5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Leggi di più
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Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Leggi di più
Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Leggi di più
Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.
Informazioni di contatto
156 Great Charles Street, B3 3HN , Birmingham, Regno Unito
- 0121 368 0033
- info@bascom-cameras.co.uk
- bascom-cameras.co.uk
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I have just purchased 5 cameras from…
I have just purchased 5 cameras from Bascom and I have to say they are good. Had a old analog system that was past its day but served me well, had a brief encounter with Blink, don’t bother!
This system although more costly than most, WORKS . Pictures , sound, play back, zoom all great, and help from the team at Bascom was and is brilliant.
I have only one criticism Bascom, that is you delivery’s, I had two and on both occasions there was a problem with Customs, frustrating to say the least, need to sort it !
But that aside, I would recommend this company.

Risposta di Bascom
All now working
Now I have got the system working (2 of the cameras had internal connectors which should have been connected but weren't) the system is very good
Thanks to Max O and Max P for a great…
Thanks to Max O and Max P for a great service, would definitely recommend
Despite the hassles of Brexit and…
Despite the hassles of Brexit and issues neither of us were aware of we finally received our delivery, we were supported all the way by Bascom who never abandoned us and remained positive despite my frustrations, thank you Guys - and it is a great product!
Chris Cole, Colenet Ltd

Risposta di Bascom
Before I bought 4 cameras I spoke with…
Before I bought 4 cameras I spoke with Max He was very knowledgeable answering all my questions The units when I ordered them were delivered on time, When I installed the system I had several more questions and as I am hard of hearing I sent e mails rather than phone calls. I dealt with Nils and like Max he was also very knowledgeable and each e mail i sent was answered well within the hour. The system is perfect and the cameras very clear and sharp. This company is one of the best I have dealt with for many years and would defiantly recommend them to anyone and I would use them again
David Hayes
prompt reply
I’m still waiting for the item to be…
I’m still waiting for the item to be delivered.
I’ve had a few communication emails but some have been conflicting.
Website is excellent and hope the product will be also, once it arrives. However the pandemic is causing evidently some issues.
Sent an email request for information…
Sent an email request for information about an update. Response was 5 minutes. Excellent customer service.
Best security cameras ever
This company has not only got the best security cameras we have ever had but also their customer service is absolutely fantastic. I cannot recommend this company enough. Nothing is too much trouble.
Overall excellent - very happy
Overall excellent, can't fault the after sales service (tech team) in particular Sebastian- quick to respond to queries, professional and knowledgeable.
I purchased 16 cameras for a building site , Devices are high quality, careful planning with wiring key in that they have their own exclusive ring to make system work efficiently
I would recommend them and plan to purchase more cameras for other sites we provide site security
Very pleased with the advice Max gave…
Very pleased with the advice Max gave me.
Thanks for the help
You were very helpful as i am not in to…
You were very helpful as i am not in to electronics
Ring back request
I left a message on the system Sunday and I was contacted the next day by Max. The information I requested was answered extremely professionally so I understood exactly how the cameras and recording unit worked and the units I would require for my security and confirmation I would be able to install and set up myself.
Needed to amend an order
Needed to amend an order. Processed within minutes.
Excellent service.
Excellent service
Excellent service.
Cameras arrived within a couple of days and the support of Sebastian with my purchase was impeccable.
Very helpful and patient response by…
Very helpful and patient response by Nils to my questions about my system. Not yet fully resolved but I was given confidence in his ability and intention to resolve the problem.
Excellent prompt service
Great prompt service
A very quick response to questions and extremely helpful
Immediate replacement
When engineer couldn't sort problem remotely, immediately sent out replacement recorder which works perfectly. Thanks
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