5 stars really isn't enough for this fantastic and extremely helpful Company. Very knowledgeable and assisting their customers is a joy, not a hindrance. Very rare these days. I would like to thanks L... Leggi di più
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Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS... Leggi di più
Quick telephone call answered all my questions, wanting to mix different cameras on differed MCB’s on outhouses (but on same electric meter). Proforma appeared….order placed….just awaiting the cameras... Leggi di più
Rang up Bascom technical help this morning chasing a fault from someone tampering with an already built System. The technical advisor couldn't have been any more helpful. Not often you get stra... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Bascom develops and supplies professional CCTV cameras for SMEs and individuals with a larger property or premises. The systems are designed for self-installation: the cameras connect via the mains (Bascom® POWER) or a network cable (PoE) to a recorder that stores the footage locally, without a subscription.
Informazioni di contatto
156 Great Charles Street, B3 3HN , Birmingham, Regno Unito
- 0121 368 0033
- info@bascom-cameras.co.uk
- bascom-cameras.co.uk
4,9
Eccellente
145 recensioni
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as usual a very quick responce from…
as usual a very quick responce from their support...
12 dicembre 2022
Non scritta su invito
Excellent service
8 dicembre 2022
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Excellent product and brilliant Customer Service
I decided to purchase a Bascom system after doing a fair bit of research into what it was capable of vs other systems as well as their great reviews. I have not been disappointed. The system arrived with the recorder missing from the box due to damage in transit (I think) but after an email to report it I received a telephone call immediately to say they would be investigating and that a replacement would be sent out straight away which it was, arriving within a couple of days. Customer support has been excellent throughout with James happy to answer any and all questions. It's a pleasure to be on the receiving end of such great customer service, especially in this day and age! I will now be looking to replace our external CCTV with a Bascom system. Picture quality is great, the App works well and PC/Mac software is perfect for our needs.
8 dicembre 2022
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Rogier from BASCOM resolved the issue…
Rogier from BASCOM resolved the issue very quickly, thank you!
30 settembre 2022
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Accurate advice
Accurate advice, easy to understand and eager to help.
20 settembre 2022
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great product
great product, ok not cheap but hey you get what you pay for. service & backup advice spot on very quick replies via email
31 agosto 2022
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Brilliant service
I sent an email and details of what I required. Within 1 hour James replied and recommended the camera system. I have just placed the order and will be delivered soon. Would definitely recommend.
23 agosto 2022
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Website easy to negotiate and sales…
Website easy to negotiate and sales support second to none. Very helpful for novice home security system purchasers. They put together a security system based on my individual needs and made sure I was happy with the offer.
30 giugno 2022
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Very efficient in reply to emails and…
Very efficient in reply to emails and sorting import duty out.
29 giugno 2022
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bascom 3 cam system
Very good wide angle camera it can record well over 100 metre views and recorder is silent easy to install rodger fixes the snags on the phone step by step if you get stuck on installing it THIS IS A PROPER CHRISTMAS PRESENT IF YOU GONNA BUY A SECURITY SYSTEM . I even use mine bird watching ZOOM IN ZOOM OUT and infra red at night crystel clear after sale service is strong
26 novembre 2021
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Not perfect
Product has been a bit unreliable. Bascom team are working on it to resolve the issues.
19 novembre 2021
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Great product
Great product, found things worked out the box - good and quick support. Very pleased, not the cheapest but worth it!
10 novembre 2021
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Excellent back up service
After only one phone call, the UK office called me back and with Mark's guidance I was able to achieve my aim of using a MacBook Air to view my cameras.
3 novembre 2021
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A few teething problems but all good in the end, excellent system & picture Quality in 1080i HD
Had a few problkems with delivery and compatability with my PANASONIC tv BUT ALL IS NOW WELL AND THE SYSTEM IS NOW EXCELLENT WITH A CLEAR 1080i PICTURE thanks to Rai in BASCOM Technical Support Iin The Netherlands.
1 novembre 2021
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Very good firm to deal with
27 ottobre 2021
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Excellent equipment and reliable…
Excellent equipment and reliable customer service.
26 ottobre 2021
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Questions answered rapidly
All my questions have been answered very quickly and with extra information. Always polite and helpful. Certainly gives confidence to the consumer.
21 ottobre 2021
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James was very professional and…
James was very professional and explained everything in detail
13 ottobre 2021
Non scritta su invito
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