Audika - Solihull 24 Station Road Recensioni 

132
•
TrustScore 5 su 5

4,8

24 Station Road, B91 3SB SOLIHULL, West Midlands, GB

•

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Valutata 5 stelle su 5

Each time i have had the need to visit /call solihull branch penny has been friendly and cooperative. I have been seen by ayesha who has acted promptly, efficiently and very professionally. She h... Leggi di più

Valutata 5 stelle su 5

The service I've received from Lucy Walsh at Audika 24 station Road, Solihull is excellent. She always explains what she to going to do next and will discuss the results with me. I believe its very i... Leggi di più

Valutata 5 stelle su 5

Had a hearing test with Lucy and she was so professional and empathetic. She explained clearly how the testing would work and answered all my questions with complete patience. I felt truly looked afte... Leggi di più

Valutata 5 stelle su 5

Absolutely amazing customer service and aftercare!! I had an appointment with Ayesha who is superb at her job. Greeted us nicely and we felt comfortable throughout our appointment. Took us through t... Leggi di più



Informazioni di contatto

  • 24 Station Road, B91 3SB, SOLIHULL, West Midlands, Regno Unito

  • 0121 6474220

4,8

Eccellente

TrustScore 5 su 5

132 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

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(132)

6038 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Ayesha has taken much time and…

Ayesha has taken much time and expertise to diagnose me and provide me with the type of hearing aids which don't impinge on the arms of my spectacles. My lack of hearing is severe -my biggest problem is still in large groups of people. I can hear radio (iphone) and TV perfectly through a Connexx box. Excellent! Thank you for keeping me in touch.

26 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

The staff are all lovely and really…

The staff are all lovely and really take the time with you to exsplain everything . Lucy is a credit to you she is so lovely every time I come pt care you definitely feel looked after with Lucy . It's so important to have that .

14 maggio 2026
Valutata 5 stelle su 5

I was very happy with my visit

I was very happy with my visit. All the staff were very friendly Ayesha was really friendly and put me at ease straight away.i was very happy with my hearing aids I was shown very clearly how to use them.

27 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I had an excellent experience

I had an excellent experience . I was seen on time with a warm welcome from the audiologist Ayesha .she took history and some information . She explained about the test in detail and explained about hearing and its importance . Once the test was over she explained the findings and the need for the hearing aidas well as the types of the hearing aids as well as the difference and the prices in a proper professional way . I was well informed .

2 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Turn that TV down !

I have been wearing hearing aids for many years now, NHS and private. Ayesha Rehman of Hidden Hearing who fitted my latest ones has always been caring and reassuring, happily answering all my questions be they simple or otherwise. I have always felt embarrassed telling people that I wear hearing aids, not any more. Ayesha has made me feel confident with myself and my hearing aids. They are so good I have to ask my Husband to turn the TV down now instead of turning it up louder.
THANK YOU Ayesha Rehman

9 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Not happy with the experience I had…

Not happy with the experience I had here.
Quoted £6499 for oticon ITE device and told wax not a problem in right ear that has an 80% loss.
Went to specsavers/NHS test today and was told too much wax in right ear to get valid test and hearing in left was 40% (hidden hearing said 70%)
When I called hidden hearing to cancel was told NHS would be no good and they would reduce price from £6499 to bte price of less than £4000 !!!
Not happy at all.

27 marzo 2026
Non scritta su invito
Logo di Audika - Solihull 24 Station Road

Risposta di Audika - Solihull 24 Station Road

Hello

Thank you for taking the time to leave your review however we are sorry to see the reason for it. Based on the feedback you have provided we can understand your frustration, this is certainly not the experience we would like to provide to any of our customers.

Whilst we know that in some cases hearing levels can fluctuate from day to day, we also share some concern of the differences you have mentioned from a test with us compared to a test elsewhere.

We’d really appreciate the opportunity to look into this for you in more detail to ensure everything has been properly reviewed and clarify any questions you still have. If you’re open to it, please contact our Customer Services Team on 01622 775191 or by emailing contact@hiddenhearing.co.uk and we'll be happy to help.

Kind regards

Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valutata 5 stelle su 5

Listen and learn

Everyone is very welcoming and you feel at ease..
The test are quite easy and the results are given with care and fully explained to help you understand them..

11 marzo 2026

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