Zero Customer Service
Dont every buy anything from AV Shack. After placing your order that's paid in full you will be met with absolute radio silence! It took multiple emails, missed calls and messages to final get a response. What followed was even more frustrating! Fake promises of delivery, which again was delayed. Eventually when the product arrived only a single piece (instead of a pair!!!). They simply washed their hands off their matter saying its a product that been shipped directly from the distributor! Took multiple follow ups for weeks with the distributor to finally get the product! Why are these guys even in the business if they dont care to respond or help the customer! I wouldnt trust them to buy a product worth 1000 rupees, let alone sound equipment worth lakhs. Avoid them unless you like wasting money!








