Bear Estate Agents Recensioni 

I have been responsible for selling an house in Hockley, which is 200 miles from where I live in Yorkshire. I thought it was going to be a very difficult experience but the Team in Hockley made everything so easy. They are in my opinion a very dedicated and professional bunch, especially Zoe who was a delight to deal with. I would definitely recommend Bear Estate Agents.

Sellers used this agency for house sale. After moving in, found a few things that we want to ask the previous owners hence we contacted the agent who assisted us. Trying to contact Joe but to no avail. So emailed Sean the questions and chasing them for a few weeks for answers. They don't even give you a reply and they will just left you hanging.
I have used a few agents due for house sale but this is the first time I encounter this type of customer service.
I guess once they received the payment they don't care anymore. The money is being payed/sent they care less about the aftercare for the customer.
Bad customer service.

An excellent service from Bear Estates in what was a very long drawn out sale, due to incompetent buyers solicitors. Probably the best company i have used. Also very good value

Just towards the end of last year, I was casually browsing properties, thinking I would probably buy something in a couple of years. Fast forward a few months I am now the happy owner of a home!
A huge thank you to Helen Wilson in the Sales Progression Process. Helen was amazing - so patient with all my (many!) questions and always taking the time to explain things clearly. She helped me think through and ask the questions I didn’t even know I needed to ask at the time. Having Helen’s support felt like holding hands through one of the most nerve-wracking, emotional rollercoaster experiences of my life. Her kindness, advice, and reassurance made all the difference.
I couldn’t have asked for a better team to help me through this journey. Thank you so much for your support and care. I’m beyond grateful and will recommend Bear Estate Agents to anyone looking to buy or sell a home!

I used Bear as the perfect house for our family was using them too so wanted to make the experience easier. George, Sydney and the fabulous Helen made this sell so easy. Bear has strong Communication skills and keep you up updated the whole time. Helen was a rock towards the end working very hard to get it all together. I would recommend Bear to anyone.

Bear Estate Agents have kept me informed all the way through from initial viewing to completion. They were good at arranging viewing with prospective purchasers and gave swift feedback to me.
I have no hesitation in recommending them for your house sale.

Bear estates were friendly, extremely helpful, attentive and supportive throughout, and I'm delighted to award them five stars for their help with my recent purchase. Thank you so much.

From the moment Ellis came around I knew I had chosen the right Estate Agents. My property was up and sold within 9 days and I had an offer accepted on another of Bears properties. Zoe took over and was on top of everything from the very beginning up until I received my keys. I was never left in the lurch and was regularly updated along the way. I was really impressed with the professionalism I received, a real please to work with. I would highly recommend if you’re thinking of selling or buying a new property. It was a pleasure. Thanks, Ben

A pleasant experience I had with this agency, which know their work very well. Thank you very much for your support.

Leigh branch is shockingly bad.
We have had consistent issues with Megan at the Leigh branch who was supposedly progressing the sale. To this date we have had no more than 5 emails from her updating the chain since 1 October 2024. When called she ignores other estate agents in the chain, she's rude, unhelpful and deceitful. She willingly withheld information from the chain which related to the Land Registry, when caught out she blamed other estste agents in the chain for not asking her if there were any issues, and even her own clients came under fire! She seems to have missed the point of her role to feed information up to the next estate agent who in turn does the same.
Since then she will only look at the file and make one email follow up once per week. This has resulted in long delays and total confusion over the start of the chain on which she is supposedly managing. 5 properties in a chain we need to all be working together, everyone bar the first time buyer (Megan's client) have been ready to exchange since February. She has done nothing to help anyone along and will not answer the phone or return calls. She is worryingly listed as office manager, with her leading the ship it's no wonder most of the 1 star reviews relate to her office.

Stamp duty deadline has caused chaos for lots of people but it's no excuse for her abandoning the chain.

Any one can sell your house on rightmove but sales progssion is where you need to focus when picking an estate agent and I would avoid Bear Leigh like the plague.

Bear sold my housexwithin a week of going on the market. Leigh-Anne was outstanding sorting any issues that arose during the process. I can't praise the staff at Bear highly enough.

The team was fantastic during the whole process of selling our Hockley property and definitely recommend them !!!

This was a very streamlined service. From recommending a range of solicitors, to keeping me updated after viewings, and supporting me through the various stages of selling, the agents were always friendly and efficient. I would be happy to recommend them.

We just purchased our first home through Bear Estate agents Basildon and couldn't be more happier with service we received. Leigh-Anne was exceptional! Their communication was outstanding, always keeping us updated throughout the process. They arranged numerous viewings. Their market knowledge was invaluable, and they secured a great offer within a very short timeframe. We highly recommend Bear to anyone looking for a professional and reliable estate agent.

We were very disillusioned with estate agents in general when we got around to trying Bear. What a revaluation they were! Rob, George and Sydney were fantastic from start to finish, and did exactly what they promised. They got our property sold, and made it a stress free process. Thanks guys.

Bear made the selling process so straightforward from start to finish. I had a bad experience with the previous agent but had no reason to be worried with Bear.
Communication was excellent throughout and staff were always polite and professional. Special thanks goes to Rob, Ricky and Helen. I would also like to mention and thank Adam who did most of the viewings and always went above and beyond.
I would have no hesitation in recommending them.

Really friendly, but professional team. Sold the property, reasonably quickly. Would recommend.

Bear have been absolutely incredible from start to finish. We had a painfully long house sale that lasted 9 months and have just recently completed. Leigh-Anne could not have been more helpful during this process, doing everything physically possible to get this sale through and even working on her days off to help. She answered the phone every time we called and would never not call us back if we missed each other. Everyone at bear has a great attitude and wants to help. Thank you Joe, Leigh-Anne and everyone at bear for being so amazing!!

Excellent experience! Made our purchase simple and straightforward. Leigh-Anne at Bear estate agent’s Basildon kept us very informed and made sure the sale went through smoothly. Always responded to calls and emails. On completion day EVERY SINGLE MEMBER of the team CELEBRATED with us at the office - they literally cheered us on! Can’t recommend them enough! Pure professionals.

Bear Estate agents ( Hockley branch ) kept us informed and updated thoughout what proved to be a challenging sale. Scott and Zoe lead a great team who have good local knowledge, great interpersonal skills and they genuinely listen to the concerns of their client to achieve a realistic sale for the benefit of all parties.
I thoroughly recommend them, Dave Ashpole