Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Leggi di più
L'azienda ha risposto
Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Dettagli dell'azienda
- Negozio di autoricambi
- Grossista di accessori per auto
- Produttore di autoricambi
- Mercato degli autoricambi
- Negozio di accessori per auto
- Negozio di accessori e attrezzature per auto
Scritti dall'azienda
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Informazioni di contatto
169 Port Hacking Rd, 2228, Miranda, Australia
- ace@aurus.com.au
- aurus.com.au
4,6
Eccellente
197 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Delivered within said time
11 settembre 2024
Risposta di AURUS Australia
Dear Giulian,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great service!!!! Fast delivery
Quick delivery and product as describe and corrected our fault, thank you 😊
17 settembre 2024
Risposta di AURUS Australia
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Good product
8 settembre 2024
Risposta di AURUS Australia
Dear Travis,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Risposta di AURUS Australia
Dear Dmitry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Wrong part turned up
29 agosto 2024
Risposta di AURUS Australia
Dear Dean,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
It seems that the wrong part was delivered, and we understand how frustrating that must be. Please reach out to us with your order details and the part you received, and we will promptly assist in arranging the correct replacement or providing further options.
We appreciate your patience and look forward to resolving this issue for you.
Best regards,
AURUS Australia
Customer Support Team
Delivery driver didn't make good…
AURUS WAS excellent appy with the package and packed well, Arramax delivery was my only issue in my area. Eventually got package. Other than that great company. Thanku 👍👍👍👍👍😁
25 agosto 2024
Risposta di AURUS Australia
Dear Andrew De Jong,
Thank you for sharing your feedback about the delivery service. We sincerely apologize for any inconvenience you encountered with the delivery of your order.
We understand how frustrating this situation must have been. In future cases like this, please feel free to contact us directly so we can assist in resolving delivery issues promptly by coordinating with the courier service.
While we strive to ensure a smooth delivery process, we unfortunately do not control the specific delivery points or practices of the courier service. This aspect is outside of our direct business operations, and your concerns seem more related to the delivery company itself. However, we will communicate your feedback to the courier to help improve their services.
We truly value your understanding and hope this experience does not negatively impact your overall impression of our store and service.
Best regards,
AURUS Australia
Customer Support Team
Second time purchaser
Second time purchaser, different car. Product works, good price, super-fast shipping.
13 agosto 2024
Risposta di AURUS Australia
Dear Marten,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Risposta di AURUS Australia
Dear Bryan,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
good postage time and the part fits
good postage time and the part fits, very impressed.
9 agosto 2024
Risposta di AURUS Australia
Dear Stephen,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The part was the right part
The part was the right part. It only took a couple of days to arrive. Including postage, it cost a lot less than buying at Repco etc.
28 luglio 2024
Risposta di AURUS Australia
Dear Richard,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Risposta di AURUS Australia
Dear Paco,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
5 star customer service
Olga’s customer service was so incredibly efficient and helpful. She went above and beyond.
24 luglio 2024
Risposta di AURUS Australia
Dear Donna,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Helpfull when not deliverd
10 luglio 2024
Risposta di AURUS Australia
Dear Garry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Arrived on time and what I had ordered
5 luglio 2024
Risposta di AURUS Australia
Dear Rob,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Risposta di AURUS Australia
Dear Harrison Vorwerk,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Risposta di AURUS Australia
Dear Andor,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great past experience
Have used Aurus wiper blades on my previous car & was very happy with them.
9 luglio 2024
Risposta di AURUS Australia
Dear Allen,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great quality and great price
Great quality and great price. There work well and are a great fit.
7 luglio 2024
Risposta di AURUS Australia
Dear Joseph,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Risposta di AURUS Australia
Dear Tony,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The item/part supplied was incorrect
The item/part supplied was incorrect. Item returned and full credit received all thanks to Olga. Great customer service.
28 giugno 2024
Risposta di AURUS Australia
Dear Chris
Thank you for your feedback! We are glad that you had a positive impression of working with us; we are always ready to resolve any problems that arise.
Best regards,
AURUS Australia Team
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