Bathing Solutions Recensioni 

1597
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

The package's for the bathroom were delivered early on the 12 Oct. The installer, Simon reference number 217755, arrived after 9am had a look at the job and put down a covering to protect the carpet... Leggi di più

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Valutata 5 stelle su 5

A great company in so many ways. From the salesman to the surveyor the fitter and the electrician all had our best interests in mind and they went the full 100% to ensure we were happy Following with... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

A couple of changes were made by company for initial survey and also for installation dates didn't impact us much as retired. The price £10576 for just a shower (this was with no VAT because of... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

In general very helpful and work completed on time.Standard very good although misunderstanding very easy when we were dealing with both central office and fitter.

L'azienda ha risposto

Dettagli dell'azienda

  1. Ristrutturatore di bagni

Scritti dall'azienda

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

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4,6

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(1597)

192 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Highly recommended

The finished bathroom is lovely and to a very high standard of workmanship.
Mike the fitter was exceptional in his work as well as being professional and informative. I would recommend the company for their excellent service on a day to day basis and recommend Mike very highly. He is a true ambassador for the Company.

28 luglio 2026
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Risposta di Bathing Solutions

Hello Ann,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Thank you again.

Valutata 5 stelle su 5

From th ti,e we first contactd Bathing …

From th ti,e we first contactd Bathing Solution til the job was funished we fournd nothing but helpfulness and professionalism/

Lee was an abslite expert in all his wok and is to be commended for a brilliant job in evry respect.

31 luglio 2026
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Risposta di Bathing Solutions

Hello Brenda,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Cheers.

Valutata 5 stelle su 5

Best man for the job

Right from meeting Joe he put my mind at rest I worried I know it was a big job shower to a full wet room .
I was given the best experience
He cleaned up every day and made sure the site was clear for if I needed to get past.
He was professional start to finish explained everything asked my input where I would prefer the hand rails where they would be more used to you .

Every little thing is beautiful

Thank you Joe you have made me so happy
Where ever you go next they are very lucky to get you. Total professionalism 10/10
Excellent service,has gone above and beyond

Thankyou so much

20 luglio 2026
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Risposta di Bathing Solutions

Hello T,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Best wishes.

Valutata 1 stelle su 5

After 3 weeks I still do not have a…

After 3 weeks I still do not have a working shower and difficulty moving around my home. I am advised that the plumber will not attend for a further 7 days. So unprofessional it takes my breath away! It says alot that the company only seems to respond to positive reviews.

15 luglio 2026
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Risposta di Bathing Solutions

We're sorry to read that you have been disappointed with your experience and understand how frustrating it must be to be without a working shower, particularly when this is affecting your mobility and day-to-day life.

Having reviewed your repair, I can see that we attended your property on 27 July; however, we were unable to gain access as no one was at home. As a result, the remedial appointment had to be rearranged for the week commencing 3 August.

I can also see that you have been in contact with our Customer Services team to help get this matter resolved, and an installer is due to attend on 4 or 5 August to address the outstanding works.

We appreciate your patience while this has been arranged and apologise for the inconvenience caused. We take all feedback seriously and will continue to monitor the progress of your repair to help ensure this is resolved as quickly as possible.

Valutata 5 stelle su 5

Another excellent job from EA Mobility.

Another excellent job from EA Mobility.
Having seen their work previously, I was happy to employ EA Mobility to install a wet room for my father. They were friendly and professional throughout, from initial site visit, to the final fitting of the grab rails.
Credit to Robert for amazing patience in sorting our tricky job and to Adam for incredibly neat and tidy fitting.
I would highly recommend this company.

17 luglio 2026
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Risposta di Bathing Solutions

Greetings Jessie,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Best wishes.

Valutata 5 stelle su 5

Excellent service always reliable used…

Excellent service always reliable used TLB plumbing many times for my bathroom refurbishments

22 luglio 2026
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Risposta di Bathing Solutions

Hello Sarah-jayne,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Thank you again.

Valutata 5 stelle su 5

Great service

Great service, delivered on with no fuss, shower installed as described by a very competent fitter, who made sure I was happy at every stage.

16 luglio 2026
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Risposta di Bathing Solutions

Hey David,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Best wishes.

Valutata 5 stelle su 5

Reference 215730 Bathroom Conversion

Reference 215730 Bathroom Conversion
Excellent and friendly service from the initial surveys by Henry Gourley and Matt Robertson to the contract administrator Anita Kaur and the top notch workmanship of Joe Mcguillan who put the plans into reality in just four days. My dad who is ninety, and who the conversion was all for, is absolutely delighted. Highly recommend.

9 luglio 2026
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Risposta di Bathing Solutions

Hi Gerald,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Best wishes.

Valutata 5 stelle su 5

I’m very pleased with this company

I’m very pleased with this company, I highly recommend using them; they kept me informed, the work was done to a high standard and they didn’t back down from a challenge but sorted it out and kept the cost down.

24 giugno 2026
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Risposta di Bathing Solutions

Hi Kevin,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Valutata 5 stelle su 5

Professional and helpful

Bathing Solutions were very professional from start to finish all told it took 1 week from the initial visit to the conclusion of the shower installation. I was very pleased with the work carried out by Stewart and Lee they kept me informed every step of the way and also worked cleanly making sure everything was tidy each night.

2 luglio 2026
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Risposta di Bathing Solutions

Hey Sandra,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Valutata 5 stelle su 5

Our things are very

Our things are very, very, very high standard. I should’ve paid extra.

30 giugno 2026
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Risposta di Bathing Solutions

Hello Geoff,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Best wishes.

Valutata 5 stelle su 5

Great experience from all

From the moment our fitter turned up he walked us through what he was going to do
Chris was polite and a credit to the company
he always tided up after himself gave good advice about small details and considering he was on his own and fitted a wet room it didn't take him long

Sorry it was a big job Chris but you've made showering so much easy thank you

26 giugno 2026
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Risposta di Bathing Solutions

Hello Yeti,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Cheers.

Valutata 1 stelle su 5

Extremely poor customer service…

The customer service team here are abysmal. Absolutely no interest in assisting with a simple query that I'm really struck with if I can't get a response. I'd hate to think there's any elderly people out there trying and failing to get any help like this so be very cautious with regards to using this company. Please don't respond and suddenly offer to help and look into the matter as you've made it clear you're not interested in assisting once someone has one of your full mobility bathrooms. Quick note to say the technical department were much for accommodating thank goodness. But customer services need some training!
Addition following response from company: I never once wanted to use the warranty and request you to do anything other than answer a simple question about your product which is in my house. I was completely ignored and you didn't even have the decently to respond when I were politely explained I really needed to just ascertain a simple fact to enable me to seek help elsewhere. Try and explain away your shocking behaviour all you want but the 1 star is very deserved.

24 giugno 2026
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Risposta di Bathing Solutions

Thank you for taking the time to leave your feedback.

We are sorry to learn that you were dissatisfied with your experience when contacting our Customer Service team.

To provide some context, you were not the original purchaser of the installation and, due to data protection requirements and the non-transferable nature of our warranty, we were unable to discuss details of the original contract or installation. The installation in question was also completed more than six years ago and therefore falls outside of our warranty period.

Our intention was never to dismiss your enquiry. Rather, we sought to provide the most appropriate guidance available by advising that an independent local tradesperson inspect the issue and provide recommendations, as we were unable to offer warranty support under the circumstances.

We appreciate that this may not have been the outcome you were hoping for, but the advice given was intended to place you in the best-informed position possible while ensuring we complied with our legal obligations regarding customer information.

We are pleased to note your positive comments regarding our Technical Department and will share your feedback internally as part of our ongoing commitment to improving the customer experience.

Kind regards,

Mobility Plus

Valutata 5 stelle su 5

Bathroom

Pleasant fitter (Michael Bridges) he talked through each stage, Prompt each day, came back within a few days to change a few things. Everything went very well.
Daily contact from office (Alan Smith) which was good just to check all was going well.

5 giugno 2026
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Risposta di Bathing Solutions

Hi customer,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Cheers.

Valutata 5 stelle su 5

Kev( our fitter) was superb from start…

Kev( our fitter) was superb from start to finish.He went over and above to make sure that we were happy with everything. He became part of the family during the time he spent with us and we were all very fond of him.His work was professional, his time keeping spot on and we were thrilled to bits with our new bathroom, which is completely safe for my elderly mother. He went out of his way to accommodate us and left the house spotless afterwards. Beth also phoned us every day and kept us in touch every step of the way,ensuring we were happy with everything. Thankyou so much x

26 gennaio 2026
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Risposta di Bathing Solutions

Greetings Penny,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Warm regards.

Valutata 5 stelle su 5

A very good company

We are totally pleased with the work carried out. The planning was meticulous and HQ phoned every day to check on progress.
Joe our installer was a hive of activity, he also kept us up to date.
When he left there was no mess, he also covered our floors where he was working.
All in all, two very pleased customers.
Our works number was 215367 to give authentication to my review.

11 giugno 2026
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Risposta di Bathing Solutions

Hi Adam,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Best wishes.

Valutata 5 stelle su 5

Good choice of company xcellent product and installation

Excellent product and installation. Good company to deal with keeping me well informed about the progress of my contract by a well informed and helpful team who were easy to contact and helpful if any questions arose

6 giugno 2026
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Risposta di Bathing Solutions

Hi Mr&Mrs,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

Valutata 4 stelle su 5

Bathroom transformation

I was pleased with the short time taken between contacting the firm and the job being done, in all less than a month. Matt ,the fitter, worked extremely hard and did a very good job, everything was left clean and tidy and he did all he could to make the experience as painless as possible, especially leaving me the use of the upstairs toilet as long as possible! The only reason I haven't given 5 stars is because, through no fault of anyone, a problem arose on day 2 which meant it was almost a completely wasted day, it was left to Matt to tell me about it, I would have expected a call from Eve In the office and /or Paul, the project manager as a matter of courtesy but heard nothing. Other than that I was very happy with the experience.

4 giugno 2026
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Risposta di Bathing Solutions

Hi Jill,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Cheers.

Valutata 5 stelle su 5

Exceptional bathroom refurb

We had a fantastic experience working with Bathing Solutions. The customer experience was excellent all the way through, from the planning, design and survey stage with Stuart and Laurance, to the installation itself. Any questions or queries we had were answered promptly and in detail. In addition, the Customer Service Department kept in touch each day to make sure we were happy with everything and also to arrange the rubbish collection at the end of the installation.

The installation itself went fantastically. Our installer, Vasile, was brilliant and did an absolutely incredible job completely overhauling our bathroom in such a short space of time (only 3 days!) and to an impeccable standard. The final result is absolutely beautiful and we couldn't be more thrilled to finally have the bathroom we've always wanted.

Thank you Bathing Solutions - we couldn't be happier!

3 giugno 2026
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Risposta di Bathing Solutions

Hey Mrs,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Best wishes.

Valutata 5 stelle su 5

Bathroom refurbishment

The materials supplied were of a high quality and were delivered as specified. The employees of Mobility+ we dealt with: designer, project manager and liaison officer(Eve Garwood) were all very helpful.
The bathroom fitters (father and son)arrived punctually each day at 8am and worked steadily through to 4pm. As a result the work was completed well ahead of schedule. The standard of workmanship was excellent and they were thorough in cleaning up after themselves.

3 giugno 2026
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Risposta di Bathing Solutions

Greetings Neil,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

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