Have ordered more than once from Barcham and their service in every department is excellent. Great, healthy trees. Fantastic communication and customer service and considered delivery with great care.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I bought an Alnus glutinosa Imperialis. Delivered on time. The tree was exactly as specified - 4 mts tall and in really good condition - only very minor breaks to small twigs. The root ball was perfec... Leggi di più
L'azienda ha risposto
Ordered an Oak tree. Some difficulty in delivery planning but otherwise great oak tree delivered with care.
L'azienda ha risposto
I ordered two of you 70Ltr tree irrigation bags and they are currently working very well, our Quince tree has picked up nicely. I used a padlock on each bag just to make sure they didn't grow leg... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We have been growing trees for over 40 years and are based just outside of Ely, Cambridgeshire. Our tree nursery covers 300 acres and we specialise in containerised trees ranging in size between 3 and 7 metres in height, all grown in our patented white Light Pots™ to ensure a vibrant and quick-to-establish root system after planting. Barcham stocks over 500 different varieties and have a production of 125,000 container trees per year making our tree nursery the largest of its type in Europe. We supply large, instant impact wholesale trees to commercial buyers all the way through to single beautiful small garden trees online for retail to private individuals, so no order is too big or too small!
12 month guarantee
All trees guaranteed for 12 months after delivery
No quibble guarantee that covers the health of all trees purchased online from Barcham for 12 months following the point of delivery. Trees are either replaced or refunded according to availablity of the tree(s) in question.
Informazioni di contatto
Eye Hill Drove, CB7 5XF, Ely, Regno Unito
- 01353 720 950
- info@barchamtrees.co.uk
- barcham.co.uk
4,9
Eccellente
1K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Complete Service from Design to Planting
From start to finish, Jules and the Barcham team have guided us through the process of choosing 25 trees for our village charity field which we are transforming into a Jubilee Meadow. Jules visited the site, helped us to choose trees to meet our specific requirements, designed a planting programme and came to supervise the tree planting. As a post-planting service, she is providing advice on a watering regime for our new trees. The planting itself was carried out very professionally by Janek and his team from JD Gardening and the whole process from start to finish has been very professional and is highly recommended
4 marzo 2024
Non scritta su invito
Risposta di Barcham
Good afternoon,
Thank you for taking the time to leave a review. It is great to hear everything has gone smoothly!
I would be happy to send you a small discount code for a future tree order if you would like. Please email info@barchamtrees.co.uk to claim.
Kind regards,
Francesca
Jules is a star
I have spoken with Jules in customer service who has been extremely helpful with her knowledge and advice.
Would recommend to others
11 marzo 2024
Non scritta su invito
Risposta di Barcham
Thank you for your review I am pleased to hear about your experience with Jules.
We do not have a contact email for yourself however if you would like us to send you a discount code please do contact us on info@barchamtrees.co.uk.
Kind regards,
Francesca
Risposta di Barcham
Many thanks for your review.
I will shortly email you a discount code should you wish to buy from us in the future.
Kind regards,
Francesca
Lovely tree and good service
12 febbraio 2024
Risposta di Barcham
Thank you for leaving us a 5 star review.
Its great to hear you are happy with our service.
I will shortly email you a discount code should you wish to buy from us in the future.
Kind regards,
Francesca
Time for Trees
We have inherited a large garden in need of landscaping. We have a reasonable knowledge of general gardening and shrubs, roses etc., but little experience with trees. There are issues here of shade, drainage and soil quality. We wish to grow trees - ornamental, for privacy and for hedging. We purchased the Barcham publication Time for Trees (Cheap at £15.00 and free on line anyway) This has become a bit of a bible when putting ideas together and dealing with professional landscapers - who also use it. I would suggest that anybody planting trees buy or download the guide. It gives all the information required to select the best trees for the location and duty required. Even by buying the guide it was cheaper than losing a single tree planted in the wrong place.
24 gennaio 2024
Risposta di Barcham
Good afternoon,
Thank you for your review. We are pleased to hear Time for Trees has been so helpful for you!
I will send you a discount code, so when you are ready to place a tree order you can use this.
Do let us know if we can be of any assistance!
Regards,
Francesca
Risposta di Barcham
Good morning,
Thank you so much for your review and for your orders.
I am pleased to hear all is well.
I will send through a discount code for you to use, should you wish to place a fourth order with us!
Kind regards,
Francesca
Good tree, poor delivery
A very good service and a lovely tree but the delivery driver initially said he was unable to help unload the tree from the lorry and that I had to do it myself. He was perfectly polite and I am sure that this is under instruction and he did help in the end but it is a curious finish to a customer journey to be told to pick a heavy tree of the back of a lorry on your own.
28 gennaio 2024
Risposta di Barcham
Good morning,
Thank you for taking the time to leave us a review.
With orders of a single medium sized tree, the driver should be offering a kerbside delivery service and should be able to unload the tree from the delivery vehicle for you and so I am sorry to hear the driver initially had not offered to do this. I will pass this on to our transport manager to ensure all of our hauliers are aware of this.
We do appreciate your feedback so we can follow this up and do hope this has not marred your experience too much.
I will shortly send through a discount code which can redeemed against a future tree order should you wish to purchase again.
Please do contact us if we can be of assistance with anything.
Kind regards,
Francesca
A bit pricey for the size of the tree…
A bit pricey for the size of the tree we received, and delivery time was longer than expected.
18 gennaio 2024
Risposta di Barcham
Good morning,
Thank you for your review.
We have tried to make the sizing as clear as possible on our website, with out Buy The Tree You See function showing videos of individual trees to select from. I am sorry if this was not apparent.
We aim to deliver all orders within 15 working days and am pleased to advise delivery was made within this timeframe and so I apologise if this did not meet your expectations.
We send a discount code to all customers who leave a review which can be redeemed against a future tree order, which you will receive shortly.
Please do contact us if you have any questions.
Kind regards,
Francesca
Risposta di Barcham
Thank you for your review!
Its great to hear you are happy with our service and your trees.
I will shortly email you a discount code should you wish to buy from us in the future.
Kind regards,
Francesca
Risposta di Barcham
Thank you for your review!
Its great to hear you are happy with our service and your trees.
I will shortly email you a discount code should you wish to buy from us in the future.
Kind regards,
Francesca
Stunningly Beautiful
10 wonderful variegated Ligustrum just arrived, stunningly, breathtakingly beautiful......I'm in love! Couldn't be happier, all my Christmases came at once. The nicest, politest driver too....what a joy. Thank you!
19 dicembre 2023
Non scritta su invito
Risposta di Barcham
Good afternoon,
We are so pleased to see you are happy with your order!
Thank you for taking the time to leave a review for us - we really appreciate it.
As a thank you, we have a small discount code which can redeemed against a future tree order should you have more space! I will email this over.
Many thanks,
Francesca
Ordering from Barcham
Ordering was easy but delivery slow -it still hasn’t been delivered so can’t comment on the final product.
The call confirmation of delivery date was reassuring!
20 novembre 2023
Risposta di Barcham
Good afternoon,
Thank you for your review. I am sorry to see our delivery turnaround was slower than usual and understand the tree will be with you tomorrow. My apologies about this.
if you would like to order from us again in the future I will shortly send through a discount code for you which can be used against trees.
Please do not hesitate to contact us if we can help with anything else.
Francesca
Tree has still not arrived.
19 novembre 2023
Risposta di Barcham
Good morning,
Thank you for your review.
I am sorry to hear that we have not yet delivered your tree to you.
I understand that this has been planned in for this week now.
Please accept my apologies for this oversight, I will arrange for your delivery charge to be refunded and for a discount code to be sent across to you, should you wish to order any further trees.
Best regards,
Ellen
Risposta di Barcham
Good afternoon,
We are so pleased to hear you have been happy with everything!
In case you are looking for any further trees, will shortly send you a discount code which you can use against a future purchase to say thank you.
Kind regards,
Francesca
Great product
Great product. Received the tree and it was the tree ordered as per the video which was a very helpful tool.
Convenient delivery and good communication. Would definitely recommend.
26 ottobre 2023
Risposta di Barcham
Thank you for leaving us a review. We are pleased to hear you found our Buy The Tree You See feature useful and everything went smoothly with your order.
I will shortly email you a discount code should you wish to buy from us in the future.
Kind regards,
Francesca
Barcham Trees- Great Trees and Service
I have use Barcham trees twice now, their trees are great as well as their A1 service.
Keep up the Great Works !
31 ottobre 2023
Risposta di Barcham
Good afternoon,
We are so pleased to hear you have been happy with everything!
n case you are looking for any further trees, will shortly send you a discount code which you can use against a future purchase to say thank you.
Kind regards,
Francesca
Excellent customer service
We purchased 3 large Barcham trees via a third party a year ago. We have contacted Barcham directly on 2 occasions for advice on after care for the trees, and have found them to be very responsive and helpful. Excellent customer service, highly recommend.
15 novembre 2023
Non scritta su invito
Risposta di Barcham
Thank you very much for taking the time to write us a review following your purchase!
I cannot see your email address but if you would like to place another order please drop us a line to info@barchamtrees.co.uk and I would be happy to send you through a little discount code as a token of our appreciation.
Kind regards,
Francesca
Good selection and prompt…
Good selection and prompt acknowledgement of order but delivery delayed without any notification arrangements had been made for planting but consequently had to postpone
22 ottobre 2023
Risposta di Barcham
Good afternoon,
Thank you for your review.
I am sorry to hear your delivery took longer than it should have done. I do apologise about this.
if you would like any more trees, I will shortly send you through a discount code which can be used on your next order.
Kind regards,
Francesca
Taxus Bacata
Recently took delivery of 2 yew trees, very pleased with the results so far
11 ottobre 2023
Risposta di Barcham
Good afternoon,
Thank you for taking the time to leave a review for us. Please to see you are happy with your Yew!
In case you are looking for any further trees, will shortly send you a discount code which you can use against a future purchase to say thank you.
Kind regards,
Francesca
Top quality tree delivered with care…
Top quality tree delivered with care into our garden. The option to choose the tree is an excellent feature of the website.
8 ottobre 2023
Risposta di Barcham
Good afternoon,
Thank you for leaving us a review. We are pleased to hear you like our Buy The Tree You See feature. We hope you continue to enjoy your tree!
I will shortly email you a discount code should you wish to buy from us in the future.
Kind regards,
Francesca
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