They ripped us
They ripped us off from the moment we arrived: if you have full insurance, don't take any of the options the agent offers. They ripped us off of €35 this way. The car delivered at checkout was in excellent condition, as the agent stated. Too bad that 30 hours after checkout, they found another €12 charge on my card. This happened at night, and the customer wasn't notified until the €12 payment was made. The car showed up with perhaps a few grains of sand on the floor mat? This is completely normal and doesn't justify the extra cleaning. Furthermore, when we expressed our dissatisfaction, they blocked us on all platforms, including WhatsApp. We're taking legal action. All Italians and tourists looking for a safe car rental in Crete, don't book this one. They're ripping you off!








