta di BeautyWellness.ca Inc.

We are so happy we could help you out Prab. The whole family really appreciates your support!

Valutata 5 stelle su 5

Great prices

Great prices, great service and they were very good with communication to make sure I got my package on time for a gift for my daughter. She was so happy with the purchase. Highly recommend this company. They really care about their customers!

27 maggio 2026
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Risposta di BeautyWellness.ca Inc.

That is awesome to hear Jessica. We really appreciate your support!

Valutata 5 stelle su 5

​I had a wonderful experience ordering…

​I had a wonderful experience ordering from Beauty Wellness! I accidentally missed out on a 15% discount code and left a comment on their Facebook page about it. Their customer service team reached out to me directly and honored the 15% savings instead of the 9% I originally had. That is top-tier customer care! My order arrived quickly, and I am incredibly happy with the service. I will definitely be a returning customer!
This is my very first time purchase an item of this website. Wished I knew about this company before.

19 maggio 2026
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Risposta di BeautyWellness.ca Inc.

Thanks so much for sharing Kathy!

Valutata 5 stelle su 5

Amazing experience

We worked with Alex and he was great! They got back to us very quickly and helped us with an issue we had with part of our order. We will be buying again

26 maggio 2026
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Risposta di BeautyWellness.ca Inc.

Thanks for sharing Allie. Happy we could help.

Valutata 5 stelle su 5

The best customer service I have ever…

The best customer service I have ever had. A lovely family business that takes pride in their work! Products and price are unbeatable!!! Thank you so much!! And….. they are Canadian!!!!!! ❤️

26 maggio 2026
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Risposta di BeautyWellness.ca Inc.

Thanks Tina! You are such a wonderful customer of ours. Thanks for your support!

Valutata 5 stelle su 5

Amazing customer service

I had a defect with the babyliss lo-pro compact that I ordered and I’ve very rarely experienced this level of customer service. I got an answer on a Saturday, which I was not expecting at all, but it showed that they really care about their products and clientele. I sent back the clipper and received a new one within a week. Couldn’t be happier with the communication!

1 maggio 2026
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Risposta di BeautyWellness.ca Inc.

Hey James. So glad we could assist you! Thanks for taking the time to share your experience.

Valutata 2 stelle su 5

Disappointing

At first, I was very enthusiastic about the product and placed several orders. However, I was deeply disappointed with my most recent order, as the product’s performance did not meet expectations. I contacted the company by email, and one of the representatives promptly reached out to me.
I discovered that once a product is sold, it cannot be returned unless it is defective. Therefore, I advise others to be cautious and avoid rushing into a purchase, especially since we cannot see the product in person and only rely on advertisements and pictures.
That said, I must mention that the person I spoke with was extremely respectful and polite. Unfortunately, despite the poor performance of the product, I am now forced to keep it and dispose of it because of its low quality and unsatisfactory performance.

19 maggio 2026
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Risposta di BeautyWellness.ca Inc.

Thank you very much for sharing your experience and feedback Fadi. We’re genuinely sorry to hear that the product did not meet your personal expectations.

We also truly appreciate your kind comments about our customer service team. As a Canadian family business, we believe strongly in treating every customer with respect, honesty, and care.

Just to add a point of clarification for others reading: BeautyWellness.ca does accept returns within 30 days when products remain completely unused and unopened. However, due to the hygienic nature of grooming and personal care products, we’re unable to accept returns of products that have already been used unless there is a defect covered under warranty.

In this particular situation, the concern was not that the unit was defective, but rather that the performance of the single-foil shaver did not align with the customer’s personal preferences or expectations compared to a different style of shaver. If the product had been defective, we absolutely would have worked with the customer toward a replacement solution.

Because we never resell used or refurbished grooming products to other customers, used items unfortunately cannot be returned simply based on personal preference after use.

We always aim to offer fair policies, great prices, and even better service, and we sincerely appreciate all customer feedback and perspectives.

Valutata 5 stelle su 5

Excellent service and great quality…

Excellent service and great quality product! The trimmer machine arrived brand new, clean, and well packaged. The machine feels very high quality, works perfectly, and exceeded my expectations. Shipping was smooth, and I also appreciated that they provided tracking updates throughout the delivery process until the package arrived at my house. I’m very satisfied with my purchase and would definitely recommend this website to others looking for reliable products and professional service. J-P

14 maggio 2026
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Risposta di BeautyWellness.ca Inc.

Thanks for taking the time to share your experience! It is really appreciated by the whole family.

Valutata 5 stelle su 5

The customer service is excellent

The customer service is excellent. I had an issue with an order and they were on top of it! Service like that is hard to find these days, will be a repeat customer!

4 maggio 2026
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Risposta di BeautyWellness.ca Inc.

That is wonderful to hear Casey! Thanks for sharing.

Valutata 5 stelle su 5

In the beginning I was kind of nervous…

In the beginning I was kind of nervous due to how new is their website and everything, it was my first time buying online in Canada as a newcomer. But now I can say that I will definitely still buying here. In addition, Alex provides an excellent customer service. It helps a lot to be sure regarding your shopping.

7 maggio 2026
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Risposta di BeautyWellness.ca Inc.

So glad you gave us a shot Nicolas!

Valutata 5 stelle su 5

Highly recommend

I have been a customer for quite sometime. Great prices, great products, fast delivery and top notch customer service. I had a problem with a product and within an hour of contacting them through email they had it refunded! And they also boosted my accoumt with extra points. Highly recommend! I will forever be a customer.

27 aprile 2026
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Risposta di BeautyWellness.ca Inc.

Thank you so much Delaina! We really appreciate your support!

Valutata 5 stelle su 5

Aspiring Barber @dane_cuts

My son is an aspiring barber. BEAUTYWELLNESS.ca will be his new go to for all his barbering needs. Quick friendly customer service is something that is lacking from so many businesses these days, the quick response and help from Alex is truly appreciated!

21 aprile 2026
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Risposta di BeautyWellness.ca Inc.

That is awesome to hear Paul! We're rooting for @dane_cuts

Valutata 5 stelle su 5

I ordered a BaByLissPro BlackFX Trimmer…

I ordered a BaByLissPro BlackFX Trimmer as well as the double foil BlackFX shaver. Both products came FAST and brand new (as expected). The price beat Amazon and many other retailers I was looking to purchase from. Amazing products, amazing price and AMAZING customer service. I am already planning my next order! Thank you BeautyWellness.ca

15 aprile 2026
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Risposta di BeautyWellness.ca Inc.

Thanks Samuel

Valutata 5 stelle su 5

Exceptional Service

Had an issue with a recent order where a 15% discount was overlooked. I reached out and Alex was extremely helpful in getting the problem resolved and refunded me accordingly. Great customer service.

14 aprile 2026
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Risposta di BeautyWellness.ca Inc.

Glad we could help Paul!

Valutata 5 stelle su 5

Amazing experience

Amazing experience! Alex provided outstanding customer service, the product quality is great, and shipping was super fast. I’ll definitely be ordering again!

Totally recommended!

9 aprile 2026
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Risposta di BeautyWellness.ca Inc.

Right on! That is awesome to hear Andrea. Thanks so much!

Valutata 5 stelle su 5

Great service

Great service, I always order from here. Best prices and free shipping!

4 aprile 2026
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Risposta di BeautyWellness.ca Inc.

Thanks Christine!!

Valutata 5 stelle su 5

This company is fantastic

This company is fantastic! I made an error on my order and they corrected it right away so I could get exactly what I wanted. Fast email reply, fast shipping with tracking number . I’ll definitely be ordering all my hair products from beauty wellness as well as recommending to family and friends

23 marzo 2026
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Risposta di BeautyWellness.ca Inc.

Thank you very much Amelia! Your support and encouragement is what boosts our energy!

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