Every item I chose was good quality, fairly priced and delivered on time. Unfortunately the vanity unit for the hand basin was damaged, although well packaged. No hesitation, no quibble from customer... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We had a very positive experience with Bathroom Mountain. They offer a wide choice of products, very good quality and fair prices. What particularly stood out was their excellent customer service. A... Leggi di più
Ordered from Bathroom Mountain twice now. The first time no issues, very quick delivery everything arrived in perfect condition. Originally we were planning to only change one of the toilets but our p... Leggi di più
Our initial visit resulted in us finding exactly the right tiles from the huge selection available for our project at a very very good price. A subsequent phone call after we ran out of tiles was m... Leggi di più
Dettagli dell'azienda
Informazioni su Bathroom Mountain
Scritti dall'azienda
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Scritti dall'azienda

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Informazioni di contatto
Harewood Street, , ST6 5DX, Stoke-on-Trent, Regno Unito
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
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Very great service
Very great service. I ordered for next day delivery and it came. I was happy with the sink and mirror I ordered and would recommend this website.
Good customer service
I phoned for advice regarding getting a quotation for my bathroom renovation and my call was answered by Abdul who was extremely helpful. He also fixed the prices for me allowing me time to run the items past my installer before ordering them. Good customer service well done Abdul.
Product arrived damaged but thanks to…
Product arrived damaged but thanks to the very helpful and pleasant customer service assistant. Replacement Sending next day all good. Hopefully this one arrives in tact.
I experienced an issue with a damaged…
I experienced an issue with a damaged order, it was dealt with quickly and professionally. Thank you
Fantastic customer service from …
Fantastic customer service from Muqaddis Manzoor. Who sorted out what the delivery company couldn’t . Great company Shame it was let down by the poor delivery service they use . Fingers crossed my delivery actually arrives on the third day of waiting in .
Exceptional Service
Exceptional Service
I have received excellent service from Kelsey at Bathroom Mountain.
Good Quality and Great Customer Service
We had a very positive experience with Bathroom Mountain. They offer a wide choice of products, very good quality and fair prices.
What particularly stood out was their excellent customer service. A special thank you to Sajeel, who was exceptionally helpful, kind and attentive. We had some missing items that were causing an issue with our construction works, and he went out of his way to help us and resolve everything in the best possible way.
Highly recommended, and many thanks again to Sajeel for all his support!
Staff Saba very helpful all done …
Staff Saba very helpful all done quick
Excellent company to deal with nothing…
Excellent company to deal with nothing is too much trouble. Customer service advisor sajell was a marvel to deal with arranging a speedy replacement to an item damaged in transit. Would definitely buy from again 😁
Great experience with Minahil when I…
Great experience with Minahil when I needed to add an extra item to my order. Fast responses and got the problem resolved for me :)
Muqaddis was extremely helpful and…
Muqaddis was extremely helpful and polite!
Had a courier damage my items
Had a courier damage my items. But great service and live chat sorted for next day replacements
Fast delivery excellent quality great…
Fast delivery excellent quality great value for money would definitely recommend this company
Damaged part
Damaged part, the package was left until the plumber was able to fit us in, we had ordered from Bathroom Mountain due to the reviews, the delivery was a mix up which can happen with any order. Come to installation (4 weeks since delivery) I am not able to have one part replaced due to it being damaged as it is outwith the 48 hour checking point, and will need a full replacement, clearly not good for the planet either. I was given the cost for replacing it as £50, with free delivery. I was due to replace my larger bathroom in a few months, unfortunately I will not be using Bathroom Mountain. It took over an hour to be told that the cost would be on me.
Damage after damage
Original Vanity Damaged, replacement order failed despite being told it was all sorted and I would receive email confirmation. When that didn’t arrive, new customer service rep said it was never put through. So they put through a new replacement order…which then arrived damaged worse than the first. I was offered a £40 refund on the first order to keep it (£300 vanity that’s unusable). No thanks.
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