Bathwicktyres Recensioni 

Yesterday I required two new front tyres on my car and dropped it off at the tyre garage in Brislington, Bristol that I've been using consistently for the last 15 years. This time it was not good. I was told that the earliest I could be fitted in was 5hrs later which was not going to work for me. The customer service that had kept me coming back year after year was not there and I left the premises very disappointed. I decided to go round the corner and give Bathwick Tyres (Pro Tyre) a go as I needed tyres replaced quickly due to working as a Driving Instructor and getting back on the road as quickly as possible. From the outset my experience couldn't have been more different. Manager Dave got me into a bay straight away despite me coming off the street and not having an internet booking. He also showed me the tyre options available to fit my wheels as I wanted Kerb Protectors to protect my alloy wheels from getting scratched. His knowledge was comprehensive around grip and longevity and I was able to choose easily which brand I wanted. Assistant Manager Adam had my tyres off straight away and Technician Josh quickly attended to a puncture I'd also needed repairing in another tyre. Despite other cars they were working on they all rallied to the urgency at which I needed the work carried out and were polite and friendly throughout despite a full schedule of work for the day. Within an hour of pulling into Bathwick Tyres, Brislington I was back on the road with two new tyres a fixed puncture and reflecting on the huge contrast in customer service received between the two companies. Suffice to say I will no longer be going back the company I used to use so faithfully for so many years but will instead return to Dave and the team at Bathwick in the future. Thanks guys for all your help - you rock!

West Moors bathwick tyres fabulous service!. Had a bad mot but James (normally Christchurch) took the time and showed and explained everything great customer service. And the other guy on loan from Ferndown was great to. Sorry didn't get your name.

Brilliant service! I took my car to Bathwick Tyres at Midsomer Norton to have the wheels aligned. The job was done quickly and efficiently, thanks to Andy and his team

I visited the Westcott Place branch in Swindon. Tyre swiftly changed and two lovely ladies in reception who were really cheerful and friendly made the cost bearable! Thanks.

It's my local tyre shop. Arrived there at 8:30 this morning with the wheel from my wife's car - she'd hit a kerb avoiding a MAMIL last night, and the car was parked in an awkward position - Mercedes don't supply a spare wheel or jack it turns out. Explained this to the person at the desk, and within 20 minutes it had a new tyre and more importantly, the wife is happy. Can't fault the friendliness and service of the staff at Tetbury.

Recently had an MOT in Devizes they failed my car with a long list of concerns, couldn't do the repairs as part not available so was told to find someone that could and bring it back for retest. Found local independent garage that could take a look and quote they classed the list as extremely picky and could only find one fault to fail my mot on .... Wiper blades not the £2000 worth of repairs that they noted.

Car now has a new MOT and will be using my independent garage in future, I'm very grateful that the parts weren't available as unnecessary repairs would have been done and I would have been substantially out of pocket! Warning stay away do not trust them to do an honest job.

I went in for 2 rear tyres for the back but wanted the front tyres switched to the back and the newer ones on the front. Was then told they couldn't remove the locking wheel nuts so had to go on the back which was fair enough. After leaving the garage I noticed a knock that wasn't there previously. Took the car back in to be told that one of my wheels that they had put a new tyre on had developed a crack mere seconds after the new tyre was installed and that was the source of the noise. Drove away again with the spare tyre on and the knock was still present so took the car to my usual garage. So after being given 2 clear attempts to do their job properly and a chance to rectify their mistake after I told them about the knock. I recieved a phone call shortly after dropping the car off to be told never to take my car to bathwick tyres again as all the wheel nuts on all the wheels were only finger tight and the knock I was hearing was the wheel rocking sideways on the hub. On 2 separate occasions I was allowed to leave with my wheels barely hanging on. My usual garage also inspected my cracked wheel and informed me that the crack didn't appear to be from an impact but more likely a stress crack from the wheel rocking on the hub. So they either installed a new tyre on a very badly damaged wheel that would've been extremely difficult to miss or the wheel was damaged during the tyre change and they didn't want to accept responsibility so sent me on my way knowing the car was in a dangerous and unroadworthy state allowing me to take my 2 children, my wife and a friends child in the car for which the consequences couldve been dire! £2k for a new alloy, another £1k on new wheel studs and labour. Less than 2 months after this my 6 month old brake discs had warped and one of my new tyres had developed a bulge in the sidewall. Another £2k bill! After contacting their "customer care" team i was offered a refund for the tyre change but no attempt to rectify any additional costs incurred due to negligence on the garages part. Currently going through ombudsman before I file a civil case against pro tyre! After some looking on forums it seems I'm not the only one to recieve such service! AVOID AT ALL COSTS!!!

Great experience at Bathwick Tyres Taunton.
Have previously used them for replacement premium tyres and always found them competitive on price and competent on service.
Fitting tyres is by its nature both dirty and physical and in most instances people are working under pressure in not the best environments. So I try to be understanding and patient if there are delays which are not always caused by the guys on site e.g external deliveries or staff shortages on a given day.
I had a problem with a new tractor mower tyre where I couldn’t get the bead on one side to fit on the rim so in desperation I called into Bathwick in Taunton around 2pm on 5th July. It was extremely busy, I didn’t know if they would help and my expectations were low.
What a revelation! I should have got the name of the guy who attended reception who looked at the wheel/tyre. Said he wasn’t sure if they could fix it as it was really compressed in transit and said they would try. Within minutes he was back, job done and wouldn’t accept any payment. I was out within minutes and can’t praise them enough. What refreshing service and one certain to bring me back next time I need new tyres.

They actually deserve 0 stars as 1 is too much! They booked me in for an appointment ( Trowbridge branch) for 10.30 am. I get to my appointment on time, and as I arrive someone else that they know arrives too, who has no appointment. And so they give my appointment slot to someone who they know and leave me waiting with a toddler for 45 minutes, so I got up and left! Absolutely Discusting!

Called into Stratton branch today, for a tyre on an Audi A6. Was told it'd be at least 2hrs straight away. Timing was spot on. Guy on the front desk, who's name I didn't get, was friendly, very helpful and up front about costing, types of tyre available, etc. Would recommend and use again.

Bathwick at wescott place in Swindon. Always amazing. Friendly staff, great prices all you ever need

Thanks you Bathwick tyres Devizes. Got me back on the road in prompt fashion.

Bathwick Tyres Weymouth... Great customer service, helpful, knowledgable and just generally nice guys. I had multiple lights keep popping up on the dash board, I took my car over, Andy checked it out and fixed it up for me.
I have been a customer here for the last 3 years and its always the same great service, I honestly wouldn't take my car anywhere else now.

Corporation Road Newport branch
I had an intermittent brake pad alert on my dash.The brakepads all seemed fine at another garage.Howeber Carey from Bathwick Tyres found the problem straight away. The sensor wire had slipped from its holding and was rubbing against the wheel. I was so relieved. Great service nice customer service and so reassuring. Thank you Carey Nect time I need tyres Ill be coming to you

Over a year ago(I think or more) my tyres were getting towards illegal and and the front passenger tyre had a slow puncture, so I decided to get a new set of tyres (after shopping around) at Bathwicktyres in Weymouth. Somewhere between then and now the same tyre developed a gradually worsening slow puncture again. I took it to Bathwick to hopefully identify and remedy the problem which they did, although they pointed out it may only be a temporary fix as the wheel rim was deteriorated. Darren the manager recommended a company who could sort the possible long term problem, and for this excellent service charged me what I considered to be less than peanuts. I absolutely recommend these guys!

Never again. Went to the Bristol Rd branch told them the problem of my car. They said the tracking needed doing so paid for that even though not told how much it was first. Went 2 mins if that down the road and the same problem was there. Took it back and had it booked in for another day due to lack of staff. Was told they couldn't do anything as the time it was booked in wouldn't give them enough time to find anything and it would have to be booked in again in 2 weeks time. Sorry not good enough it was booked in to begin with to get the issue fixed. I was told because I went in to get the tracking done it was fixed. I never asked for tracking to be done, I told them the problem, they just done the tracking. So now I'm £40 down, car still knackered and got to find another garage to fix it. Customer service was diabolical. Worse garage I've been to.

Thank you to James and the team at Bideford for great straightforward service when replacing tyres today. Much better than the previous 3 hours it took at ATS Launceston!

Arrived at the garage in Bristol Brislington after making a booking via Black Circles. The team made a start on the car only to find out the company booked with had not delivered the tyres and couldn’t book me in for another week. So the order was cancelled

The team at Bathwick cut out the middle man found tyres of a similar range and price and were able to get the tyres delivered that same day and fitted in the afternoon. Ideal as I took the day off to get 4 tyres fitted. The team said they would contact as soon as the tyres arrived which they stuck to their word. The team also price match my order and kept great communication throughout.

The whole team were professional making what was a very frustrating start to the day much better.

Will be booking direct in future.

Poor service and lack of communication.
Apart from the price, there's not much else good about using Bathwick Tyres / Protyre.

I ordered 2 tyres online and booked a slot for fitment the following morning. I arrived only to be told the tyres aren't in stock and they don't get their delivery until 2pm. So they said they will ring me when they arrive and I could have them fitted later that day.
So the ordering system allowed a booking for tyres not in stock and before they would arrive and the staff didn't bother to check the booking and contact me beforehand which would have saved me driving all the way over there. I also asked for front wheel alignment to be done and was told this could also be done later.

At 4pm I still hadn't received a call and was passing the garage. I pulled up out front and one of the workers spotted me, went in the reception and rang me to tell me the tyres had arrived. 😄 I said, I'm outside and just saw you when I pulled up. 🙄
He said they were busy now and it might take a while. I was happy to wait, but then he said they wouldn't have time to do the wheel alignment as well so could I come back the following morning.

So I returned first thing the following morning. The tyres were replaced straight away so all good so far. However, I then stood around for another 10 minutes while nothing was happening. I spoke to one of the guys to ask what's going on and was told they can't now do the wheel alignment because my vehicle is too long for their ramp. Why they didn't know this the day before is beyond me and if I hadn't asked someone what's going on, I would probably still be there now waiting for someone to speak to me.
Very poor customer service but good prices.
Not sure I'll be going back when I need the other 2 tyres replacing.