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Avalon Hosting Services Ltd. started the journey as Avalon Incorporation 12 years ago in 2007, as a software development company. The company was established based on providing IT-enabled services to its end customers. Day by day, the company started growing its business. After a dedicated seven years persistent industry, in 2014, the company launched a new glorious journey by establishing its Head Quarter (HQ) in Bangladesh. With this establishment, Domain, Hosting, SSL, and server were added to the central business. Three years later, in 2017, a new augmentation was introduced in 2017, as the name Avalon Tech Bangladesh. Today Avalon Hosting Services Ltd. is spreading its light of services as the mother company with two sister-concerns, Avalon Incorporation, and Avalon Tech Bangladesh.
30 N GOULD ST STE R, 82801, SHERIDAN, Stati Uniti
3,6
4 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Avalon Hosting Services
Hi Berndt, Thank you so much for the 5-star review! We are thrilled to hear that you are happy with our uptime and that our support team has been able to assist you effectively. Your business means a lot to us, and we look forward to continuing to provide you with reliable hosting.
Risposta di Avalon Hosting Services
Hi JEWEL, Thank you for taking the time to leave a review! It is great to hear that you’ve had a positive experience with our online support. We are always striving to provide 5-star service, so please let us know if there is anything more we can do to make your experience even better.
Poor communication . I cancelled my services for an unexplained reason. I have no idea why u cancelled my services
Risposta di Avalon Hosting Services
Hi Nelson. We sincerely apologize for the confusing automated email you received. You are completely right that the final message lacked a proper explanation.
Our system automatically marked your account as inactive because there were no active products or services on your profile for an extended period of time, following an unpaid domain renewal. While we did send several renewal reminders in January and February regarding the expiring domain, the final 'account closed' notification you received was poorly worded, and an automated review request was sent by mistake.
Please rest assured that your account was only marked inactive by the system and has not been permanently deleted. If you need assistance restoring your domain or require any further support, please log in to your account and open a support ticket with us so we can help you directly.
Thank you for bringing this to our attention so we can improve our automated messaging.
I am a small business owner and switched from GoDaddy to Avalon. Large cost savings, and the customer service provided by Engr. Arif Ahmed Joy is second to none. He is seemingly available all hours of the day, and a domain expert when it comes to web services, email, etc.
Risposta di Avalon Hosting Services
Hi Mark, Thank you so much for making the switch to Avalon Hosting Services! It is fantastic to hear that the move has provided you with great cost savings for your small business. I truly appreciate the personal shoutout—it is always my goal to make sure our clients have the expert support they need for their web services and emails. We are here for you whenever you need us!
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