Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Leggi di più
L'azienda ha risposto
Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Dettagli dell'azienda
- Negozio di autoricambi
- Grossista di accessori per auto
- Produttore di autoricambi
- Mercato degli autoricambi
- Negozio di accessori per auto
- Negozio di accessori e attrezzature per auto
Scritti dall'azienda
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Informazioni di contatto
169 Port Hacking Rd, 2228, Miranda, Australia
- ace@aurus.com.au
- aurus.com.au
4,6
Eccellente
197 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have installed the wipers and they…
I have installed the wipers and they give very poor results, lots of streaking? Any clues why?
29 giugno 2025
Risposta di AURUS Australia
Hi Paul,
Thank you for reaching out and letting us know. We're sorry to hear that you're experiencing streaking with the wipers — that's certainly not the result we aim for.
We’re always happy to help our customers troubleshoot any issues. For the fastest and most accurate support, could you please contact us through the contact form on our website? Our team will look into this promptly and do our best to resolve it for you.
Thanks again for bringing it to our attention — we’re here to help!
Best regards,
The AURUS Australia Team
Risposta di AURUS Australia
Hi George,
Thank you for your review! We’re happy to hear the product arrived on time and as advertised. We truly appreciate your support and look forward to serving you again.
Best regards,
The AURUS Australia Team
Risposta di AURUS Australia
Hi Paul,
Thank you for your feedback! We're glad to hear you were happy with our prompt service and found good value in your purchase. We appreciate your support and hope to serve you again soon!
Best regards,
The AURUS Australia Team
Excellent service
Excellent service , timely and efficient .
Would not be hesitant to make another purchase in the future .
15 maggio 2025
Risposta di AURUS Australia
Hi Nishan,
Thank you for your wonderful feedback! We're so pleased to hear that you found our service timely and efficient. It means a lot to us that you'd feel confident purchasing again — we look forward to serving you in the future!
Best regards,
The AURUS Australia Team
Risposta di AURUS Australia
Hi Michaela,
Thank you for your great feedback! We're glad to hear your experience was fast and hassle-free — that's exactly what we aim for. We appreciate your support and hope to serve you again!
Best regards,
The AURUS Australia Team
Quick service item received as ordered
30 aprile 2025
Risposta di AURUS Australia
Hi Nardia,
Thank you for your review! We're happy to hear that your order arrived quickly and as expected. We truly appreciate your support and hope to see you again soon!
Best regards,
The AURUS Australia Team
Risposta di AURUS Australia
Hi Peter,
Thank you for your kind words! We're glad to hear that the product met your expectations. We appreciate your support and hope to serve you again in the future.
Best regards,
The AURUS Australia Team
Great service and good price
9 aprile 2025
Risposta di AURUS Australia
Hi Brett,
Thank you so much for your kind words! We're thrilled to hear you were happy with both our service and pricing. Providing great value and excellent customer experience is very important to us.
We truly appreciate your support and look forward to welcoming you back to AURUS Australia in the future!
Warm regards,
The AURUS Australia Team
Risposta di AURUS Australia
Thank you, Carla!
We're so pleased to hear that your order arrived quickly and was exactly what you needed. We appreciate your support and hope to serve you again soon at AURUS Australia!
Best regards,
The AURUS Australia Team.
Risposta di AURUS Australia
Dear Ernest Carroll,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with both our service and the products. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Best regards,
The AURUS Australia Team
Not a very good website & customer support
Tried to order a part on their website,and after putting my details in it said there were no delivery options. I live 20mins away from their so called address. And customer support couldn't help me resolve the issue
16 aprile 2025
Non scritta su invito
Risposta di AURUS Australia
Thank you for sharing your feedback. We understand your frustration, but unfortunately, we could not find any record of an order placed under your name or email address. Additionally, we are unable to confirm any communication with you based on the details provided. Without a verified order, we cannot accurately assess the situation or address your concerns effectively.
If you were unable to place an order, it may be due to the fact that our courier service does not currently deliver to your region or address. We also do not offer self-pickup services, which is clearly stated on our website.
Since no order was successfully placed and we cannot confirm that this review is based on an actual transaction with our company, we are unable to assist in completing your purchase or resolving this issue. We suggest reviewing our delivery policy to check if your location falls within our service areas, or alternatively, placing your order at a later time when delivery to your address may be available again.
We hope this clarifies the matter. If you decide to place an order in the future, we would be more than happy to assist you.
Fantastic service
Fantastic service, lightning fast delivery and great products. Very happy with everything.
4 aprile 2025
Risposta di AURUS Australia
Dear Sean Kell,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with both our service and the products. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Best regards,
The AURUS Australia Team
fast service great product and pricing
26 marzo 2025
Risposta di AURUS Australia
Thanks a ton, Anthony! We truly appreciate your kind words. Fast service and great value are exactly what we aim for — come back anytime!
Best regards,
The AURUS Australia Team
Excellent service place order with in…
Excellent service place order with in 5 minutes got email back few hours have shipped order thanks for you service
28 marzo 2025
Risposta di AURUS Australia
Dear Eamon, thank you for your kind feedback. We're glad to know that you were satisfied with the efficiency of our service. We appreciate your trust and look forward to serving you again.
Best regards,
The AURUS Australia Team
for a novice with car stuff...
for a novice with car stuff as myself...they were easy to communicate with. The item was as described as required.
Thank you, especially as it was about 10% of the price the part would have cost from the dealership.
20 marzo 2025
Risposta di AURUS Australia
Hi Simon,
Thanks a lot for your kind words! We’re really glad to hear that everything went smoothly and that we could help you find the right part without the dealership price tag.
If you ever need anything else or have questions down the track, don’t hesitate to reach out — we’re always here to help!
All the best,
The AURUS Australia Team
Quick & efficient response
Quick & efficient response, kept well informed about order & delivery process.
20 marzo 2025
Risposta di AURUS Australia
Hi Jamie,
Thank you for your great feedback! We're glad to hear you were happy with the speed and communication throughout your order. Keeping our customers well-informed is a top priority for us.
Appreciate your support — and we hope to serve you again in the future!
Best regards,
The AURUS Australia Team
It was a quick and easy purchase
It was a quick and easy purchase, website well documented
10 marzo 2025
Risposta di AURUS Australia
Thank you, Patrick!
We're really glad to hear that your purchase was quick and easy, and that you found our website well documented. Your feedback means a lot to us. If you ever need anything, feel free to reach out!
Best regards,
AURUS Australia
Product was perfect
Product was perfect, delivered very promptly, pleasure to do business with
2 marzo 2025
Risposta di AURUS Australia
Dear Ronald Miller, Thank you so much for your kind words! We're delighted to hear that you were happy with the product and our delivery speed. It was truly a pleasure doing business with you as well, and we hope to serve you again in the future!
Best regards,
AURUS Australia
Prompt delivery and product exactly as…
Prompt delivery and product exactly as expected.
24 febbraio 2025
Risposta di AURUS Australia
Thank you, Peter! We're delighted that you received your order promptly and that it met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again!
Best regards,
AURUS Australia
Fast delivery and excellent product
4 marzo 2025
Risposta di AURUS Australia
Thank you, Emma! We're so glad you were happy with the fast delivery and our product. We appreciate your support and hope to see you again soon!
Best regards,
AURUS Australia
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