Bathroom Mountain Recensioni 

36.102
TrustScore 5 su 5

4,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Great customer service resolving a damage shower handle. With massive thanks to MUQADDIS! I should have also updated my previous dissatisfied review but have not had the chance to do that yet but... Leggi di più

Valutata 5 stelle su 5

I had a problem with my computer and Bathroom Mountain conversing. I emailed late at night, got an early bird response with a resolution from Ruki first thing this morning. Got the items I needed ord... Leggi di più

Valutata 5 stelle su 5

The seat cover was damaged. I called Bathroom Mountain. A charming polite person called , Minahil Mehmood , answered the phone. Even though it was after 48 hours that I discovered the damage; She... Leggi di più

Valutata 5 stelle su 5

We had a problem ,with missing radiator, during delivery, Got on the phone to after sales service spoke to a lady called Muqaddis,who apologised for the inconvenience And arranged for a new radia... Leggi di più

Dettagli dell'azienda

  1. Negozio di forniture per il bagno

Informazioni su Bathroom Mountain

Scritti dall'azienda

Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.

We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.

Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.

Service

Our dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.

Product

Our extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.

Price

With a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.

Store Locations

We welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.

Scritti dall'azienda

Affordable Luxury:
Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
Customer-First Approach:
We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
Swift UK-Wide Delivery:
We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
Your Opinions Shape Us:
Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

36K recensioni

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4,8

Tutte le recensioni

(36.102)

11.231 recensioni negli ultimi 12 mesi

Scrivi una recensione
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Valutata 5 stelle su 5

Excellent customer service

Due to no fault of the company or the product I need ed to quickly reorder parts of my order. I received a rapid and helpful solution, which allowed me to complete the project with minimal delay.

14 luglio 2026
Valutata 5 stelle su 5

Great service

After an issue with a broken cistern a replacement arrive the next day. I can’t fault the price of the toilet and speed of delivery.
Customer service was excellent from reporting the damage to receiving confirmation of dispatch of replacement.
Thank you Sammi for your handling of this matter.

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fast response and helpful

Very responsive to my request and knowledgable, managed to solve my problem within a day and have got the parts ordered that I need to be arriving the following day with free delivery! Thanks again to Waliya for helping me out :)

28 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

An item in my delivery was broken…

An item in my delivery was broken however when I rang customer service they were great. Spoke with Haider and he resolved the issue very quickly and organised for a new item to be delivered. Very efficient and professional!

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great customer service resolving a…

Great customer service resolving a damage shower handle. With massive thanks to MUQADDIS!

I should have also updated my previous dissatisfied review but have not had the chance to do that yet but Michelle the Area Manager was wonderful on resolving my problems back then. I will do an update in due course but the way in which Michell has dealt with my problems was great - put the customer first. I am grateful!

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Greatly reassured!

Minimal was so knowledgable calm and really pleasant to talk with. I felt reassured and confident that my query was fully addressed and I hope to complete a purchase soon. Thankyou Minihal😊

29 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Although there was a problem with a…

Although there was a problem with a missing item in the delivery, Waliya from the customer support team was able to advise me that this was due to a stock issue and swiftly organised for an alternative item to be sent. Very speedy and easy process

25 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Generally happy. It looks great!

The mirror arrived promptly and well packaged. It was relatively easy to attach to the wall. My issues is that when I pull the cord to turn on or change the light settings, it flickers a bit. It didn’t do it when I first got it, but the flickering started soon after. It makes me worry that it won’t last long. I hope I am wrong, as it looks good.

14 luglio 2026
Logo di Bathroom Mountain

Risposta di Bathroom Mountain

Hi Marie,

We're very sorry to hear that you've experienced this issue with your mirror, especially as it initially worked as expected.

Following our telephone conversation, we have requested some further information so that we can investigate the issue fully and work towards a resolution for you as quickly as possible.

We look forward to receiving the requested details so that we can get this rectified and restore your confidence in both the product and the service we aim to provide.

Best Wishes
The Bathroom Mountain Team

Valutata 5 stelle su 5

Excellent customer service!

I had a problem with my order, I spoke with Minahil from customer services, who was really helpful and efficient and resolved my problem within the short time we were on the phone. Excellent customer service (and no long queue to speak to someone!) Cannot recommend them highly enough!

29 luglio 2026
Non scritta su invito

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