Wonderful khaki trench from Aurelie. Wore it into London yesterday and to the theatre – well cut, drapes beautifully and is a modern classic. Aurelie founder Lucy always encloses a handwritten note wh... Leggi di più
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Scopri cosa dicono le persone
Aurelie clothing is a truly wonderful thing. I recently purchased two items (the Sofia cardigan and Marielle jumper in cream) and I am so impressed. The quality is flawless and the styles are very uni... Leggi di più
L'azienda ha risposto
I'm actually sorry to be writing this but I see others have had the same experience when trying to contact Aurelie. I've used before and been happy but this time I was sent the wrong size (their erro... Leggi di più
I bought this beautiful shirt on a whim, as I spotted it in the sale. As it was quite cheap, I was really pleasantly surprised at how well made it is - beautiful soft cotton and the sleeves are double... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Aurélie is the home of authentic, affordable and effortlessly chic French style. Each carefully curated piece is designed in and sourced from Paris.
Informazioni di contatto
8 Glebe Road , HG20LZ, Harro, Regno Unito
- 07734365866
- hello@aurlie.co.uk
- aurelie.co.uk
4,3
Eccellente
207 recensioni
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
First time purchase and thrilled with…
First time purchase and thrilled with the coat! Super speedy delivery. Thank you so much x
2 dicembre 2022
Jumper is lovely
Jumper is lovely. Looks great on.
Lots of compliments.
Delivery excellent.
4 novembre 2022
Personal touch of the experience and…
Personal touch of the experience and quality of product is fantastic.
3 ottobre 2022
Quick delivery with a lovely personal…
Quick delivery with a lovely personal touch. Great item purchased, fits well, can't wait to wear it.
8 ottobre 2022
all great!
all great, love the jumper and arrived really quickly too! thank you, Lucy
29 settembre 2022
I bought three pieces from the autumn…
I bought three pieces from the autumn collection and I am over the moon with them.They are beautifully made and feel and look great on.I have had so many compliments already.
29 settembre 2022
The best Jeans
Another great purchase from this great clothing business. My latest purchase, a pair of skinny jeans, have been a huge success. So comfortable and fit perfectly. A great buy. Thank you Aurelie because I absolutely love them.
26 settembre 2022
Wonderful and thoughtful personal …
Wonderful and thoughtful personal service from Lucy, as usual.
23 settembre 2022
I ordered a jacket it arrived on time…
I ordered a jacket it arrived on time and is fabulous to wear.
16 settembre 2022
Supermarket quality at boutique prices.
I bought a blouse: it was £59.95. When it arrived the fabric and buttons were so cheap it looked and felt like a £15 blouse you’d get from a supermarket so I didn’t even bother trying it on. Supermarket quality at boutique prices I was not impressed. I had to pay postage on top (not refunded) and also had to pay for my own return postage- also not refunded. So read your refund and return policy and also the fibre/fabric content (looked like a silky soft cotton feel -actually 100% polyester with tacky cheap gold buttons- horrid).
8 settembre 2022
Risposta di aurelie.co.uk
Dear Deborah,
I'm so sorry to hear that you were displeased with your purchase from Aurélie and so much so, that you did not wish to try it on. We try to describe each garment as much as possible to compliment the photography as we are an online only brand. The blouse you bought is described as having a pinstripe running through the fabric and made of 100% polyester. I am slightly confused as to where you read about in the description that it has a "silky soft cotton feel", please could you share this with me?
We do like to take into consideration all customer feedback and I agree I would love to be able to offer free postage and returns however we are a small independent clothing brand, so we are just not at that stage at the moment sadly. All our pieces are sourced from Paris, we try to be as fair as possible when it comes to pricing, as we cover all the customs and duties taxes to import the clothing following Brexit. We do offer a 10% off your first order when you sign up to our newsletter, which then usually covers the cost of your first postage, I see that you did not use this code, so as a gesture of goodwill I will refund you 10% of your order. In regards to not refunding your return, we do clearly state on the website that customers are responsible for their own returns. Free returns is something we would love to offer in the future, once we are at the stage, to be able to do so.
Best wishes
Lucy Robinson
Founder
Great experience !
Everything I bought was just beautiful. And Lucy was most kind with feedback in sizing and fit. I will most definitely buy again.
1 settembre 2022
Top class
Beautiful blouse that fits really well. Great customer experience from start to finish and Lucy had a great personal touch.
8 settembre 2022
Beautiful dress
The dress I purchased from Aurelie is beautiful. It is such good quality. It has a nice fit, loose but not too loose and is flattering around the bust with a deep V. I really like the fact it has a collar. A timeless piece that can be worn many ways.
31 agosto 2022
Great service, quality clothing
Great communication & service, speedy delivery, beautifully wrapped.
Dress was gorgeous, excellent quality, sadly too big so had to return. In sale so sold out of other sizes unfortunately.
24 agosto 2022
A delightful online boutique
Aurelie is a delightful independent online boutique for all those discerning women looking for something unique. Having ordered a couple of times, I can confirm the clothing is stylish and of high quality that never fails to impress. I absolutely adore my Felice blouse that I recently purchased, so pretty and feminine. Plus, they provide excellent level of service and speedy deliveries, that everyone loves these days!
23 agosto 2022
I love the dress
Beautiful dress, love it :)
Would be even better if it was available in a size XS/6.
23 agosto 2022
Wonderful pieces
The clothes are so lovely and well made. Lucy is amazing and delivery speedy. Would definitely order again. Thank you!
13 agosto 2022
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