I’ve been a BC Prawns customer for more than four years, but over the past year, I’ve noticed a decline in service. Deliveries have been late, and I’ve sometimes had to send reminder emails to follo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When I saw that halibut and lingcod were back we put in a big order, it arrived in a styrofoam coffin, nicely frozen. Then Coho came back so we placed another large order that we are currently looking... Leggi di più
L'azienda ha risposto
A problem with the original delivery. Shipped ok a Friday, sat in a warehouse, thawed. We did not accept. I spoke to the Owner, he looked after it and had a new Company ship out in a styrofoam... Leggi di più
Some things are good, some things are great and the fresh sockeye fillets that I had delivered were EXCELLENT!! They were individually vacuum packed and icy cold. I cut them into individual porti... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are a 100% owner-operated, small business based out of Ladner, BC: five of your local fishing families supplying the highest-quality seafood direct to you at the best prices online! You will be guaranteed only wild-caught, sustainable, antibiotic-free and hormone-free seafood that is 100% traceable as it never leaves our sight!
Informazioni di contatto
4785 47 A Ave, V4K 1T2, Delta, Canada
- info@bclivespotprawns.com
- bclivespotprawns.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
No show, no contact, out 200
I ordered 200 dollars worth of fish(website says no refund). Order is now 11 days late and I can't get in contact with anyone. I notified the company when it was 24 hr. Late, also asked for updates with no response. I'm going to need to dispute the charges with my bank...and I hate dealing with the bank.
Always get top-grade seafood from BC…
Always get top-grade seafood from BC Live Pot Prawns!
Delicious Pick Up!
Prawns were as well packaged and as expected. Also, communications were great. Only issue is it's a bit hard to find so make sure you get good directions. Don't just punch it in your Google Maps.
We rodeerde sable fish and it was what…
We ordered sable fish fillets and it was excellent.
This was my 3rd purchase
This was my 3rd purchase. 2 nd time it got delivered to the wrong address then corrected before the fish thawed. This last time I had to call 3 times
As the delivery date changed twice. Fish arrived as promised the last time. I haven’t seen this product yet as it’s at my Daughters house in Calgary. The 2 previous orders were great quality. I will order again. If shipping date is missed I like to be notified. If possible a tracking number would be nice!
Great local company!
They were easily accessible on the phone and kept me up to date on my order. Can’t wait to try more of their great products - the long cod filets so far were fantastic and we ordered a box bundle.
The fish were good
The fish were good, but the order was not delivered on the date was scheduled. After I emailed and phoned them to asked for my order. They sent it to by UPS the following week.
Sorry I have no idea
Sorry I have no idea ? Have not received my order yet! It's not due till next Thursday!
A Nice Replacement
Well I ordered ling cod but there was none available so I got a generous portion of sablefish instead. Can’t complain.
Love these guys
Love these guys. This is the 3rd occasion of topping our freezer with best quality fish of all sorts. Delivered to our home with a smile. Vacuum packed and beautifully prepared. Keep up the good work.
The fish is superior and even though…
The fish is superior and even though there was a glitch in the delivery schedule, Darren personally called me and it was all sorted out.
Order of scallops never delivered
Edited: Darin helped me out here and fixed the situation. thanks Darin. Hope the order delivery system works better in the future.
Original review:
Order of scallops never delivered. Twice. Hopefully I’ll get a refund or something. Love the salmon though and that is usually good delivery. I actually got my salmon order. Dude is good guy but sometimes logistics is annoying / operations can be improved re: delivery and ensuring orders are delivered and not missed
Excellent quality and very good…
Excellent quality and very good customer service. Have been a satisfied customer for many years
Delicious….might get some more
Spot prawns were great and a perfect…
Spot prawns were great and a perfect off season treat Picking them up from the 1st ave. refrigerator was a real convenience for us in West Vancouver.
Would not recommend
Would not recommend. After order placed, I showed up on my pickup date at the courier and nothing was there (1.5 hour drive round trip). When I called to find out what happened, the person who answered started swearing and cursing saying he forgot, alarmingly un-professional language / manners. He did say he would send throw in some free fish, but none ever showed up with order which was 2 weeks late. Also one of the 10 lb bags weighed a little light. I tried calling, and went to voice mail, then immediately got a text saying "call you back" no call ever came back. I get the idea that this might be a one man show out of someone's garage by the sounds of it. Not professional in any way
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








