Même si tout mes articles commandés n'étaient pas disponibles, ceux-ci l'ont été rapidement. La livraison c'est effectuée rapidement dès que tous mes items sont revenus disponibles en magasin.( envir... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great selection of high quality spice mixes. Only place I know locally to get meat church products. One of the seals were broke out of the 10 I ordered but that happens some times during shipping.... Leggi di più
A trustworthy company that will send you exactly what you need ,we were very happy with our purchase for our Freestyle Napoleon bbq parts. Also, with our purchase order, they were kind enough to incl... Leggi di più
L'azienda ha risposto
Price was reasonable compared to other sites when sourcing my BBQ parts. Parts arrived relatively quick and as per promised at time of purchase. Packaged well, no complaints across the board.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Capital BBQ (BBQing.com)
Scritti dall'azienda
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Scritti dall'azienda
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Informazioni di contatto
12 Grenfell Crescent, K2G 0G2, Nepean, Canada
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
Free Shipping on $999+ Orders
4,6
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are happy you enjoyed the service that we provided and that you got the products that you were looking for. Happy Grilling!
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review as well as the kind words. We appreciate you supporting our local family business very much. Happy Grilling
Risposta di Capital BBQ (BBQing.com)
Merci beaucoup d'avoir pris le temps de nous laisser un avis. Nous sommes sincèrement désolés pour le retard de votre commande. Il arrive que des retards surviennent en attendant de recevoir les articles du fabricant. Nous vous remercions sincèrement de votre patience et de votre soutien continu.
Fast online order delivery
Fast online order delivery. Good selection of BBQ parts in stock.
29 luglio 2025
Risposta di Capital BBQ (BBQing.com)
"Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are thrilled to hear that you were happy with both our service and stock availability."
S est bien le service continuer comme ca
29 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Merci beaucoup d'avoir pris le temps de nous laisser un avis ! Bonnes grillades !
Right product, right Price
Right genuine product, good Price, product avalability, excellent Deli very. Perfect for me!
5 agosto 2025
Risposta di Capital BBQ (BBQing.com)
"Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and are thrilled to hear that you were happy with both our service and stock availability."
Risposta di Capital BBQ (BBQing.com)
"Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed the service you received. Happy grilling!"
Easy_peasy
31 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you enjoyed your experience with us.
Correct identification of the part needed
BBQing provided rapid guidance to the parts needed to repair my BBQ. The order and delivery were flawless.
29 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear your happy with your experience with us and that everything was flawless. Happy Grilling
Great effort to speed the delivery
Great effort to speed the delivery. Much appreciated.
29 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you got your order quick. We appreciate you supporting our local family business very much. Happy Grilling
Product as advertised
Product as advertised. Quick delivery. Supplier shows genuine interest in customer’s satisfaction.
29 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We truly appreciate your support of our local family business and are thrilled to hear you enjoyed your experience with us. Happy grilling!
Excellent service!!!!
22 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Wow Thank you so much for taking the time to leave us a review. We are thrilled you enjoyed your experience with us. Happy Grilling
It works very well
21 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for leaving us a review.
We appreciate you supporting our local family business so much.
Happy Grilling!
The parts we purchased to convert from…
The parts we purchased to convert from propane to gas did not work
28 luglio 2025
Risposta di Capital BBQ (BBQing.com)
It was such a pleasure speaking with you yesterday, Stacy. I’m really glad we were able to find a resolution for you.
As mentioned, if you ever need anything, please don’t hesitate to reach out — we’re always happy to help!
Service was friendly
Service was friendly. However when I ordered my BBQ your website said it was in stock but as soon as my order was processed, I received an email saying it had to be back ordered for at least a month. And then after a few weeks, the back order time was extended.
28 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We’re thrilled to hear you experienced friendly service — that means a lot to us. We’re truly sorry for the delay with your order. Unfortunately, we are sometimes at the mercy of the manufacturer, and delays can be out of our control. We really appreciate your patience and understanding.
Traitement de la commande et livraison…
Traitement de la commande et livraison vraiment vite !
👍👍👍👍 je recommande !
25 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Merci beaucoup d'avoir pris le temps de nous laisser un avis. Nous apprécions votre soutien à notre entreprise familiale locale. Bonnes grillades !
Easy to place order
Easy to place order, shipped quickly and arrived intact. Great service!
25 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We’re absolutely thrilled to hear that you had a great experience all around — that’s exactly what we strive for. Your support means so much to our local family business.
Happy Grilling! 🔥🍖
Bought new BBQ online
I ordered my new Napoleon BBQ online from BBQing.com after chatting with their customer service team a few times. They were super helpful and knew their stuff! I’m really happy with the whole experience.
22 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are so thrilled to hear about your experience with us. We appreciate you supporting our local family business. Happy Grilling!
Third purchase from here in the last…
Third purchase from here in the last year
Awesome service etc
Thanks
23 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Wow! Thank you so much for your continued support, Dave.
We appreciate you more than you know. Happy grilling! 🔥🍔
I waited a long time for the order...
I waited a long time for the order.... then it was the wrong size (my fault I realize - but the site could have had better pictures eg the picture of the BBq it fits...travelQ without the side tables), then I had to pay half the value of the item in postage to return it (being from montreal was a big disadvantage here). The customer service was good to send me a return label by email. I am trying to buy Canadian, but this backfired in this case. So I did not buy another one from you as I would have had to pay the shipping again... so I just went to Canadian tire and picked it up the bbq cover I needed in person.
23 luglio 2025
Risposta di Capital BBQ (BBQing.com)
Thank you so much for taking the time to chat with me today, Jodi.
I truly appreciate you sharing your thoughts and feedback—it means a lot and helps us continue to grow and improve. Conversations like ours are incredibly valuable, and I’m so grateful for your honesty and time.
As I mentioned, if there’s ever anything you need or if any questions come up, please don’t hesitate to reach out.
Thanks again
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.