I have renovated my home, but have been badly affected by two rogue builders meaning year long delays installing some of the items ordered. I cannot fault bathroom mountains customer service, over a y... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Goods arrived in a timely manner. The shower door was well packaged for transport, which is always risky when ordering glass items. Delivery was fully tracked and arrived safe. The quality of the... Leggi di più
The staff at Bathroom Mountain were very helpful especially Haider as we thought we had a shelf missing but turned out we had it upside down! They were going to replace the item until we found out it... Leggi di più
Waliya was very helpful and her service was excellent. Friendly manner throughout and guided me with exactly what I needed to order. Although your representative was fantastic it was a real pain t... Leggi di più
Dettagli dell'azienda
Informazioni su Bathroom Mountain
Scritti dall'azienda
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Scritti dall'azienda

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Informazioni di contatto
Harewood Street, , ST6 5DX, Stoke-on-Trent, Regno Unito
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent customer service
I have renovated my home, but have been badly affected by two rogue builders meaning year long delays installing some of the items ordered. I cannot fault bathroom mountains customer service, over a year after ordering my vanity unit, it was installed only to find the drawer did not sit flush. I reached out to bathroom mountain and my concerned was handled by Charlotte, who has arrange to send a new vanity unit out. Can't ask for better service than that, its coming tomorrow! 😊✨️
Muhammad
Muhammad, dealt with the replacementment of a faulty tap, very efficiently. 🙏
Excellent customer service
Today I received excellent support from Minahil who helped me to return the tower rail which I initially ordered and to reorder a different colour.She was efficient and very patient and explained through the process and completed my order very successfully. Excellent customer service.Thank you.
Abdul was super helpful & sorted out an…
Abdul was super helpful & sorted out an issue I had very quickly & efficiently.
Great service from Muqaddis at Bathroom…
Great service from Muqaddis at Bathroom mountain. I accidently ordered the wrong toilet and she helped me to sort that out and initiated a refund. I subsequently ordered the correct toilet from bathroom mountain, which was delivered the very next day! Wonderful service and delivery times!
Great after care service provided by…
Great after care service provided by Alina
Charlotte from Support team has been…
Charlotte from Support team has been very helpful and resolved my issues within a few mins. The experience purchasing from Bathroom Mountain so far has been very smooth.
I had a great experience purchasing my…
I had a great experience purchasing my bathroom radiator. Mujaab was extremely helpful throughout the process, answered all my questions, and made everything easy. He also kindly gave me a £60 discount, which I really appreciated. Excellent customer service and a smooth buying experience. I would definitely recommend buying from here. Thank you, Mujaab!
Haider great person to deal with…
Haider great person to deal with amazing customer skills really helpful
Sajeel helpful as always
Sajeel helpful as always - also very quick to respond
Waliya was very helpful and her service…
Waliya was very helpful and her service was excellent. Friendly manner throughout and guided me with exactly what I needed to order.
Although your representative was fantastic it was a real pain to order. Not simple at all which I would expect in this day. I had to keep waiting for emails, send payment via bacs (so had to set up a new payee in my banking app, and flick back and forth on apps to complete this). Time consuming and annoying to be honest
Thanks MUNEEZA for your great customer…
Thanks MUNEEZA for your great customer service.
Potrebbe usare l'IA per rispondereMostra di più

Risposta di Bathroom Mountain
Minahil was prompt and professional…
Minahil was prompt and professional when helping us change the delivery date to suit our bathroom installer. Thank you very much - we can’t wait to receive our bathroom suite
Excellent customer service
Thank you Muqaddis Manzoor Excellent customer service
Excellent communication when neededd
Excellent communication when required, and despite items not arriving on the original planned date, bathroom mountain offered a refund of the delivery charge immediately.
Minahil and Taimoor were super quick…
Minahil and Taimoor were super quick and helpful in resolving mybissue, much appreciated
Excellent choice
Excellent choice, easy transaction, good choice of delivery dates and delivery lads are very helpful. Second time I've used this supplier and will definitely use again.
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