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Valutata 5 stelle su 5

Extremely knowledgeable and patient staff, always friendly and take the time to ensure customers feel valued. Product availability is insane, compared to many other shops the stock is outstandi... Leggi di più

Valutata 5 stelle su 5

Have made purchases online, at card conventions and prior to the new store. Always happy to give time to discuss cards and is a genuine fan of TCG. Prices are fair with market conditions and has sold... Leggi di più

Valutata 5 stelle su 5

Without a doubt the best TCG shop in SW A must visit whenever you are in the area, every time I have visited the store has been stocked up with amazing products and the staff are always super... Leggi di più

Valutata 5 stelle su 5

Been dealing with Badzgaming for a while now, they're absolutely superb and Alex (Badz) is a total gentleman, delivers product when he says he's going to, communicates consistently and in a timely... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di oggetti da collezione
  2. Piattaforma di commercio online

Scritti dall'azienda

Welcome to Badzgaming! Whether you're on the hunt for a rare Funko Pop or a coveted Pokemon piece, we've got you covered. What sets us apart from other online stores? Well, for starters, we're a small self-run business that's run by people who are just as passionate about the items we sell as you are. We're not here to judge you for spending hours scouring the internet for that one elusive item (we've been there too!). But don't just take our word for it - check out either our new website, or our Amazon store (https://rb.gy/zhew) which has hundreds of completely different items! We're committed to providing a positive customer experience and can't wait to help you add that missing piece to your collection. Happy collecting!


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

311 recensioni

5 stelle
4 stelle
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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Rude and taking advrange

My daughter (15) came to the shop today and she's been excited all week as she was hoping to sell some Pokémon cards, that she had scanned online to find out there worth. She went along without me and afterwards was so upset. The man serving was very rude to her, told her to 'Hurry up, I'm busy', not at any point was she offered to come back at a quieter time. He told her that her most expensive card was fake without confirming why when she questioned this. He always offered her less than half of what she was offered online (she was not with an adult and I have since found out should have been for any trades to happen). He then refused to look at any of her other cards. My daughter was crushed. She came away so upset, we will ever use the shop again. The man serving today needs to be taught some customer service skills. I appreciate he may have been busy but there is no excuse to be rude! Do not allow your children to go into the shop alone as it looks like they may try to take advantage even though they say they do not trade to children alone.

20 febbraio 2026
Non scritta su invito
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Risposta di Badzgaming LTD

Replying here too, as well as the 2 google reviews you left as well as the 2 Facebook reviews. 6 negative reviews over staff politely explaining why he couldn’t do them there and then but did a couple still whilst incredibly busy.

Hi,

As mentioned in my reply to your partner, I wanted to follow up with a bit more context now you’ve provided more detail.

Based on the details in your review, I’m confident I’ve located the CCTV footage of the interaction you’re referring to. If your daughter was with a young lad, this appears to be the interaction in question. Hard to say as there’s 7 hours of footage.

We try to be mindful when handling trade ins from younger customers. While it can be difficult to judge age precisely, at around 15 we generally expect someone to be capable of deciding whether a trade is right for them. With younger children, our approach is understandably different.

During the visit, the lad asked a member of staff if some cards could be priced. The shop was particularly busy at the time (new release and half term) and staff politely explained that they wouldn’t be able to go through a large number of cards on the spot. However, they did offer to quickly check a few whilst trying to be mindful of the shop. Considering the recent theft, we have to watch the shop floor closely.

With a full shop with customers requiring serving, it isn’t always possible to assess multiple cards immediately while also serving everyone properly.

Card values naturally vary depending on condition. Our pricing uses a combination of UK eBay live listings and sold prices. Some apps pull US market data, which can differ significantly. Our trade in typically range between 70–80% of market value for single cards, which is in line with — and often more generous than other TCG stores.

During the interaction, staff also identified that one of the cards was fake. At no point was anything said rudely, nor was anyone told to “hurry up”. The explanation was given politely and the lad appeared understanding of how busy the shop was. I didn’t see your daughter interact with staff during this conversation.

I’m sorry to hear your daughter didn’t enjoy her experience. We genuinely aim to be welcoming and helpful to everyone who visits. However, I do want to be very clear that there was no rudeness or malice in this interaction at all, and the situation was handled appropriately.

Valutata 5 stelle su 5

Mystery Boxes

I have brought plenty of Mystery Boxes from Badzgaming, and all of them have been over value and a joy to open. If you're looking for some products but aren't quite sure what you're wanting, I'd recommend the Mystery Boxes. (Currently) 3 different options for prices, and I've tried them all. Definitely recommended from Me

19 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

DatPikachuGuy

Baz is always a pleasure to do deals with and just talking with top guy highly recommended always will find you the best deal 👍 👌 😀

6 settembre 2025
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Risposta di Badzgaming LTD

Thank you matey! See you soon!

Valutata 5 stelle su 5

Exceptional service

Service providing is very clear and honest.
Delivery is super speedy and packaged very well.

100% recommended for you TCG products!

4 settembre 2025
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Risposta di Badzgaming LTD

Thank you Rhys, very kind of you!

Valutata 5 stelle su 5

Always a great experience

Always a great experience when purchasing. Never any issues and fast shipping.

5 settembre 2025
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Risposta di Badzgaming LTD

Thanks Jack! Much appreciated!

Valutata 5 stelle su 5

We have had so many great experiences…

We have had so many great experiences with Badz, at card shows over social media platforms and through Whatnot!
We have bought from him many times and have always been so happy with the product!! his prices are always spot on if not below and he is always willing to work with us on everything! Will hopefully do many many more deals in the future 🙌

5 settembre 2025
Non scritta su invito
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Risposta di Badzgaming LTD

Thank you Leah, you gem! See you soon :D

Valutata 1 stelle su 5

Customer service is poor

Customer service is poor. Mystery boxes are the same each month and bulked out with the worthless etb and box items such as dice. After complaining about the box, I was promised it would change and it didn't. I cancelled the order after 1 more box. I wish it was etbs or actual product, not coins and dice

20 agosto 2025
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Risposta di Badzgaming LTD

Hi Murray,

I understand you’re frustrated about not receiving your £10 Whatnot credit. However, as we’ve explained in our emails and messages, this credit is provided directly by Whatnot, not by us. That seems to be the real reason behind your 1 star review.

We advised you to reach out to Whatnot directly regarding the credit, but instead you asked us either to provide you with £10 ourselves or refund your order after the pack had already been opened on stream. Possibly because you weren’t happy with the pulls.

If there had been a genuine issue with our boxes, it wouldn’t make sense that you had already received four of them and maintained an active subscription until only a few hours ago, when you decided to cancel after not receiving the Whatnot credit.

Each box always contains items worth at least the amount you paid, and in most cases, the value is higher. As shown across our countless positive reviews and a high amount of active subscribers.

As for the “worthless ETB” comment, ETBs generally retail for £45 or more, with it incredibly difficult to find any below £50, so combined with the additional items included, the value certainly exceeds the £50 monthly subscription. Extras like dice, coins, pins, lower value promos, or sweets are not factored into the core value they’re simply complimentary additions.

We completely understand that missing out on the £10 credit is disappointing, but this is an issue for Whatnot to resolve. Please don’t direct that frustration toward us or suggest our boxes aren’t good value, as that isn’t accurate.

I hope Whatnot is able to sort this out for you soon.

Best regards,

Badz

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