Great customer service resolving a damage shower handle. With massive thanks to MUQADDIS! I should have also updated my previous dissatisfied review but have not had the chance to do that yet but... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I had a problem with my computer and Bathroom Mountain conversing. I emailed late at night, got an early bird response with a resolution from Ruki first thing this morning. Got the items I needed ord... Leggi di più
The seat cover was damaged. I called Bathroom Mountain. A charming polite person called , Minahil Mehmood , answered the phone. Even though it was after 48 hours that I discovered the damage; She... Leggi di più
We had a problem ,with missing radiator, during delivery, Got on the phone to after sales service spoke to a lady called Muqaddis,who apologised for the inconvenience And arranged for a new radia... Leggi di più
Dettagli dell'azienda
Informazioni su Bathroom Mountain
Scritti dall'azienda
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Scritti dall'azienda

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Informazioni di contatto
Harewood Street, , ST6 5DX, Stoke-on-Trent, Regno Unito
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Chiedi ai clienti di scrivere una recensione
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after sales is brilliant
Very good company to use. They are extremely quick to respond and the after sales is brilliant
Excellent customer service
Due to no fault of the company or the product I need ed to quickly reorder parts of my order. I received a rapid and helpful solution, which allowed me to complete the project with minimal delay.
Great service
After an issue with a broken cistern a replacement arrive the next day. I can’t fault the price of the toilet and speed of delivery.
Customer service was excellent from reporting the damage to receiving confirmation of dispatch of replacement.
Thank you Sammi for your handling of this matter.
Fast response and helpful
Very responsive to my request and knowledgable, managed to solve my problem within a day and have got the parts ordered that I need to be arriving the following day with free delivery! Thanks again to Waliya for helping me out :)
An item in my delivery was broken…
An item in my delivery was broken however when I rang customer service they were great. Spoke with Haider and he resolved the issue very quickly and organised for a new item to be delivered. Very efficient and professional!
Definitely recommend Bathroom Mountain
Great service from Bathroom Mountain I am very pleased with my order. Kelsey and Musaab communicated well and made the whole experience efficient and quick. Thank you.
Delivery arrived with one valve missing…
Delivery arrived with one valve missing from the pair of radiator valves. Junaid at customer services sorted this out quickly without fuss. Hopefully the missing valve will arrive shortly
Easy to use and navigate the website
Easy to use and navigate the website. Fast efficient delivery. Good priced products.
Great service
Great service. Product of good quality and great value compared to lots of other products I looked at.
Great customer service resolving a…
Great customer service resolving a damage shower handle. With massive thanks to MUQADDIS!
I should have also updated my previous dissatisfied review but have not had the chance to do that yet but Michelle the Area Manager was wonderful on resolving my problems back then. I will do an update in due course but the way in which Michell has dealt with my problems was great - put the customer first. I am grateful!
Greatly reassured!
Minimal was so knowledgable calm and really pleasant to talk with. I felt reassured and confident that my query was fully addressed and I hope to complete a purchase soon. Thankyou Minihal😊
Although there was a problem with a…
Although there was a problem with a missing item in the delivery, Waliya from the customer support team was able to advise me that this was due to a stock issue and swiftly organised for an alternative item to be sent. Very speedy and easy process
Potrebbe usare l'IA per rispondereMostra di più
Generally happy. It looks great!
The mirror arrived promptly and well packaged. It was relatively easy to attach to the wall. My issues is that when I pull the cord to turn on or change the light settings, it flickers a bit. It didn’t do it when I first got it, but the flickering started soon after. It makes me worry that it won’t last long. I hope I am wrong, as it looks good.

Risposta di Bathroom Mountain
Excellent customer service!
I had a problem with my order, I spoke with Minahil from customer services, who was really helpful and efficient and resolved my problem within the short time we were on the phone. Excellent customer service (and no long queue to speak to someone!) Cannot recommend them highly enough!
Issue with faulty product which Abdul…
Issue with faulty product which Abdul Basit kindly resolved quickly and without any hassle.
Very good customer service!
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