Highest quality good at the best price possible. Closest to the live market price. Other providers such as bullionbypost adds a higher spread to the live price. Always satisfied with their products an... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The quality of the product is good. The delivery times are good The delivery costs are expensive(£19) and the packaging used unecessary. The parcel could have been sent via special delivery for £9... Leggi di più
L'azienda ha risposto
Had an account with Baird for a while now and they’ve never let me down. Ordered on line what I wanted, was advised that during recent rise in gold popularity the item would take a while, got a notifi... Leggi di più
L'azienda ha risposto
Last two experiences were not upto the professional level. 1st despatch product after 20 days. 2nd trying to do some more online purchase but the system is not allowing for some unknown reason.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
With an outstanding pedigree stretching back 50 years, Baird & Co. is one of the UK’s leading full service bullion traders, manufacturers and refiners.
Informazioni di contatto
48 Hatton Garden, EC1N 8EX, London, Regno Unito
- 0207 474 1000
- sales@bairdmint.com
- bairdmint.com
4,4
Eccellente
386 recensioni
Ha risposto al 97% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Customer service
Excellent experience when purchasing bullion. Double sovereigns & fractional Britannia’s in particular.
3 dicembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Easy to use website and delivery of…
Easy to use website and delivery of product in a timely manner.
27 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
I was greeted by a female member of…
I was greeted by a female member of staff who was quite frankly, thee most helpful person I’ve had the pleasure in meeting. She helped me through registering with Baird and making my purchase decisions. Will 100% be back for more purchases.
21 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review your experience of Baird & Co. We are pleased to hear the experience met your expectations and we appreciate your kind words.
Whilst we don't provide advice, we are always happy to outline all different options to our clients. Please do reach out in future if we can be of any further assistance and we hope to serve you again soon.
Best regards,
Baird & Co.
Fantastic service
21 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Excellent service very polite staff and…
Excellent service very polite staff and helpful
28 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
easy ordering process
It was easy to place my order. The staff were pleasant and helpful.
20 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Great customer sales
Great customer sales. Faster delivery and at a good price. Many thanks
27 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Very helpful and so friendly
Very helpful and so friendly. Nothing is too much trouble. I have ordered from them twice now and have never been let down.
27 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your continued custom and hope to serve you again in future.
Best regards,
Baird & Co.
Trusted supplier of gold and silver bars
Straightforward transactions. Good price. Have used for years.
27 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
I’m really disappointed with the…
I’m really disappointed with the delivery service. I paid a high delivery charge for next-day delivery, but my parcel arrived almost three days later. This delay was very inconvenient and not what I expected given the cost. I hope the company improves its service, because this experience was quite disappointing.
27 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate hearing from our clients as it helps us to improve - we take all reviews seriously.
We are sorry to not have met your expectations on this occasion. Having reviewed your order, we can confirm that initial delivery was attempted three days after the order was placed, within the delivery timeframe stated in our FAQs.
If you would like to discuss this further, we would appreciate it if you could contact us on sales@bairdmint.com and we would be happy to do so.
We're committed to providing excellent service and hope to regain your trust.
Best regards,
Baird & Co.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Delivery was a nightmare disappointing delivery service
Delivery was a nightmare
Royal mail never contacted me to tell me when they would deliver I was out they never posted a card to say they had been arranged delivery with them to post office they said they would inform me when parcel was there they didn't
25 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to share your experience with Baird & Co. - we take all reviews seriously.
We apologise for not having met your expectations on your recent order. Whilst our delivery partners make every effort to ensure successful delivery, we appreciate this was not the case on this occasion. We will be passing on this feedback to them to ensure service is improved.
We're committed to providing excellent service and hope to regain your trust.
Best regards,
Baird & Co.
Good price on the gold (delivery could…
Good price on the gold (delivery could be cheaper and, I had to go to the post office to collect it myself - otherwise I am happy with my purchase) will buy again
26 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to review Baird & Co. We appreciate your kind words and hope to see you again in future.
Best regards,
Baird & Co.
Promised delivery next day but never…
Promised delivery next day but never received items for 4 days late,not able present 🎁 gift on function day. It lost all important of gift.
17 novembre 2025
Risposta di Baird & Co.
Thank you for taking the time to share you experience with Baird & Co. - we take all reviews seriously.
We apologise for not having met your expectations on your recent order. We would like to address your concerns and will therefore reach out via email shortly to discuss this in greater detail.
We're committed to providing excellent service and hope to regain your trust.
Best regards,
Baird & Co.
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