Austin's Funeral Service Recensioni 1.899

We received an exceptional service and felt very well looked after from all the staff.
Nothing was too much trouble and all our requests were carried out from start to finish.
All the family was grateful for the personal service we received. Thank you

Just like other funerals we have organised with Austin’s everything went perfectly from start to finish .the staff are professional and compassionate .we were kept informed throughout the process which made the whole experience much easier to cope with

Brilliant personalised service throughout. Lovely relaxed environment. All staff were very compassionate, friendly and helpful. Extremely professional throughout.
Cannot recommend highly enough-very pleased we chose Austin’s; they took all the stress.

Hayley and Veronica was both amazing .and Gary from Harwood park also looked out for me and my sister .
5 star service all round
My mum would be proud as she now has joined her mother and farther.

From the initial telephone call to your office through to arranging to collect ashes your service has been first class.
We were treated with respect and compassion which made the whole process so much more bearable.
Thank you all

Very professional, easy to talk to staff, made you feel comfortable. Everything went according to plan. The staff went out of their way to make sure I had the exact music I wanted. Have used them before. Can highly recommend them.

Experience was excellent. Teresa at the Harpenden Branch could not have been more helpful.
Undertakers on the day of the funeral were very helpful - Would highly recommend the use of Austin's Funeral Services

We were made to feel at ease, there was no rush and no pressure. The Celebrant that was recommended was was also perfect for our Family. the Funeral was as my Husband would have wanted.

We were very happy with all of Austin's services we have used you for many years
We have also recommended them to other people

Really pleased with my experience - the staff are respective, informative, and helpful - i would highly recommend this service

Respectful, helpful service throughout .

It was indeed a pleasure to meet every member of the Austen staff who handled all aspects of the day with care and dignity. It makes it easier to handle the sad occasion when everything is carried out so perfectly.

Austin’s were sensitive to the situation offering a supportive atmosphere with clear advice, allowing us to tailor the day to our wishes. Thank you.
Costs were clearly outlined. Communication was clear and prompt.
Thank you Kelly and the Welwyn Office.
A perfect tribute for my mother.

Staff at Austin’s went out of their way to arrange a date for the burial at short notice. The team were helpful, considerate and professional at all times and we appreciated the extra touches of kindness. Highly recommended.

The staff were all calm, confident and very caring.

We found every aspect of Austin's services highly professional and compassionate at a very difficult time for our family.
Whoever we dealt with, knew of our arrangements and nothing was too much trouble.
On the day, the Funeral Director and his team were exceptional, with the day going a smooth as it could.
Overall, a highly professional service - 1st class. As said 'you get what you pay for'.
Thank you.

David was so lovely to during this terrible time. Can’t thank him enough.

All the staff that we worked with, particularly Susannah and Gary were excellent, showing empathy and good organisational skills. Nothing was too much for either of them. Thank you
The only sadness, which I’ve discussed with Susannah was that the web view was not turned off to enable us to have a private goodbyes which really saddened us as a family.

Friendly staff put my mind at rest, everything went smoothly

Excellent service & very supportive of all our family.
They helped make a hard day for us..easier.