Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Leggi di più

Valutata 5 stelle su 5

Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Leggi di più

Valutata 5 stelle su 5

Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Leggi di più

Valutata 5 stelle su 5

Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Leggi di più

Dettagli dell'azienda

  1. Fornitore di sistemi di sicurezza

Scritti dall'azienda

Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

145 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(145)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have just purchased 5 cameras from…

I have just purchased 5 cameras from Bascom and I have to say they are good. Had a old analog system that was past its day but served me well, had a brief encounter with Blink, don’t bother!
This system although more costly than most, WORKS . Pictures , sound, play back, zoom all great, and help from the team at Bascom was and is brilliant.
I have only one criticism Bascom, that is you delivery’s, I had two and on both occasions there was a problem with Customs, frustrating to say the least, need to sort it !
But that aside, I would recommend this company.

21 aprile 2021
Non scritta su invito
Logo di Bascom

Risposta di Bascom

Dear Bally,

Thank you for the feedback and sorry to hear about delivery of your system. Like all businesses in post Brexit, we have had to adapt and review our delivery procedures, and feedback like this helps us do so. We have taken a number of steps to improve the delivery of our products and are continuing to work closely with our shipping partners.

Regarding the system you purchased from us, pleased to hear that you are happy with the quality and features of our cameras.

With kind regards,
Jonathan

Valutata 4 stelle su 5

All now working

Now I have got the system working (2 of the cameras had internal connectors which should have been connected but weren't) the system is very good

31 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

Despite the hassles of Brexit and…

Despite the hassles of Brexit and issues neither of us were aware of we finally received our delivery, we were supported all the way by Bascom who never abandoned us and remained positive despite my frustrations, thank you Guys - and it is a great product!
Chris Cole, Colenet Ltd

9 febbraio 2021
Non scritta su invito
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Risposta di Bascom

Dear Mr Cole,

Firstly, we are pleased your order was delivered, and our support didn't go unnoticed. Like all businesses in post Brexit, we have had to adapt and review our delivery procedures, feedback like this helps us do so, thank you. Since Brexit, we have put a number of additional steps in place to improve our delivery service, and we are continuously working together with our shipping partners for ways to improve this even further.

With kind regards,
Jonathan

Valutata 5 stelle su 5

Before I bought 4 cameras I spoke with…

Before I bought 4 cameras I spoke with Max He was very knowledgeable answering all my questions The units when I ordered them were delivered on time, When I installed the system I had several more questions and as I am hard of hearing I sent e mails rather than phone calls. I dealt with Nils and like Max he was also very knowledgeable and each e mail i sent was answered well within the hour. The system is perfect and the cameras very clear and sharp. This company is one of the best I have dealt with for many years and would defiantly recommend them to anyone and I would use them again
David Hayes

8 febbraio 2021
Valutata 3 stelle su 5

I’m still waiting for the item to be…

I’m still waiting for the item to be delivered.

I’ve had a few communication emails but some have been conflicting.

Website is excellent and hope the product will be also, once it arrives. However the pandemic is causing evidently some issues.

29 gennaio 2021
Valutata 5 stelle su 5

Best security cameras ever

This company has not only got the best security cameras we have ever had but also their customer service is absolutely fantastic. I cannot recommend this company enough. Nothing is too much trouble.

18 gennaio 2021
Non scritta su invito
Valutata 4 stelle su 5

Overall excellent - very happy

Overall excellent, can't fault the after sales service (tech team) in particular Sebastian- quick to respond to queries, professional and knowledgeable.

I purchased 16 cameras for a building site , Devices are high quality, careful planning with wiring key in that they have their own exclusive ring to make system work efficiently

I would recommend them and plan to purchase more cameras for other sites we provide site security

14 gennaio 2021
Valutata 5 stelle su 5

Ring back request

I left a message on the system Sunday and I was contacted the next day by Max. The information I requested was answered extremely professionally so I understood exactly how the cameras and recording unit worked and the units I would require for my security and confirmation I would be able to install and set up myself.

11 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service.
Cameras arrived within a couple of days and the support of Sebastian with my purchase was impeccable.

4 gennaio 2021

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