Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Wonderful khaki trench from Aurelie. Wore it into London yesterday and to the theatre – well cut, drapes beautifully and is a modern classic. Aurelie founder Lucy always encloses a handwritten note wh... Leggi di più

Valutata 5 stelle su 5

Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very uni... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I'm actually sorry to be writing this but I see others have had the same experience when trying to contact Aurelie. I've used before and been happy but this time I was sent the wrong size (their erro... Leggi di più

Valutata 5 stelle su 5

I bought this beautiful shirt on a whim, as I spotted it in the sale. As it was quite cheap, I was really pleasantly surprised at how well made it is - beautiful soft cotton and the sleeves are double... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Aurélie is the home of authentic, affordable and effortlessly chic French style. Each carefully curated piece is designed in and sourced from Paris.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No goods and zero service

My package never arrived. The courier says it’s been delivered to a neighbour but they don’t have it and the picture the courier took of it left on a doorstep was clearly not my neighbours house. So you have my money, I have no goods and despite 3 emails so far, no one has responded or contacted me. Shocking lack of or zero service and support. No goods, out of pocket and no response or contact from this company.

5 marzo 2022
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Risposta di aurelie.co.uk

Dear Clare, I am so sorry to read this message that the courier has not delivered your order to you. I will reach out to DPD asap to find out what has happened as I am very disappointed and cross to hear that they have delivered it to the wrong address. Please could you confirm which email address you have emailed as I have not received any emails from you and I have also checked the spam/junk mail and nothing, so I want to make sure that I don't have a technical problem with my email system. I am sincerely sorry that you have not yet received your order as yet, so will make sure to find your order with DPD or send you out a completely new blouse as soon as possible. I have your email address on file from your order, so I will send you an email follow up personally as well. Best wishes Lucy Robinson - Founder

Valutata 5 stelle su 5

Super fast delivery

Super fast delivery, beautiful blouse as described and good quality.

4 marzo 2022
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Risposta di aurelie.co.uk

Thank you so much for your 5 star review, we are so thrilled that you are happy with your blouse and our delivery service.

Valutata 5 stelle su 5

Pretty sweater

Pretty sweater. Nice and soft to wear

2 marzo 2022
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Risposta di aurelie.co.uk

Delighted that you like for your sweater and thank you for your 5 star review

Valutata 5 stelle su 5

Beautiful clothes

Beautiful clothes. Great service.

6 febbraio 2022
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Risposta di aurelie.co.uk

We are so glad to hear that you like your Aurélie pieces and thank you so much for your 5 star review.

Valutata 5 stelle su 5

Fantastic service from a beautiful brand

Fantastic service from Aurélie...Gorgeous collection, easy ordering and my parcel arrived super quickly. The personal service received was really special and I loved the small but perfectly formed Parisian collection that Lucy has put together. A true gem of a find!

6 febbraio 2022
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Risposta di aurelie.co.uk

Thank you so much for your 5 star review and kind feedback Louise.

Valutata 5 stelle su 5

Truly wonderful

Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very unique (I have received so many compliments!). The fit is also very flattering and versatile — you can easily dress the pieces up or get cosy in them at home. I will definitely be purchasing more pieces and filling my wardrobe with Parisian chic ;) Thank you, Aurelie! Xx

3 febbraio 2022
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Risposta di aurelie.co.uk

So delighted that you like your Aurélie pieces and thank you so much for your kind, 5 star review.

Valutata 5 stelle su 5

Great customer service and exceptional quality - HIGHLY RECOMMEND!

I bought the NEW Claudia white blouse and absolutely love it. I will definitely be buying from Lucy again. Her customer service was amazing. She was extremely responsive, friendly and helpful. Her products are gorgeous and of exceptional quality.
- Cheryl Catton

26 gennaio 2022
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Risposta di aurelie.co.uk

Thank you so much for your kind feedback Cheryl and I'm so happy that you are pleased with your blouse.

Valutata 5 stelle su 5

I absolutely love my cream shacket

I absolutely love my cream shacket, it fits so well, and is just what I was looking for but couldn’t find in other shops. The delivery was very fast!

23 gennaio 2022
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Risposta di aurelie.co.uk

So delighted that we were able to fulfill your shacket request. Thank you so much for your kind feedback and 5 star review.

Valutata 5 stelle su 5

I’m so happy to have found Aurelie!

I’m so happy to have found Aurelie, the clothes are beautiful quality and the cut is very good. The material is very soft and comfortable. I would highly recommend these clothes. I bought 3 blouses and a jumper. I will defiantly buy again. They also wash very well.

20 gennaio 2022
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Risposta di aurelie.co.uk

Thank you so much for your kind feedback and 5 star review Sally. It is always so great to bump into you around Harrogate, with you wearing your Aurélie pieces!

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