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Valutata 1 stelle su 5

I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristrutturatore di bagni

Informazioni fornite da varie fonti esterne

Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,2

Tutte le recensioni

(261)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good price

Good price, Order it, and it turns up in first class condition.
Perhaps a suggested improvement would be a text message/email to give you an ETA on delivery as soon as the order is processed.
Great otherwise. I'll order again.

23 febbraio 2021
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Risposta di Bathquest

Dear Simon,

Thanks for leaving your feedback with us, suggestion has been noted. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Delivery was on time & a perfect…

Delivery was on time & a perfect Service. The HE Water Softener is a great product, however after only a few weeks the digital screen started to play up and is now only showing 2 quarters of the screen.

22 febbraio 2021
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Risposta di Bathquest

Dear Garry,

Thanks for leaving your feedback with us. If you contact Monarch directly they may be able to advise on this. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Great company customer service was…

Great company customer service was excellent kept well informed of delivery of our bath would highly recommend
B S Hassall

19 febbraio 2021
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Risposta di Bathquest

Dear Boyd,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Monarch MIdi HW Water Softener

Replacement for an old Monarch water softener so fitting should be easy.

Swift delivery and excellent customer service - Thank you

18 febbraio 2021
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Risposta di Bathquest

Dear Andy,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Monarch domestic water softener.

Excellent pre-sales advice from Monarch - which reinforced my own independent research. As a direct result of this advice, together with pre-order discussion with Bathquest, I decided to retire my ancient ‘Prismertec/Aquadial water softener and purchased a Monarch ‘mini HE’ water softener (installation space being an issue) via Bathquest. Online ordering process was straightforward and delivery was within a week of order.

16 febbraio 2021
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Risposta di Bathquest

Dear P. Viney,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 4 stelle su 5

Delivered on time and quickly

Delivered on time and quickly. It was a replacement for and old Monarch water softner so fitting was easy. Small free bag of salt not really something to make me overwhelmed with the product purchased.

12 febbraio 2021
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Risposta di Bathquest

Dear Maurice,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Excellent service

Quick delivery good communication and excellent customer service thank you

11 febbraio 2021
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Risposta di Bathquest

Dear Denise,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Excellent service

Excellent service, price and delivery. Thank you

9 febbraio 2021
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Risposta di Bathquest

Dear Roy,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Fast delivery

9 febbraio 2021
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Risposta di Bathquest

Dear Gemma,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Monarch MideE water softener

This was the best deal on the internet and did not charge anything extra for the maxflow flexi pipes that most other retailers wanted to charge for.
The unit arrived a few days later by DPD couriers and I was kept updated from DPD by text messages for the delivery time.
Its not installed yet but all the parts were in the package.
There is no reason not to use this company again.

7 febbraio 2021
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Risposta di Bathquest

Dear Rich,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

A first class supplier.

A first class supplier.
Very helpful customer service both by phone and email. A pleassure to deal with such a decent firm.

6 febbraio 2021
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Risposta di Bathquest

Dear Kenneth,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Easy to order

Easy to order, delivered next day. Although salt supplied for commissioning it took a while to find out how much salt I should initially buy. Monarch recommended 2x25kg to start and monitor useage. My Plumber fitted the softener in half a day and so far I'm very pleased with price and product.
Time will tell how effective it will be.
Thank you Bathquest

4 febbraio 2021
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Risposta di Bathquest

Dear Tiny Church,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Bought a water softener

Bought a water softener. Good price, fast service, quick delivery of goods in perfect condition. Would use again without hesitation.

3 febbraio 2021
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Risposta di Bathquest

Dear Oldie,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Good all round

Easy to order, good price and fast delivery. Will use again.

2 febbraio 2021
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Risposta di Bathquest

Dear Cari,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Great

I was referred to Bathquest by the original product manufacturer. The website was really easy to use, choose the product variations I needed and delivery was really quick.

26 gennaio 2021
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Risposta di Bathquest

Dear John,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Excellent customer service

Item ordered online, easy process. Questions asked prior to and after ordering were dealt with promptly. Excellent customer service....would use again.
Thank you.

23 gennaio 2021
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Risposta di Bathquest

Dear DM,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Great price

Great price, service and delivery. Thank you

22 gennaio 2021
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Risposta di Bathquest

Dear Kim,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

A great knowledgable team!

A great knowledgable team to help with me with my purchase of a water softener. I was able to make sure I had the most suitable softener for my location and family size AND it was delivered the next day without extra charges!

21 gennaio 2021
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Risposta di Bathquest

Dear Mrs A Bottrill,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

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