Bathroom Mountain Recensioni 

36.233
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Quick responses and answered all my questions with ease. Sourced an additional item that isn't standard and on their website EDIT: Having had delivery there was an issue with one of the items. 5... Leggi di più

Valutata 5 stelle su 5

I’d like to say how amazing the customer service rep Charlotte was when I found out I had a damaged item. Nothing was too much trouble, she was super helpful and apologetic, these things happen !! Ho... Leggi di più

Valutata 5 stelle su 5

Excellent service. Products arrived in good condition, well packed. The delivery drivers helped check the contents were not damaged and took photos as well apart from the shower door which is flat pac... Leggi di più

Valutata 5 stelle su 5

Great customer service resolving a damage shower handle. With massive thanks to MUQADDIS! I should have also updated my previous dissatisfied review but have not had the chance to do that yet but... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per il bagno

Informazioni su Bathroom Mountain

Scritti dall'azienda

Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.

We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.

Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.

Service

Our dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.

Product

Our extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.

Price

With a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.

Store Locations

We welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.

Scritti dall'azienda

Affordable Luxury:
Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
Customer-First Approach:
We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
Swift UK-Wide Delivery:
We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
Your Opinions Shape Us:
Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

36K recensioni

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4,8

Tutte le recensioni

(36.233)

10.749 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Prompt replacement of damaged item

Although I have already submitted a review , I will repeat what I have said.
Despite being disappointed to receive my order damaged in transit, I was pleased to receive a replacement the following morning, Thanks to Tim from Customer Services. That’s what I call a first class service

17 luglio 2026
Valutata 5 stelle su 5

Very good company to deal with

Very good company to deal with, but after going to their showroom, I couldn't actually purchase to take away which a bit disappointing. The prices are excellent, and Customer Service by Ben at Edge Lane Liverpool was superb. I was able to order what I required and it was delivered on the date we chose.

3 luglio 2026
Valutata 2 stelle su 5

Don't open the box, or no able to return

They are doing quick delivery, quite response. However, it's v difficult to return, they have very straight policy to return product, majorly on the packaging.

As my builder opened the box, the string will be cut off, and the box needs to take off sellotape to open. The box will need more sellotape to hold the string, and to close the box tightly, for the delivery people safety. I have tried to take off the sellotape, the string will go away.

In another word, once your opened the product, the box is opened, they will say it's not on the original packaging way as you used your own sellotape. We really don't like the product... Money is fine, but the product is not a good quality stuffs.

I have emailed them a few times, still not able to get to the returning process. My first bad experience in online shopping in the UK...

31 luglio 2026
Valutata 4 stelle su 5

8/10

There was a mistake with the delivery but it's here now.
The LCD light around the doors is only bright enough for nipping to the loo at night. You couldn't pluck your eyebrows by it as it's not bright enough.
Quite nice looking with the doors open.

3 luglio 2026
Valutata 5 stelle su 5

Excellent products and great staff

Ordered complete bathroom suite in middle of July. Got it delivered in no time.. great products and excellent staff at hand to help answer all my questions. There was a small hitch with one of the deliveries but it was quickly sorted. One of the best thing about BM, they have multiple options to choose from.

16 luglio 2026
Valutata 5 stelle su 5

Great end to end experience, amazing customer services

Bathroom Mountain experience has been v positive! Order delivered promptly with good comms re delivery time slot, good quality items, and when finding I had an issue with the bath and needed to return it, customer services were extremely responsive and helpful with actually two advisors emailing me back within minutes to support the return, delivery pick up date etc. Harmain was specifically v helpful in providing an update and issuing the refund. Not experienced customer services like this! Solid.

31 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

After a few initial problems we finally…

After a few initial problems we finally got there, all products are spot on.
The customer service and communication from Mussab is second to none he is impeccable in everything he has done, cannot thank him enough he is a credit to bathroom mountain…. Again thankyou Mussab for all your help I appreciate you

29 luglio 2026
Non scritta su invito

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