Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I bought a battery for my 2-year-old phone. I took it to a phone shop to be fitted and the technician explained that I had bought a USED battery, removed from a phone. Perhaps a company to avoid.
I will write to the company with scant optimism.
Just be aware, this is a Chinese company.
They take your money then tell you its not in stock.
Purchased a Karcher equivalent (5INR19/66-1) and for various reasons didn't get around to using it for a few months and when I did it wouldn't charge. I contacted them explaining the situation and offered to accept a 50% refund. I was then offered a replacement if I paid the postage, which I happily accepted. After no response for 2 weeks I chased it up only to be told that they had changed their mind and could not be responsible.
Item did not arrive
They sent me proof of delivery which was a house door (we are a school) alongside a map showing delivery was nowhere near the school.
Their response 'Then you can ask there where is your parcel'
Disgraceful customer service
No refund and no item received
Defective batteries
I replaced the battery in my Dell G7 and my initial test was to see if it would last a few minutes on battery power as the previous battery was dead. It did so and I thought great.
My laptop spends most of it's life on mains power - so roll on a year and I accidentally pull out the power cord and the laptop switches off immediately - battery is dead.
I tried to resolve the issue (as under UK law warranty starts when an item is delivered) and I was right on the 12 month mark. They didn't want to know and simply stated I ordered it on a set date - not taking into account it was not despatched until two weeks after I ordered it and then a further 2 weeks or so for delivery.
I am disappointed in this company and I would urge any person who wants to buy a decent battery to avoid this company as it is clear they sell substandard products and then don't follow up with any meaningful support.
I bought a LI3945T44P4H815174 battery spare for my ZTE MU5001 mobile 5G router. The supplied battery looks the same but only charges to max 65% and lasts under 1-hour. The original charges to 100% and lasts 3-4 hours.
Despite offers to replace the defective battery I just get the same robotic message promising a “good solution”. Since this has been going on since June and five emails later, it’s time to express my disappointment in the supplier and their substandard product.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
