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258
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

i been bb mortgages customer for sometime.the staff is very polite and professional. they give genuine advice and make things simpler.i definitely recommend them.Dean is a gem of a person.

L'azienda ha risposto

Valutata 5 stelle su 5

Dean was fantastic to deal with from the first email to the final sign-off of our mortgage. He took the stress out of the whole process, was timely with his emails and competely clear about what was h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very professional, friendly, patient and extremely supportive team. I mainly dealt with Alex and Eleanor who couldn’t do enough to make sure you got the best mortgage, that met your needs in ever... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I cannot recommend Dean and his team at B&B Mortgages enough! They took the hassle out of my remortgage, guiding me through every option with patience and professionalism. Dean is incredibly personabl... Leggi di più

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Scritti dall'azienda

BB Mortgages is a trusted, Newark-based mortgage advisory firm dedicated to helping our clients make confident and informed financial decisions. As a local and fully independent team, we pride ourselves on offering impartial, expert advice tailored to every client’s unique circumstances. Whether you’re a first-time buyer, a homeowner looking to remortgage, or an investor exploring buy-to-let opportunities, we’re here to guide you every step of the way. The mortgage world can be overwhelming - full of jargon, complex rules, and endless product choices. That’s where we come in. Our job is to take away the confusion, do the hard work behind the scenes, and find the right solution that truly fits your needs. We have access to the entire mortgage market, ensuring that the advice you receive is completely unbiased and focused solely on what’s best for you. At BB Mortgages, we believe great customer service means honesty, transparency, and care. We’ll never recommend a product that isn’t right for you, and we’ll always take the time to explain every detail clearly. Beyond mortgages, we’ve built strong connections with trusted specialists in pensions, wills, investments, trusts, and conveyancing - meaning one call to BB Mortgages can help you tick off several important tasks in one go. Local expertise, genuine advice, and real peace of mind - that’s the BB Mortgages promise.


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5,0

Eccellente

TrustScore 5 su 5

258 recensioni

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5,0

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(258)

35 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great staff

Great staff! When we purchased our 1st house BB Mortgages- Alison helped tremendously. She went beyond. I said I would use her again when we purchase our BTL and we certainly did. Very friendly, helpful, replies quickly. Will definitely use her again :).

8 dicembre 2025
Non scritta su invito
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Risposta di BB Mortgages

Hi Shirly,

Thank you for your wonderful review!

We’re delighted to hear that your experience with Alison and the BB Mortgages team has been so positive. It’s fantastic to know she was able to support you through both your first home purchase and your BTL, and that her friendly and responsive approach made the process easier for you.

We truly appreciate your continued trust and look forward to helping you again in the future.

If you ever need anything, we’re always here to help!

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Excellent

Excellent! Very patient and thorough. Would highly recommend! Thanks Dean!

8 dicembre 2025
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Risposta di BB Mortgages

Hi Henrietta,

Thank you for your 5* review! It really is great to hear you had a pleasant experience with us and we appreciate your recommendation.

If you ever need any help in the future, we would be more than happy to support you.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

My experience with BB Mortgages was…

My experience with BB Mortgages was excellent. Everything was handled very quickly and professionally. Alison Whittaker was a massive help — incredibly professional, supportive, and always ready to guide me through every question I had. She really went the extra mile to make sure I got the best mortgage possible.

I would absolutely use their services again and strongly recommend them to anyone looking for trustworthy and efficient mortgage support.

27 novembre 2025
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Risposta di BB Mortgages

Thank you so much for taking the time to leave this great 5* review.

We're delighted to hear that your experience with BB Mortgages was excellent and that everything was handled quickly and professionally.

Alison will be thrilled to know her support made such a positive difference. She prides herself on going the extra mile, and it’s great to see that reflected in your experience.

We really appreciate your recommendation and are grateful for your trust. If you ever need anything in the future, we’d be more than happy to help again.

Thank you for choosing BB Mortgages!

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Dean is a long trusted colleague and…

Dean is a long trusted colleague and part of our team.
it makes key decisions and management of our portfolio simple to understand and delivered on time .
A real profesional.

3 novembre 2025
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Risposta di BB Mortgages

Hi Stuart,

Thank you for your 5* review! Dean and the team truly value the trust you’ve placed in us, and we’re so glad to know our support helps make managing your portfolio clear and straightforward.

We look forward to continuing to work together for many years to come.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Super responsive, friendly, and genuinely cared about getting the best outcome.

We’ve worked with Dean on both our remortgage and a new mortgage, and he has been absolutely brilliant from start to finish. He takes the time to answer every question with care and consideration, making sure we fully understand the process, next steps, and all the options available to us. His communication is excellent - always quick to respond and incredibly helpful throughout. It’s such a relief to have someone so knowledgeable and trustworthy guiding us through what can otherwise be a stressful process. We couldn’t recommend Dean highly enough! Thank you BB Mortgages!

3 novembre 2025
Non scritta su invito
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Risposta di BB Mortgages

Hi Jessie,

Thank you for taking the time to share your review!

We’re absolutely delighted to hear that Dean was able to help guide you through both your remortgage and new mortgage with such care and expertise.

It’s great to know that he was able to answer all your questions, no matter how small, and help you feel confident and informed every step of the way. We know how stressful the process can be, so it’s wonderful to hear that Dean’s communication and support made such a difference for you.

Thanks again for recommending BB Mortgages - if you ever need anything in the future, we’re always here to help!

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Dean as always was professional and…

Dean as always was professional and informative with his advice. A true credit to himself and BB Mortgages.

17 ottobre 2025
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Risposta di BB Mortgages

Thanks for the great review! Really glad to hear Dean looked after you and gave some helpful advice - he’ll be delighted to read this. We really appreciate you taking the time to share your experience and for choosing BB Mortgages!

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Great advice and service

Great advice and service again from James and the team at BB Mortgages.

20 ottobre 2025
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Risposta di BB Mortgages

Thank you so much for your review. We really appreciate your continued trust and look forward to helping you with any future needs.

Great to hear once again James and the team, met your expectations!

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

I have just completed two remortgages…

I have just completed two remortgages with BB mortgages and cannot speak of them more highly. Alison and Chloe we a pleasure to work with, professional and friendly with a real skill for this industry that many others seem to lack. Even when unforeseen land registry problems and Power of Attourney issues arose they dealt with it with the utmost skill. I highly recommend them.

17 ottobre 2025
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Risposta di BB Mortgages

Hi Hannah,

Thank you so much for your review! We’re really happy to hear that Alison and Chloe made the remortgage process a positive experience for you. We truly appreciate your recommendation and your trust in us.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Thank you so much alex!

Thank you so much alex!
We found bb mortgages on Google after being declined by several other brokers due to a mix of personal circumstances — bad credit, self-employed, and me being on maternity leave. At that point, i genuinely thought getting a mortgage would be impossible and to complex for us, and we started to lose hope with our SO journey and the house we had reserved prior.
Until we came across alex, from the very first conversation, Alex made the case feel heard, reassured us through every step, and supported us. He took the time to fully understand the case and worked his absolute hardest to find a lender and solutions to the multiple problems and issues which kept arising, such as when our first mortgage application was unexpectedly declined due to an ‘environmental factor’.
Throughout the entire process, Alex went above and beyond. kept us updated at every new step of the journey, he explained everything clearly, and was always there to answer our questions — no matter how small. His professionalism, patience, and genuine care for us and our case was second to none.
Thanks to Alex’s dedication, he managed to find & secure our mortgage with another lender and we are finally moving into our first home tomorrow as a family — something we didn’t think would happen because of how rocky our journey was🤣 the amount of times we thought we would have lost the house we reserved! We’re beyond grateful for everything he’s done for us even taking on the jobs which he didn’t have to do!
We will forever be thankful for his support , he has been truly amazing. Thank you so much alex!! A big thank you also to the admin team (Chloe and Carla) who chased these lenders when we was continuously waiting for answers, it’s been a long few months but we are finally there! We are both over the moon! Thank you BB MORTGAGES🥰

13 ottobre 2025
Non scritta su invito
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Risposta di BB Mortgages

Hi Yakira,

Wow — what an incredible review! Thank you so much for taking the time to share your experience with Alex and the team. We’re absolutely delighted to hear that we could help make your dream of owning your first home a reality, especially after such a challenging journey.

Alex, Chloe, and Carla will be over the moon to read your kind words. We know how stressful the mortgage process can be, particularly with complex circumstances, so it’s fantastic to know you felt supported, reassured, and cared for every step of the way.

We’re so happy everything came together and that you’re now moving into your new home - huge congratulations to you!

Wishing you all the best in this exciting new chapter.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Absolutely professional service

Absolutely professional service, no jargon and made the process of changing my mortgage easy in what was such a challenging time with the interest rate increasing..

30 giugno 2025
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Risposta di BB Mortgages

Thank you for your review Jay! We’re delighted to hear that you found the process smooth and easy, especially during such a challenging time with rising interest rates. Our goal is always to make things as clear and stress-free as possible. We really appreciate you taking the time to share your experience.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Great mortgage brokers

Great mortgage brokers. These guys truly go above and beyond. I cant recommend BB Mortgages highly enough

29 agosto 2025
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Risposta di BB Mortgages

Thank you so much for your review! We’re thrilled to hear that you had such a positive experience with BB Mortgages. We really appreciate your recommendation and look forward to helping you again in the future!

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Alex

Alex, always on point and does everything in a timely fashion

6 ottobre 2025
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Risposta di BB Mortgages

Thank you so much for the kind words! We're lucky to have Alex on the team - it's great to hear that his efficiency and reliability made a positive impact.

If there's ever anything more we can do for you, don't hesitate to reach out.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

Fantastic, 100% recommend

BB mortgages was really helpful for me throughout the whole process. Being a first time buyer I didn’t know what I was doing but they sorted everything and made the whole process super simple for me. I mainly dealt with Alex and he was always professional, made sure I understood what was happening, and would always make sure to answer any questions I had.

15 agosto 2025
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Risposta di BB Mortgages

Thank you so much for your review! We're delighted to hear that your experience with BB Mortgages was such a positive one, especially as a first-time buyer. It means a lot to us that we were able to make the process smooth and stress-free for you.

Making sure you feel informed and confident every step of the way is exactly what we aim for.

Wishing you all the best in your new home, and thank you again for trusting us!

Kind regards
John - BB Mortgages

Valutata 5 stelle su 5

Absolutely amazing

Absolutely amazing! Alison went above and beyond for us. I really thought with a a credit rating like mines I'd have no chance at ever getting my own house, but Alison pulled magic strings and made it happen. Excellent communication from start to finish.

1 agosto 2025
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Risposta di BB Mortgages

Thank you so much for your review! We’re absolutely thrilled to hear about your experience and especially glad that Alison was able to help make homeownership a reality for you.

She truly goes above and beyond, and we’re so proud to have her on the team.

Congratulations on your new home and thank you again for trusting us to support you on such an important journey.

Kind regards,
John - BB Mortgages

Valutata 5 stelle su 5

5* service

Alex was absolutely wonderful with our remortgage and was a pleasure to deal with. He was responsive when I had queries and incredibly supportive and had all the answers I needed. Chloe was also quick to respond and very helpful. I cannot recommend Alex, Chloe and BB Mortgages enough, brilliant service. 5*- we will be back in the future. Thank you!

3 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional service!

The service provided by Alison at BB Mortgages is exceptional! I had forgotten when my mortgage was due to be renegotiated but Alison knew to the date, even after a five year gap, and got in touch way ahead of time to find me the best deal. She is thoroughly professional, knowledgeable and very friendly! I couldn't recommend Alison and BB Mortgages more highly!

20 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Very professional

Very professional, friendly, patient and extremely supportive team.
I mainly dealt with Alex and Eleanor who couldn’t do enough to make sure you got the best mortgage, that met your needs in every way.
My experience with moving home has been very stressful, yet Alex at BB mortgages always stepped up to support where he could.

I would highly recommend BB mortgages as they made the mortgage process and life cover part so stress free.

6 febbraio 2024
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Risposta di BB Mortgages

Thank you Kelly for your lovely feedback. It's been a pleasure to work with you in arranging your mortgage and life cover.

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