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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I love Barista and Co., especially Westgate Branch. Today I would like to give a huge shout out to Brian my waiter. He made my day. He was welcoming, friendly, helpful, efficient and genuine. A deli... Leggi di più

Valutata 5 stelle su 5

Lovely engaging website makes you feel like a customer that matters. Based on my previous experience, I took a chance & ordered two of the Discovery packs. Haven't tried any yet but I just know th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Love the description of each coffee which sets the tone helping me to decide which coffee to have at any one moment. All 3 from the Discovery Box are just awesome. Thought I'd give them a go when ther... Leggi di più

Valutata 5 stelle su 5

Good service - order arrived the same day! I suspect someone lives close to us and dropped it off but excellent service anyway. We are currently using the Samba Nights coffee which is running throu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivendita di caffè

Scritti dall'azienda

We believe that your coffee should be roasted fresh, ground fresh and brewed fresh. Not to mention straightforward, and easy to order online. Our beans are hand-picked by farmers we know by name, freshly roasted in Dorset and posted to your door how and when you want them.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

725 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I am a happy customer 😊

I love Barista and Co., especially Westgate Branch. Today I would like to give a huge shout out to Brian my waiter. He made my day. He was welcoming, friendly, helpful, efficient and genuine. A delight. He had studied political science in UK and positively added service industry to his resume.
The food was excellent as always. I am a very happy customer!

20 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

quality does not match what is pictured on website

Ordered from the site as Birthday present, the quality of the item that arrived was different to what is pictured on website. We hoping for better as this is marketed as a more "premium" pitcher.

Tried to call, no answer, email very slow to reply, ended up sending item back, never sent a replacement or refund written off as a loss, and purchased from somewhere else.

Update 20/08/2024
It took you 2 months to reply to this feedback the return was sent back ironically from the returns label you provided by email see MU878690733GB and you signed for on 17th May 2024 so you should have received it back!

Original Order was BCCUK23340 so this is a genuine review of an order from your company

1 maggio 2024
Non scritta su invito
Logo di Barista & Co Coffee

Risposta di Barista & Co Coffee

Hello Simon, we can't see any return or exchange request from you. All returns are processed through our website so we can both monitor progress. If we get the request through the system we will always deal with this for you. We also can't see an order record but please email hello@baristaandco.com and we can help. Thanks

Update - Hello Simon, apologies the order was under another name. We did refund this order on the 18th May, the day after we received it back. We would kindly ask you to contact your bank as it was paid back by ourselves. If you email our team on hello@baristaandco.com we can provide the last four digits of the Visa card it was paid back to. Many thanks.

Valutata 5 stelle su 5

Just such gorgeous tasting coffee.

Love the description of each coffee which sets the tone helping me to decide which coffee to have at any one moment. All 3 from the Discovery Box are just awesome. Thought I'd give them a go when there was a half price offer on just before Xmas, as recommended by no other than the money man, Martin Lewis.

28 dicembre 2023
Valutata 5 stelle su 5

Gorgeous Coffee

First order was for the Coffee Discovery Pack and all three coffees have a lovely taste. Best was Samba Nights Medium Roast, which I have reordered. Highly recommended.

28 dicembre 2023
Valutata 5 stelle su 5

Great coffee great communication

Great coffee. Great communication keeping me posted on the progress of the roast and delivery. Recent change to packaging makes it easier to deliver through the door.

27 novembre 2023
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Risposta di Barista & Co Coffee

Thanks for the review. Great to hear you are happy with our service, we really appreciate it.

Valutata 1 stelle su 5

Very bad experience

Very bad experience
The service is not acceptable
My order came with a big mess

3 dicembre 2023
Non scritta su invito
Logo di Barista & Co Coffee

Risposta di Barista & Co Coffee

Hello, unfortunately it seems you are reviewing a company that shares the same name as our company but is based in Kenya. We do not supply goods to Kenya and we are Barista and Coffee Limited. A trademarked company in the UK, Europe and the US. We would kindly ask you remove this review and find the correct company to review. Many thanks

Valutata 5 stelle su 5

A++ for a coffee snob

I bought my grinder on trust pilot reviews. I love all the grind settings . I think the slimness is a big seller. The removable burrs as well . I read that it can be quite messy , but what grinder isn’t .
I did a problem , they sent another one straight out to me .
A++ for customer service and for the product .

24 aprile 2023
Valutata 1 stelle su 5

Did not get my order yet after 1 month……

Did not get my order yet after 1 month… lost package still

26 ottobre 2023
Logo di Barista & Co Coffee

Risposta di Barista & Co Coffee

Hi Martin, your tracking is showing the item as delivered to a mailbox. If this is not the case please send an email to us at hello@baristaandco.com and we will investigate further. Thank you

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