Ausbury Recensioni 85

Did not receive my package. Said it was delivered but won’t send delivery picture. Poor customer service. They don’t stand behind their product. Crooked company. They take your money but don’t send the item you purchase. Customer beware.

Took forever to receive, arrived damaged, too small, incorrect color, company unresponsive to requests to return. Total scam

Long delivery time and then when the hairdryer came it was for medium to long hair - I have short hair - and when I asked if I could return it all I get is a generic email saying that I can get 10% off my next order!! I don't ever want to order again from this company. They are Chinese so don't trust them!!!

Please do not buy anything from them. I was waiting more than three weeks for my shampoo never arrived. When contacted them they say it is been delivered but no proof of delivery.

Do not buy from these dubious people it’s a con the bras are rubbish and they only accept returns if you pay to return to China. They’re crooks I should have known better.

Don’t even think about it. This is a scam company and site. Garbage from China, never even got my product.

If I could rate lower than one star, I would.
I ordered a plush cow that was advertised as weighted and able to be heated. The photograph had a young girl holding one, and the plush appeared to be sizeable and fluffy.
The shipping took a very long time, but finally arrived. The package was tiny(about the size of a softball) + lightweight. At first, I had no idea what it was. I was waiting for this item but the opened package was so different than what was advertised that I thought one of my kids had ordered it.
Unfortunately, it WAS the plush cow I had ordered through Ausbury. It is NOT weighted. It isn’t even stuffed. It’s small, limp, has a tiny tuft of hair on its head, and had pieces of the exterior that are falling off. The eyes look deranged are little fabric patches rather than the glass dark beaded eyes pictured. The horns are short. The cow is a completely different color than the advertised one.
I paid $50 for it, but it isn’t even worth $10.
Of course, after being deceived by this company’s marketing, I went to file a return and write a complaint and read that their company is NOT a London based company. Singapore is listed as their address, and returns have to be shipped at the buyers expense to a warehouse in China.
Pathetic product + pathetic people who are scamming.

If I could have given no stars I would have.
Ordered a Christmas wreath which was advertised so full & bushy, looked stunning. It took around 4 to 5 weeks to deliver. It arrived in plastic wrapping, around 8 inch square in size. I couldn't believe it. I purchased for my fireplace, it went in the bin. I would not order anything from this company.

Please do not buy anything from this ‘shop’. The item I received (2 weeks late), was nothing like the description. The description and photo online was an outright lie. They are refusing to give me a refund and keep offering discounts on further purchases. This company should be shut down, it is a complete scam.

After a lot of complaining my bank re funded as copy scam

They didn’t want trousers back they said donate but even charity shop didn’t want them

I ordered bra size 38c. Stretched as much as possible it would never fit that size. The bra cups were almost flat, not a c cup. Like most I thought it was a uk company and should have read the small print. I can now send it back to China, at my own expense, but my complaint is it’s too small, otherwise there is nothing wrong with the manufacture, so I don’t see a refund of the order and postage forthcoming. Avoid the company.

Dont be fooled into thinking they are UK based. The products ship from China and in my experience with the purchase I made, have little resemblence as to the imagery and video of the product promoted. Very disappointed, and to get a refund they ask you to cover the return postage to China.....buyers beware

Please do not buy from this company… I brought the weighted highland cow, and it was nothing like advertised. Very disappointing.

Absolute rubbish. Don't use this company. It's not London based as the website would imply. Goods come from China and delivery takes weeks. I ordered a bra in November and didn't receive it until 24th December! It was very poor quality, thin material with poor stitching and far too small despite me using their sizing guide to decide which size would fit me. I definitely won't be ordering anything from them again.

100% Misleading advertising!!
I am normally quite savvy to a scam but this company have ok invested in their website. I brought firecracker Christmas lights and the quality is terrible. Nothing like as advertised! Same "quality" product was available at the fraction of the price on other expected websites
Avoid at all costs!

I wouldn’t have given 1 star if there had been a minus option. I purchased the highland cow which is advertised as anxiety , weighted , and heat relief cow , on the pic it looks a good size for the price of £30 . Do not be fooled it is a third of the size NO heat pack NOT weighted and too small to cuddle as an anxiety comforter. To return I am responsible for postage back to CHINA !!!! I thought I was ordering from a UK company based in London!! Well done Ausbury you managed to SCAM me good and proper

Bras were at least 2 sizes smaller than advertised.
The quality is also very poor.
I have requested a refund.

AVOID ALL ADVERTISEMENTS - Illegal advertising with no come back. This company should be removed from all platforms

Ausbury (ausbury.co.uk) appears to be an online retailer, likely based in China but masquerading as a UK company, that receives overwhelmingly negative reviews for being a scam operation selling poor-quality goods (like shoddy clothing, fake items) that look nothing like advertised, with extremely long shipping times and difficult returns to China. Customers report falling for their "London" website, losing money, and receiving cheap, misrepresented products, making them advise others to stay away from the site.

It is BIG SCAM , avoid for all cost. Can't even express how disappointed I feel. I wouldn't even give a 1 star for a crappie piece I have received completely different from the picture.