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Valutata 1 stelle su 5

I ordered a water softener which was meant to be delivered on 27th November. The delivery company failed to deliver. Bathquest says they are not responsible once the item is dispatched to the delivery... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lovely bathroom cabinet looks almost flush to the wall but has plenty of space inside. Nice lighting effect which can be adjusted warm to cool. Heated internal mirror pads means the mirror doesn’t st... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Shopped around for best price for the water softener, Monarch HE Midi, Bathquest had it and included free salt. Checkout straightforward and was kept updated with progress of order. Arrived promptly n... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible approach to providing a refund. Purchased a recessed mirror and wasn’t allowed to get a refund because the box was opened the wrong way. Item was not taken out of the box and not unpacked b... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristrutturatore di bagni

Informazioni fornite da varie fonti esterne

Bathquest is an online luxury bathroom retailer. Offering quality products at an affordable price & sales support staff with over 35+ years experience in bathroom retail.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

261 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(261)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Prompt delivery of the bath

Prompt delivery of the bath, not been opened yet waiting for the plumber hence why not 5 stars. Friendly, helpful staff on the phone. I would recommend.

2 aprile 2021
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Risposta di Bathquest

Dear Sykes,

Thanks for leaving your review with us. We'd love to know what we could have done better or more of our end to make your experience 5 stars with us?

We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5
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Risposta di Bathquest

Dear A Freeman,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

That was quick and excellent service

That was quick and excellent service. Thank you!

30 marzo 2021
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Risposta di Bathquest

Dear Igor,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Great service

We ordered a Monarch HE water softener from Bathquest and we can’t fault the service as it was delivered very quickly. We have now had it installed and so far so good.

29 marzo 2021
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Risposta di Bathquest

Dear Mrs Helen Bonner,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 4 stelle su 5

Water softener order

The service was very good. Only thing preventing full marks was that the item came without fitting instructions or operating instructions

24 marzo 2021
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Risposta di Bathquest

Dear Alison,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Good Retailer

Easy to use website, reasonable postage time (in a couple of days) and product in good condition.

23 marzo 2021
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Risposta di Bathquest

Dear R D,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 4 stelle su 5

Water Softener delivery was poor

Water Softener delivery was poor, Delivery day a Friday and time slot confirmed by logistics company but did not arrive despite calls to progress, Received further notification of delivery over weekend for Monday. Again time slot missed, but delivery was made. Water Softener not yet fitted so unable to comment other than the 22mm maxi connections are shorter than 15mm flexes so my pipework will need more alterations than I had hoped for. I found Bathquest helpful and the packaging was very good.

18 marzo 2021
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Risposta di Bathquest

Dear Derek,

Thanks for leaving your feedback with us. We apologise on behalf of the third-party delivery company we use that your order arrived a little later than expected. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Great Service

16 marzo 2021
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Risposta di Bathquest

Dear Mr Ragipindi,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Good service

16 marzo 2021
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Risposta di Bathquest

Dear Mark,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Great service

10 marzo 2021
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Risposta di Bathquest

Dear Roger,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Softener arrived promptly within a day…

Softener arrived promptly within a day or so. Well packaged and very helpful courier. Many thanks.

4 marzo 2021
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Risposta di Bathquest

Dear John,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Prompt delivery

Prompt delivery, great

3 marzo 2021
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Risposta di Bathquest

Dear Shaun,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

A1 rad

A1 delivery and item

3 marzo 2021
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Risposta di Bathquest

Dear Mr Ronald,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 5 stelle su 5

Quick response

Although the cabinet I ordered was out of stock (more expected on 13th March) I was notified very quickly and offered the option of a refund or waiting for new stock.

3 marzo 2021
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Risposta di Bathquest

Dear Julia,

Thanks for leaving your feedback with us. We look forward to supplying quality products in the future!

Bathquest Team

Valutata 5 stelle su 5
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Risposta di Bathquest

Dear Claire,

Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future!

Bathquest Team

Valutata 3 stelle su 5

Excellent service

Excellent service
BIG THANKS 👍

26 febbraio 2021
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Risposta di Bathquest

Dear Dimitar,

Thanks for leaving your review with us, do you have any feedback on where we could improve to make that 3/5 into a 5/5 service for you?

We look forward to supplying more quality products in the future!

Bathquest Team

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