Ordered two cherry blossoms with an expected dispatch of 1-2 weeks but was very pleasantly surprised when they were actually delivered much quicker than this. The trees themselves are beautiful, very... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Excellent customer service from Ornamental Trees. The first shrub was lost in transit but after a few days another was sent and it arrived the next day. Staff were helpful and sympathetic. No quibbli... Leggi di più
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Very pleased with the trees I ordered. Usually, when you order a plant or a tree and pick a size, the one that arrives is a spindly thing with only a single twig that reaches the minimum height. The 4... Leggi di più
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Ordered a mature Magnolia Grandiflora tree . When it arrived it was badly diseased with an insufficient root ball. So disappointing when I’d prepared a new stone circle and dug out the hole ready to r... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Quality plants delivered straight to your door. Here at Ornamental Trees we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. Based in the beautiful Yorkshire countryside, we have over 20 years of experience and have grown into one of the UK's leading online tree suppliers. Customer satisfaction is at the heart of everything we do, which is why we're proud to have received the Feefo Platinum Trusted Service award for six years running.
Informazioni di contatto
River View Farm, Leathley Lane, LS21 2JR, Leathley, Regno Unito
- 01943 660870
- www.ornamental-trees.co.uk
4,1
Molto buono
1513 recensioni
Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
After 5 weeks my order still hasn’t…
After 5 weeks my order still hasn’t arrived as it was damaged during transition. New order still not arrived
12 marzo 2026
Really helpful staff on the phone
Really helpful staff on the phone, came back with a quote within 30 minutes unlike another company who took 3 weeks. Great quality trees and delivery staff helpfully transported it onto site. I would recommend.
13 marzo 2026
Ornamental trees couldn’t have been…
Ornamental trees couldn’t have been more helpful and when one tree didn’t make it they were on hand to give helpful suggestions and replaced it when it was needed.
22 gennaio 2026
I ordered this for Mother’s Day and was…
I ordered this for Mother’s Day and was really impressed. The shrub arrived in beautiful shape, full of healthy buds — excellent quality. Highly recommended!
13 marzo 2026
Risposta di Ornamental Trees
Thank you for your review. We’re pleased to hear that you’re happy with your Mother’s Day gift and the quality of the tree received.
If you require any further advice, please don’t hesitate to contact our team, who are always happy to help.
Lovely tree delivered in good condition…
Lovely tree delivered in good condition and very quickly after placing order.
11 marzo 2026
Risposta di Ornamental Trees
Thank you for your review. We’re delighted to hear that you’re happy with your purchase and that the tree arrived in perfect condition and within the expected timeframe.
If we can be of any further assistance, please don’t hesitate to contact us.
Risposta di Ornamental Trees
Thank you for your review. We’re delighted to hear that you’re happy with your purchase and that you found it to be good quality and value for money.
If you need any further assistance, please don’t hesitate to contact us.
Great customer service from Sarah
13 marzo 2026
Risposta di Ornamental Trees
Thank you for your review. We’re pleased to hear that you’re happy with your purchase.
If we can be of any further assistance, please don’t hesitate to contact us.
WHILST THE QUALITY OF THE TREE WAS UP…
WHILST THE QUALITY OF THE TREE WAS UP TO EXPECTATIONS, THE PACKAGING CERTAINLY WAS NOT!
11 marzo 2026
Risposta di Ornamental Trees
Thank you for your review. We use industry-strength boxes for all our deliveries, and I’ve checked the tracking information from the couriers; unfortunately, they haven’t provided an image. If you have photos of how the tree arrived, please contact us, and we will certainly look into this for you.
On a positive note, we’re pleased to hear that you are happy with the quality of the tree. If you require any further advice, please don’t hesitate to get in touch.
Prompt and attentive service
Prompt and attentive service. Expert advice also given with clarity.
9 marzo 2026
Risposta di Ornamental Trees
Thank you for your review. We’re happy to hear that you’re pleased with the tree and that our level of service met your expectations.
If we can be of any further assistance, please don’t hesitate to contact us.
Ordered 2 trees from ornamental trees…
Ordered 2 trees from ornamental trees over the last few months. Both arrived quicker than expected and in perfect condition. Also great prices. Highly recommended
11 marzo 2026
Risposta di Ornamental Trees
Thank you for your review. We’re delighted by your continued business and that you would recommend us. We’re also pleased that the tree arrived promptly and in good condition.
If you require any further advice, please don’t hesitate to contact us.
Risposta di Ornamental Trees
Thank you for your review. We’re pleased to hear that you’re happy with your purchase and that our level of service met your expectations.
If you require any further advice, please don’t hesitate to contact us.
Beautiful cherry blossoms
Ordered two cherry blossoms with an expected dispatch of 1-2 weeks but was very pleasantly surprised when they were actually delivered much quicker than this. The trees themselves are beautiful, very healthy looking and were packaged well. The buds they arrived with have opened and they look and smell amazing, and are being very much appreciated by the bees. Delivery service was really good, overall very happy and would buy from here again!
11 marzo 2026
Risposta di Ornamental Trees
Thank you for your lovely comments. We’re delighted to hear that you’re happy with your Cherry Blossom and that the bees are enjoying them as well. We’re also pleased that our level of service met your expectations, and that the delivery was prompt with the trees arriving in perfect condition.
If you require any further advice, please don’t hesitate to contact us—our team is always happy to help.
4 magnificent specimens
Very pleased with the trees I ordered. Usually, when you order a plant or a tree and pick a size, the one that arrives is a spindly thing with only a single twig that reaches the minimum height. The 4 trees I ordered were magnificent specimens, much larger and more mature than I expected - thank you
12 marzo 2026
Risposta di Ornamental Trees
Thank you for your kind comments. We’re delighted to hear that you’re happy with your trees and that they have exceeded your expectations.
If you require any further advice, please don’t hesitate to contact our team, who are always on hand to help.
Vry nice trees!
12 marzo 2026
Risposta di Ornamental Trees
Thank you for your review — we’re delighted to hear you’re happy with your trees. If you need any further advice, please don’t hesitate to get in touch.
Although a disappointing DELIVERY…
Although a disappointing DELIVERY SERVICE outside of the Companies control , the SERVICE AND CUSTOMER CARE has been truly OUTSTANDING.
THE QUALITY OF THE PRODUCTS, Customer COMMUNICATION and CARE is EXCELLENT.
11 marzo 2026
Risposta di Ornamental Trees
Thank you for your review — we’re pleased to hear that our customer care and the quality of your trees met your expectations. We’re sorry that your experience with the couriers was not as positive, and we truly value your feedback as we work to ensure every customer receives the best possible service.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Risposta di Ornamental Trees
Thank you so much for your lovely review — we’re really pleased to hear you’re happy with your trees and that you’ll be coming back to us again. If you ever need any advice or support, we’re always here to help, so please don’t hesitate to get in touch.
Especially thanks to Holly in customer…
Especially thanks to Holly in customer services, you managed to track down precisely the species of cryptomeria japonica I had been seeking. This made my day and now the little plant is there on my back patio for me to see every morning.
12 marzo 2026
Risposta di Ornamental Trees
Thank you for your lovely comments — we’ve passed them on to Holly, who will be so pleased to hear them. We take great pride in providing the best possible service and will always do our best to source any variety you’re looking for.
We’re delighted to hear your tree is settling into its new home, and if you ever need any further advice, please don’t hesitate to get in touch — we’re always happy to help.
Risposta di Ornamental Trees
Thank you for your review — we’re pleased to hear that you’re happy with your purchase and that your tree arrived in perfect condition. If you need any advice, please don’t hesitate to contact our team.
magnolia tree
Quick delivery of the magnolia tree. It was as described. It arrived in good packaging. The tree looked healthy. Delivery was good. Would be happy to buy from this company again.
11 marzo 2026
Risposta di Ornamental Trees
Thank you for your lovely review — we’re delighted to hear that you’re happy with your Magnolia and that it arrived in perfect condition, settling nicely into its new home. If you need any further advice, please don’t hesitate to contact our team, who are always happy to help.
Risposta di Ornamental Trees
Thank you for your review — we’re pleased to hear that you’re happy with your purchase and that your tree arrived in perfect condition. If you need any advice, please don’t hesitate to contact our team.
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