Terrible quality, the barong broke immediately as I took it out of the packaging. Took customer service 10 days to respond to my 5 messages and they only offered 10% refund, which was pitiful. Don’t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Happy with the barong I ordered. If you’re also planning to wear it to an event make sure you take to account the shipping time. I chose regular shipping and it takes about 18-20 business days for it... Leggi di più
I like the large selection of barong tagalogs available. The online experience was excellent overall. When purchasing online I thought I was setup for delivery but it was for pickup. This caused a del... Leggi di più
Great style. Great quality for the price. The only thing my husband has issue is the collar. It is too stiff that makes it a bit uncomfortable. I suggest to use a softer material for the Chinese... Leggi di più
3,1
Nella media
103 recensioni
Ha risposto al 4% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Did not receive all items / full set. Support team stopped responding for updates to resolve issue / no refund.
Avoid!
Initial delivery of order arrived ok and within 7 business days. HOWEVER was short delivered on a few items including the Alampay for the 3 piece Isabela set (which is a significant piece of the set). The delay wasn't even advised until I enquired with them on email. So then I was told the other remaining items would be dispatched later that week as a 2nd delivery. So Then I had received that 2nd delivery of some items (2x boleros only), but still waiting on the Alampay and another item from a different set.
Timings: Received the initial delivery 1st Aug and reported the issue straight away. Been chasing for redelivery update or refund process since then. Last heard from their support team 16th Aug. On 24th Aug, still nothing received and getting no more responses!
I don't normally put negative reviews but I feel I have given alot of opportunity and reasonable time for them to resolve.
I also wrote a review via their review email they provided with a judgeme link. Several days later my review still isn't showing. They seem to only approve 5 star reviews..
28th Aug and still no word from them about resolving.
Additionally, I haven't been given an invitation to give a review of the other incomplete item I'm still waiting on. They probably wouldn't post it up anyway.
Overall, Very disappointed and frankly annoyed especially with the loss of money from an incomplete order. I don't recommend this company for your Barong and traditional Filipino merchandise.
Companies can make mistakes ofcourse and when they resolve or attempt to rectify it then that's fine and acceptable. Disappearing and unresponsiveness is inexcusable for a business to be towards a customer they have wronged.
28 agosto 2022
Non scritta su invito
THIS COMPANY MUST BE AVOIDED
I'm going to write a review in as many places as possible because I want people to know how barong world treat their customers. We ordered a barong 6 wks before our wedding day and paid for express delivery, just to be safe. The barong arrived 8 hrs before our wedding after calling daily for 2 weeks. The barong was about 10 sizes too small and didn't have any measurements on it.
They ruined our wedding day and refuse to refund us. Do not use barong world.
31 maggio 2022
Non scritta su invito
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