BannerBuzz Recensioni 

279
TrustScore 4 su 5

4,1

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

My banners look quite good. The colors are vibrant and the blacks are nice and black. I was worried blacks and reds would look washed out but they look nice. The image clarity looks good too. This... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was impressed with the quality and clarity of the banner. It shipped in only a few days as well. The banner team was very responsive and offered suggestions to improve the appearance of the banner.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Top tier service High quality banners I didn’t have a great high resolution photo, so was going to cancel, they helped me with designing my banner and added a few extra details. And it can our perf... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

I received the roll up banner stand I ordered, and overall I'm satisfied—except for one thing. I had separately ordered a bag that was supposed to have a leather-like feel, but the smell was so unplea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

279 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(279)

75 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Banner buzz provides the product that I…

Banner buzz provides the product that I want however I could not apply any promo codes. I called the support team twice and was disconnected both times.

10 novembre 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Debora, we're sorry to hear you can't use a coupon code. The only explanation was that your order included standard banner sizes that were already available at a reduced or discounted price. The offer presented on our home page bears an asterisk, which indicates that, just like any other offer, it comes with a standard set of terms and conditions. One can navigate to the appropriate page that displays this information by clicking the offer picture on the main banner ad on our home page. As for other applicable offers, you can check the details under the "Special Offers" category on our website. If an offer is sent across via email, the details of it are presented at the bottom of the ad. We hope this information provides much-needed clarity on the subject.

Valutata 5 stelle su 5

Great product.

Easy website to search and shop for options. I wasn't sure exactly what I was looking for but found a great product in the end. I didn't notice assembly instructions in the package?

1 novembre 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Laura, Thank you for your feedback. Your appreciation tells us we are doing it right and encourages us to keep offering the right options and products. As per your review comment, we are unable to find the actual order details to provide you the assembly instructions. However, if you have any concerns, please feel free to contact our customer support team via call or chat.

Valutata 5 stelle su 5

BannerBuzz has consistently mad…

BannerBuzz has consistently mad ordering easy and shipping very fast.

1 novembre 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Paul, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Valutata 5 stelle su 5

Supper easy to design

Supper easy to design! Very cost effective!

30 ottobre 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Wholly, thank you for your feedback. We have worked hard to make the order process simple to follow and always work forward to offer products at an affordable price. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.

Valutata 5 stelle su 5

Same great results

Same great results, second time around. Shipping was nice and quick as well.

27 ottobre 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi CroKev, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Valutata 4 stelle su 5

Experience was good, product had minor issues.

My overall experience was really good. However the X-stand had some minor damage and one of the X-banners has a tear on the edge, as these banners do not seem to have a folded edge to protect them.

19 ottobre 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Raven, Thank you for your feedback. Your appreciation tells us we are doing something right and encourages us to keep offering the right options and services. We are sorry to note your disappointment with the received product. As part of our commitment to providing world-class products, we perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects and try our best to provide the secure packaging that the product does not get affected in transit. Unfortunately, we are unable to find any order details by the review and name. If you have any concerns, please feel free to contact at feedback@bannerbuzz.com 

Valutata 4 stelle su 5

Ordering and design was easy

Ordering and design was easy
I can’t comment further until I see product
Received within 5 days very pleased

16 agosto 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Craman, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. We understand that ordering anything online can seem to be a leap of faith, so with every order, we try to ensure you don't feel let down. We will wait for your final review after receiving the product.

Valutata 1 stelle su 5

Horrible print quality/resolution. No response from Customer support since 2 weeks

I ordered premium matte business cards and the print quality is horrible. It is similar to a free newspaper you pick up from roadside. Resolution is so low, you can actually see printing dots. I guess they did 5hat to reduce ink usage.
Have been trying to contact the company since 2 weeks, sent poor quality prints proofs, printing errors, but no response! So much for thier " satisfaction guarantee" they won't respond if you compliant. Always get same response: we'll connect within 24 hours; since 2 weeks.
I wonder if company can be sued for making false claims for their response times promisses or satisfaction guarantees.
Very dissatisfied. Stay away.

28 luglio 2022
Non scritta su invito
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Risposta di BannerBuzz

Hi Nitish, We are sorry to learn that there was a delay in providing you with the resolution for the issue you have raised. We understand how frustrating this must have been for you. We value our customers' time, and this should not have happened. As per the current situation, our escalation team has offered the resolution and we are waiting for a response from your end to confirm the details. Kindly provide us with so that we can expedite the process for the resolution.

Valutata 1 stelle su 5

Efficient ordering process- terrible after sale support

A long process to complete what should have been a straight forward purchase. Ordered a white canopy tent and a pop-up window asked if I wanted a graphic with that. In my mind a graphic means do I want any graphics printed on my canopy, to which I replied no. White canopy tent arrived without a white canopy as the "graphic" refers to the topper. Called customer service, got a recorded message that said they are busy and then a hang up. Cant even leave a message. No luck contacting anyone by phone so reverted to email. Discover that I cannot return the frame (its in the fine print) so no choice to now order the topper. Ordered the topper for a white canopy tent and the order reports it as a graphic. Company needs to standardize on a language that is commonplace rather than industry specific. Customer service person did the best she could for me so kudo's to Veronica but company policy is the absolute worse. Consider ordering something from Amazon and you are not satisfied, you can return for $0, no questions asked. Bannerbuzz needs to step up their game in this department or Amazon will eat their lunch.

23 luglio 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hello, Pat. We are deeply sorry to hear that your experience with BannerBuzz was less than satisfactory. We have worked hard to make the order process as simple and transparent as possible. However, we regret any shortcomings. Being a customer, we truly comprehend the fact that the option "Add Graphic" is a simple term for adding artwork. And we stand by that fact.

Just to clarify, at BannerBuzz, to make it easy for our customers, we offer custom ordering options for the majority of our products. We let our customers decide what they wish to add to their orders. That's why the order form has two separate fields: "Add Graphic" and "Add Hardware". Despite that, based on our previous learning, we have also included a reminder which pops up when a customer accidentally selects just the hardware portion of the order and clicks on "Proceed and Checkout" on the product page. That's as easy or as predictive a change that can be configured into a website. But then, even if one were to consider the possibility of an error, it can still be rectified until an order is moved for production; one can always approach our support channels for assistance. Unfortunately, the product you ordered contains hardware (frame) only.

We would like to clarify that we have thousands of products listed on one website, and we are working on each category to improve and include as much information as possible. We will consider your suggestion as an improvement and will devise the best possible solution.

Valutata 5 stelle su 5

EXCELLENT JOB BY DHRUV

EXCELLENT JOB BY DHRUV
THANK YOU VERY MUCH

22 luglio 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Allan, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.

Valutata 5 stelle su 5

Nancy F

I was so impressed with the quality of the products and service the first time I placed an order, that I decided to use BannerBuzz again. I will continue to use BannerBuzz in the future and have highly recommended them to friends and family members.

29 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

I have ordered several different vinal…

I have ordered several different vinal decals for our business and this company has been great to deal with every time. They are helpful and fast and the decals are good quality and reasonably priced. I will continue to use them!

25 giugno 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Faye, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service.

Valutata 5 stelle su 5

Trusted costumer service.

I asked them for a fast shipment for free because i wanted to check how it looks on one before ordering many, they did it for free, and sent amazing product

20 giugno 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi Yuji, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Valutata 5 stelle su 5

This is my second boat lettering…

This is my second boat lettering purchase. My first was simple to produce, pretty easy to apply, great value and looks really good. Very helpful that I could use the previous design for my current purchase.

17 giugno 2022
Non scritta su invito
Logo di BannerBuzz

Risposta di BannerBuzz

Hi John, Thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

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