Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Michael at the Meadowhall branch is fantastic. After stopping and taking a look in the window, Michael popped out to see if he could help us in a friendly and no pressure way. After spending a little... Leggi di più
L'azienda ha risposto
Popped into the Shop in Edinburgh without an appointment & left having purchased our wedding rings… Shona was yet again absolutely fantastic help in choosing our wedding rings. Very professio... Leggi di più
L'azienda ha risposto
We were visiting Chester, and made a purchase of a Diamond ring, which is to be a birthday present for my wife. Polly was extremely helpful and gave us lots of advice, regarding size, quality of st... Leggi di più
I was away on holiday when my ring was dispatched so I rescheduled the delivery to today, July 1st. It was less than 2 weeks before my order was sent which was really good because I wasn't expecting... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
8 Greville Street, EC1N 8SB, London, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Will helped us look through a selection of wedding bands rings, gave great honest recommendations on what styles would suit us!
Even received an engagement ring polish!
Fantastic communication throughout, brilliant craftsmanship, stunning engagement ring.
Jeanette was absolutely wonderful to deal with,
Only bought one ring today, but if I had 2 wives I would have bought 2
Poppy gave us excellent service in store today. She was really friendly and helpful throughout the appointment. I came away with a ring and all the details I needed.
Fergus was a massive help with selecting wedding rings for myself and my partner. He even gave my partners engagement ring a clean. Highly recommended
Your staff are very welcoming and friendly. They listened to what I wanted and the result is just as I imagined.
I had an asscher cut diamond pendant made to match my earrings. Also from your Sheffield store. The set is absolutely amazing.
Thank you
Initial person we dealt with was great, i believe her name is Georgia. If this person was the only one we dealt with i would give this 5 stars. She was excellent and was a pleasure to work with
However we completed our transaction/pickup with a very rude member of staff which makes me regret using A&B

Risposta di Austen & Blake
Great customer service from Michael, really knows his stuff and the quality of the ring is outstanding!
The staff were so helpful and polite, not pushy at all, the whole process of buying my wedding band was so easy! Would definitely recommend!!
Staff at Austen&Blake London were accommodating especially Fabiha. She’s been patient with me in my visit as we kept discussing and finally concluding with the right ring. PS my fiancée loves the ring and proudly wears it everyday.
10/10. The staff are great at explaining ever step to make sure you get exactly what youre looking for. Final result came even better than expected
Very good experience overall. Staff very helpful and engaging. The engagement ring itself was simply beautiful and of good quality
I visited Austen & Blake Liverpool last month with an idea in mind. Aimee was so helpful and guided me to pick the perfect engagement ring. We both love the ring and can’t thank Aimee enough for the help and support she gave on my visit. Thanks very much again! Would highly recommend!
Good quality rings with range of metals, stones, and configurations, all at a decent price point.
Store staff really nice and professional.
Received the rings are they were well finished and presented, box could be a little nicer though, but really that's it. The rings themselves are great.
If we could get a few more metal mix and match options and improve the boxes, it'll be a 5 star for me 😊.
Just great jewellery at a fantastic price, and presentation amazing. I would highly recommend as the only place to get your jewellery.
We had a ring made, it's absolutely amazing. The service from start to finish was polite, and I was kept informed of progress of the ring.
I would recommend Austen and Blake to anybody looking for that 'something special'
Ordered engagement ring to propose on the 13th of march. No communication no replies. Was confirmed item would dispatch last week. Still no updates. Honestly ruined my plans to propose. Now I’m stuck with no ring no money and a headache.

Risposta di Austen & Blake
William was brilliant, helped my fiancée narrow down what she wanted for her wedding band which is no small feat!
Similarly helped me refine the styling of my ring, working out the size for the first time.
Wedding bands purchased, thank you very much!
We came in for wedding bands, and left with an amazing experience. Poppy and Sara were incredibly helpful and made us feel very welcome in busy circumstances. The bands are excellent and we can’t wait to wear them. We cannot recommend this store more.
Jeanette was absolutely fantastic in showing us engagement ring options and had such a warm and calming presence. She made us feel very comfortable and was really helpful in guiding us through different ring options.
Thanks Jeanette- Megan & Josh
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