Sean Binding came into our office on Friday and was extremely helpful throughout his visit. He quickly understood the issues we were experiencing, dealt with them efficiently, answered any questions I... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Customer service is incredible. Hats off to Tara from the CS team who really looked after us. Special shout out to Paul the installer, super patient, very polite and did a fabulous job installing... Leggi di più
Just want to thank the customer service team for their help! We had a slight delivery issue with our new coffee machine + were assisted by Farheen, who was so helpful + professional! She was able to r... Leggi di più
Bean machines Hi everyone. From discovering BeanMachines online to discussing my requests with Liam and Scott, everything was made so simple. I now have my coffee machine installed and it works a... Leggi di più
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- beanmachines.co.uk
Ha risposto al 71% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Sean was amazing
Sean was amazing! Did a great job installing the machine and guiding us on how to use the machine.
Really helpful staff tried many coffee…
Really helpful staff tried many coffee companies for repairs and these are the very best there is. Sean is very helpful and professional. They don't rip you off and charge extortionate amounts for call outs. They are a first class service. Would highly recommended
Sean was fantastic during the service…
Sean was fantastic during the service to our machine. He was very approachable with questions and took the time to explain in terms I could understand and follow.
A brilliant company to deal with
I received a quick response to my enquiries and Liam Wright supplied me with all the relevant information. free coffee bean samples to try out. This company knows what businesses need in order to do business with them!
Sean was fantastic
Sean was fantastic, thorough, informative and speedy. Thank Sean.
Sean was an amazing during though out…
Sean was an amazing during though out the service I want to say big thanks for amazing service and our coffee machine works perfect now.
Mark Fraser
Mark Fraser - thankyou for a superb training session - excellent - Robertshaws Farm Shop Skipton
Sean is the best
Sean is the best ! Amazing service and excellent skills
We are using Beanmachines to service…
We are using Beanmachines to service our barista style coffee machine and booking in the service has always been a breeze thanks to lovely Dem! Great response time and very accommodating even to last minute changes.
Friendly and helpful service
Paul arrived when expected and was very helpful/thorough in checking the machines and providing guidance on preventing and dealing with any future issues. Thanks!
Sean serviced our Machine
Sean serviced our Machine
Very polite and helpful
Great tasting beans !
Coffee machine
Sean was very helpful and informative about the problem.
Sean did a great job
Sean did a great job, and helped with a smooth install and uninstall. Excellent work.
Friendly and helpful service
Sean and Katalin are always amazing when coming to service/ repair our coffee machine and giving us their advice on coffees.
We had a fault with our coffee machine…
We had a fault with our coffee machine so your engineer came out. Since then the machine has not stopped leaking? we did not have this leak before the visit? Also our coffee grinder is secured with a bungie rope to keep it in place during transit (mobile coffee trailer). The bungies were removed from grinder and we were not informed of this? Surely whatever was removed should have been put back in place or at the very least we should have been made aware of it? This caused the grinder to smash on the floor in transit which we have had to repair ourselves. I had no idea the grinder was being looked at as we never reported any fault with it and it did not need any attention.

Risposta di Beanmachines
Helpful Engineer
Sean came to service our coffee machine which required replacement of the group-head seals to accommodate new porta-filters. He was extremely helpful and personable, and took time and care to walk us through many tips for using the machine.
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