My fiancée was absolutely in awe when she received her ring. It was stunning! The rose gold and the pink morganite combination was breathtaking. Thank you for making this moment one to remember foreve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Just received the rings on time. Perfect fit. Perfect craftsmanship. Very high-quality pieces of jewelry. Would definitely order again. I was especially impressed by the Moissanite stone which has eve... Leggi di più
Overall a good experience. We received the ring set we wanted at a good price. Communication with BBBGem was good through the ordering processes. The biggest concern we had ordering for the first t... Leggi di più
Excellent experience and wonderful perfectly sized 14k rose gold morganite ring. I purchased this ring for my wife as an upgrade from her previous ring and she loves it. I was even able to set up a pa... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Handmade Custom jewelry,Morganite,Moissanite, Aquamarine,Amethyst,Emerald,Sapphire,Topaz,Citrine,Tourmaline,Garnet,Ruby,Peridot,Tanzanite,Tsavorite.
Informazioni di contatto
Stati Uniti
- bbbgem.com
Le persone hanno visualizzato anche
A beautiful ring that matched or…
A beautiful ring that matched or exceeded all expectations including price. It was uncomfortable waiting for it, but no disappointment at all in the end.
9 aprile 2022
Great response time via email
Great response time via email, product completed in a timely manner and it's beautiful
8 aprile 2022
Great engagement ring
Great engagement ring! exactly what i was hoping for.
5 aprile 2022
Non scritta su invito
Quality Is Stunning
Customer service and quality were amazing, had a little trouble with shipping but that has since been resolved
23 marzo 2022
Everything but the shipping
The quality was excellent, service was great but the customer service broke down as soon as I got the tracking number. I waited for 2 weeks with the tracking status not changing, before I contacted bbbgem to get an update from shipping, they said that the shipping company was experiencing covid 19 issues ar customs and it would be resolved in for 4 days. 4 days go by and the status doesnt change so I reach out to DHL , they said they never recieved the package, so I reached out to bbb gem and explained what happend, 15 mins later I checked the status of the tracking number, it was finally recieved by DHL, I got it the next day. I didnt appreciate waiting so long on something that wasnt even shipped yet
19 marzo 2022
Non scritta su invito
The item was exactly as described...
The item was exactly as shown in the pictures, and was definitely worth the wait. The sparkle is amazing and the fit is perfect! I had a bad experience prior to this online jewelry purchase, so I was nervous about how this would turn out. But they did not disappoint, and I will definitely buy from them again in the future. Thank you for my spectacular ring!
17 marzo 2022
Engagement ring
Very easy to work with and the quality is absolutely amazing. The pictures don't do the final product justice.
16 marzo 2022
Ring is excellent
Ring is excellent. Looks just like the pictures. Craftsmanship is superb.
4 marzo 2022
I was happy with my experience
I was happy with my experience. The only reason I’m not giving a 5 star review is because by paying for the faster shipping option I was hoping to have an estimated eta or step by step confirmation as the ring was processed and built.
Thanks you for making the perfect ring for my future wife!
1 marzo 2022
great service
great service. easy communication for special order. Fast response to any questions and proper information given back. second time buying and would recommend
24 febbraio 2022
Never delivered item purchased we filed…
Never delivered item purchased we filed a complaint with the pa state attorney general's office
9 febbraio 2022
Risposta di Bbbgem
Dear William Flynn:
Hello, firstly I am so sorry that you can not get the ring on time and I am sorry for bringing you an unhappy shipping experience.
But after you told me you want to cancel your order and get a full refund, I have agreed with your request and I have already given a full refund to you on 2/11 to your own Paypal account. But you said you did not get the refund, so I double-check my Paypal account transfer record and I ensure that I have refunded you on 2/11 I also showed you a screenshot of the refund record to your Paypal account too. But you still said you did not get the refund and you also do not have a Paypal account too. I wonder if you do not have a Paypal account, how can you pay your order on 1/12 with a Paypal account which is named with your own name.
I have managed my own shop for many years and I never cheat my customers, I hope you can double-check your own Paypal account again, if you find the refund, I hope you can update this review.
Best Regards
The ring is beautiful and came within 2…
The ring is beautiful and came within 2 weeks. We were told it was going to be another two weeks for production and the ring showed up two days later. In perfect time for my fiancés birthday and Proposal. My fiancé loves her bridal set. Our only complaint is within two days of regularly wearing her engagement ring there is dirt under her opal. When asking how this could be fixed we were directed to go to a jewelry store. Even with cleaning her ring did not come clean. I would have liked for the brilliance of her engagement ring to last longer than 2 days, or this to have been fixed in some way. However, BBBGEM was very helpful and kept in contact with me through the whole process, I received it in remarkable time, and the ring is beautiful. For that I give them 5 stars.
19 gennaio 2022
The ring looks great and the updates…
The ring looks great and the updates that came along in the process were extremely helpful!
18 gennaio 2022
Only complaint is that I purchased the…
Only complaint is that I purchased the rush order AND express shipping, but the order was not ready in the time frame that was advertised, and the express shipping seemed like it was standard shipping. Do not waste your money on the rush order or express shipping.
7 gennaio 2022
Why sending a survey before any…
Why sending a survey before any services are provided. That makes me worry, I will update after I experience the service.
5 gennaio 2022
Easy site to order from with huge…
Easy site to order from with huge selection. Came in a nice box and was affordable. Took a little longer than expected but it was the holiday season when I ordered.
4 gennaio 2022
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