Na telefonisch contact over artikel of het spf 20 is. Oke. Dus besteld snelle levering. Bij andere aanbieders in de advertentie spf 20 krijg je spf 30 welke wij niet besteld hadden.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
scheermes besteld maar verkeerd geleverd. het gevraagde is niet (meer) leverbaar. na klacht hierover werd het volledige bedrag incl. verzend kosten terug gestort. zo winkel je probleemloos. heb we... Leggi di più
L'azienda ha risposto
I bought products at a very reasonable price and the parcel has arrived in good conditions and well packed. The only issue was with the delivery. I couldn’t select home delivery but to a delivery bo... Leggi di più
L'azienda ha risposto
Jullie bedrijf, niks mis mee, maar pakje niet aangekomen, en aan vervoersbedrijf gemeld, maar komt niet door! Ze hebben t kilometers van m n huis bij een pakketpost gebracht, adresnummer klopte ni... Leggi di più
Dettagli dell'azienda
- Negozio di prodotti di bellezza e per il benessere
- anche in
- Negozio di prodotti di bellezza
- Negozio di prodotti per capelli
Scritti dall'azienda
BEAUTYCOS onderscheidt zich door een van de grootste assortimenten bekende schoonheidsmerken op de markt te combineren met lage prijzen en professioneel advies. Je krijgt dezelfde kwaliteitsproducten die bij kappers, schoonheidsspecialisten en visagisten te vinden zijn – maar dan tegen een aantrekkelijkere prijs, ondersteund door een team van specialisten die je kunnen helpen bij het kiezen van de juiste producten.
Informazioni di contatto
4,0
Molto buono
278 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 5% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Nog niets ontvangen
Nog niets ontvangen! 7 januari verzendbevestiging gestuurd maar niets gekregen. Afgelopen zondag hierover bericht gestuurd. Zou meteen alsnog verstuurd worden maar nog steeds niets ontvangen. WAARDELOOS
Ik kom er op terug want ik heb het inmiddels toch ontvangen. Het heeft dus wel lang geduurd maar heb het wel gekregen.
17 gennaio 2025
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Risposta di BEAUTYCOS.nl
Hello Angelique,
Thank you for taking the time to write a review.
We're happy that your order arrived quickly and that you would like to recommend us. It actually means more than you think to hear that our customers are happy and satisfied!
Thank you so much for shopping with us.
We wish you a very great day
Best regards, Malene
Risposta di BEAUTYCOS.nl
Hello
Thank you for the great review.
We're glad that you're happy with the delivery and the product.
Thank you for shopping with us and we hope to see you again.
We wish you a very good day
Best regards, Malene
oud stock skincare products
I wouldn't recommend buying from this website. I ordered some skincare products, but the scent and packaging were different from what I had purchased before. After emailing customer service, they assured me the items were authentic and suggested checking the batch code. Thanks to their reminder, I checked and found they were indeed genuine—but they were from two or three years ago. If you don’t mind purchasing older stock, then this site might work for you.
4 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Catherine,
We are sorry to hear that you have experienced some problems with the products you ordered.
We always follow FIFO, First In, First Out. This means when we get new stock of something we still have on stock, then the new gets put behind the orders to ensure we have a natural flow in the products. I have also checked up on the products you ordered and I can see we got them on stock August last year.
Of course it is always important for us that the products we sell are fine and if something should be wrong we have a claims department who can look into it. Depending on what the problem is they might need to get the product in their hands e.g. if something is wrong with the scent. Other times they can check the problem through a picture or video.
Either way we always strive to find a suitable solution as quickly as possible to ensure our customers' happiness.
I can see you have not replied to our last e-mail. If you want us to look into it further please reply and answer our questions in the e-mail.
We wish you a great day.
Best regards, Malene
Ok, maar niet meer dan dat
Duurde langer dan verwacht voordat ik de items kreeg. Dhl zei dat het bezorgd was, maar ik kreeg hem pas 2 dagen later.
Items waren op zich prima, maar zien eruit alsof het in een doos heen en weer geschud is. Voor gebruik maakt dat niet uit.
3 gennaio 2025
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Risposta di BEAUTYCOS.nl
Hello Kleincoolstraat,
Thank you for taking the time to write a review.
We are sorry to hear that your order was not delivered as expected. Please send us an e-mail if you want us to check up on the reason of the delay.
We wish you a great day.
Best regards, Malene
Makkelijk bestellen en betalen
Makkelijk bestellen en betalen, snelle levering van product wat bij weinige webshops of winkels verkrijgbaar is.
Had al eerder het zelfde besteld en betaald, product was toen niet leverbaar, kreeg paar dagen mijn geld weer terug, Top geweldige service !!!!!
18 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Pieter,
Thank you ver much for taking the time to write such a great review.
We are happy to hear that the order arrived quickly and safely, and that you have found a product on our site you like.
As you have experienced and mention, if there should be anything with an order we will always contact the customer to find a suitable solution with them.
We hope to see you again soon and wish you a lovely day.
Best regards, Malene
Verzendkosten te veel!
Verzendkosten te veel!
Reden om naar een ander bedrijf uit te kijken!
30 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Meneer,
We are sorry to hear that you are unhappy about our shipping fee. We always try to find other options to make the shipping cheaper, however currently this is the best option we have shipping from Denmark to the Netherlands. We offer free shipping for orders above 69€, this might be something you can consider next time you place an order. We have a large range of products so we are sure you can find something you will like other than the nutritional supplements you have ordered from us 2 times.
We wish you a great day
Best regards, Malene
Ik heb mijn product nog steeds niet…
Ik heb mijn product nog steeds niet ontvangen
30 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Ricky,
We are sorry to hear that your order has not arrived as expected. Unfortunately we cannot find your order when searching on your name, so we sent an e-mail to you through the Trustpilot system, asking you for more information. This you have not replied to, which makes it very difficult for us to help you.
Please send us an e-mail to webshop@beautycos.nl regarding your missing order and we will look into what has happened. We would very much like to help you as it is important for us thet our customers are happy.
We look forward to hear from you and wish you a good day.
Best regards, Malene
Prima levering en snel ook!
19 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Marleen,
Thank you for the great review.
We're glad that your order arrived quickly and safely.
We always endeavour to pick, pack and deliver as quickly as possible so that you can enjoy your order as soon as possible.
Thank you for shopping with us.
We wish you a very good day
Best regards, Malene
Goede kwaliteit/prijs
Producten zijn netjes tegen een goede prijs geleverd.
14 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello W,
Thank you very much for taking the time to write a review.
It is great to hear that you were happy with the products and prices.
We only want to be the best at what we do, so I'd like to know what we could have done differently to make sure you had the best experience possible? Please send us an e-mail if you were unhappy about something regarding your order.
We wish you a great day
Best regards, Malene
Prijstechnisch oké
Vlotte verzending, goed verpakt. Prijstechnisch helemaal oké
6 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Tina,
Thank you very much for writina a review. It makes us happy to hear that the order arrived safely and quickly.
We hope to see you again in the future and wish you a lovely day.
Best regards, Malene
Super kwaliteit voor een goede prijs
Super kwaliteit voor een goede prijs. De producten waren heel goed verpakt!
29 novembre 2024
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Risposta di BEAUTYCOS.nl
Hello Anna,
Thank you very much for your review. We are happy to hear that the order arrived safely and that you are satisfied with our prices.
We hope to see you again in the future and wish you a wonderful day.
Best regards, Malene
Prima product maar het duurde vrij lang…
Prima product maar het duurde vrij lang voordat de bestelling er was.
4 dicembre 2024
Non scritta su invito
Risposta di BEAUTYCOS.nl
Hello,
Thank you for your review.
We are happy the order arrived safely even though it was a bit delayed.
I cannot find your order and therefore I cannot see what might have happened and see if we can compensate for the delay in any way.
Please do not hesitate to contact us if you experience any problems with your order or if you have any questions regarding our products, we are more than happy to help.
I wish you a great day and weekend.
Best regards, Malene
Top service met 2e bezorging na retour
Top service met een 2e bezorging (met gedeelde kosten) omdat DHL niet doorgaf dat mijn bestelling bij een afhaalpunt was bezorgd, nadat ze eigenlijk ook geen echte bezorgpoging op het werkadres hadden gedaan. Beauticos, bedankt! Groet, Sander
3 dicembre 2024
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Risposta di BEAUTYCOS.nl
Hello Sander,
Thank you so much for taking the time to write a review.
We are happy that we were able to help and the order got delivered to you correctly. We apologise for any inconvenience it has caused you and we appreciate your understanding.
We hope to see you again and wish you a lovely day.
Best regards, Malene
Hele scherpe prijzen
Hele scherpe prijzen. Snel geleverd. Helaas veel niet op voorraad al een tijdje.
27 novembre 2024
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Risposta di BEAUTYCOS.nl
Hello Hanna,
Thank you very much for your review. We are happy to hear that the order arrived quickly and that you are satisfied with our prices.
If there is an product you are interested in but we are sold out of please do not hesitate to contact us on e-mail and we can inquire our purchasing department regarding an estimate. We are also more than happy to help you find an alternative in you are interested in that. We have hairdressers, cosmetologists and materialists among others in our staff and customer service and they would gladly use their expertise to help you get the right product.
We hope to see you again in the future and wish you a wonderful day.
Best regards, Malene
Snel geleverd
16 novembre 2024
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Goede ervaring
Producten besteld tegen een gereduceerd tarief. Alles is tijdig en zonder problemen geleverd.
15 novembre 2024
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Beautycos laat klant voor vervoerskosten opdraaien als vervoerder fouten maakt bij bezorgen.
Ik ben 3 keer naar het Dpd afleverpunt geweest om mijn pakket op te halen, telkens kreeg ik te horen dat het er niet was…. Toen kreeg ik van beatycos het bericht dat pakket weer terug in Denemarken was! Ik kon het weer op laten sturen voor 2 keer 8,95 (heen en terug) Als ik afstand deed van het pakket krijg ik geld terug min 1 keer 8,95 voor het foutief terugsturen. Ik voel me twee keer gedupeerd. Heb geen producten en moet fout Dpd betalen. Beautycos heeft geen klantvriendelijkheid
14 novembre 2024
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Risposta di BEAUTYCOS.nl
Hoi Arno,
Hartelijk dank voor je recensie.
Het spijt ons te horen dat je niet tevreden bent.
Ik heb je om meer informatie gevraagd omdat ik je bestelling niet kan vinden op basis van je naam. Helaas heb je niet gereageerd op dat verzoek en daarom is het moeilijk voor mij om je te helpen.
Als het verzendbedrijf een fout heeft gemaakt, helpen we je natuurlijk graag om een zaak met hen te beginnen. Wij vinden het belangrijk dat onze klanten hun pakket correct ontvangen.
Ik hoop daarom dat je ons een e-mail wilt sturen over je Trustpilot review en dat deze naar mij wordt doorgestuurd.
We wensen u een fijne dag.
Met vriendelijke groet, Malene
Risposta di BEAUTYCOS.nl
Hello José.
Great to hear that you got your order quickly.
We only want to be the best at what we do, so I'd like to know what we could have done differently to make sure you had the best experience possible?
We wish you a great day.
Best regards, Malene
Slechte klachten behandeling!
Slechte klachten behandeling
Nadat ik een klacht over een defecte spuitmond van een dure haarmousse bij dit bedrijf uitte, krijg ik als antwoord dat ik dan de dop van de vorige bus maar gebruiken moet. Bewaren jullie altijd een lege bus van een product? Ik niet. Dus de "oude" dop heb ik niet voorhanden. Erg slechte klachten afhandeling.Er wordt NIETS met je klacht gedaan!
GEEN AANRADER!
Edit:
Als reactie op de reactie van BEAUTYCOS:
Vanwege duurzaamheids overwegingen bestel ik vaak 4 bussen van hetzelfde (dure) haarproduct. Pas in November ben ik daarom aan de laatste bus toe. Inderdaad plaatste ik de order in juli, dan nóg verwacht ik een goede klachtenafhandeling!!!
Nogmaals: die is bij Beautycos ERG SLECHT!
Geen aanrader lieve mensen. Besteed je geld ergens anders!
.
8 novembre 2024
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Risposta di BEAUTYCOS.nl
Hello,
We are sorry to hear that you have had a bad experience.
After looking into the case I can see you placed the order in July this year. You contact us regarding this problem on november 6th and our claims department has looked it at but unfortunately they have rejected it because it has been such a long time since you received the product.
Please let us know if there is anything else we can help with.
I wish you a great day
Best regards, Malene
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