Audika - Hatch End Recensioni 

138
•
TrustScore 5 su 5

4,8

419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB

•

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Valutata 5 stelle su 5

James at the Hatch End UK branch was very welcoming and knowledgeable.He put me.at ease as this was my first ever hearing test,which he carried out very efficiently. He then offered various solutions... Leggi di più

Valutata 5 stelle su 5

Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... Leggi di più

Valutata 4 stelle su 5

I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... Leggi di più

Valutata 5 stelle su 5

Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months... Leggi di più



Informazioni di contatto

  • 419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, Regno Unito

  • 020 8515 8300

4,8

Eccellente

TrustScore 5 su 5

138 recensioni

5 stelle
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2 stelle
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4,8

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(138)

6062 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

My appointment for wax removal today…

My appointment for wax removal today 27th June was at the Hatch End branch and was carried out by Khadisha Walters. She explained the procedures very well and carried out the treatment in a calm and professional manner. Excellent !!

27 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Wax removal at its finest

I went for a wax removal (not my first one either) and it was such a pleasant experience, made even better with the welcoming and caring nature of Roopa Samani. 10/10, would recommend getting your wax removal done by this company.

9 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellant Service

The service I received from Mary Wakwabubi from Hatch End Clinic was excellant, I found Mary to be both helpful and kind in her aid to sort out my problem hearing, her after service was great and I would recommend Hidden Hearing and Mary to all my friends and relatives.
regards Carole Love.

27 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Remarkable Roopa

I contacted Hidden Hearing regarding removal of ear wax and was advised that as my local branch was closed for refurbishment, I could be offered treatment in my own home (at no extra charge), which I accepted.

I had my ears cleared of wax (elsewhere!) only four months previously and was disappointed that they needed further attention quite so soon.

A wonderful practitioner, Roopa, arrived on time and gave a very clear description of what she about to do and how she would do it. She showed me images of my occluded eardrums before and after treatment which was helpful and interesting. My wax (I use hearing aids which compacts the wax making removal more difficult) was extremely recalcitrant but Roopa didn't give up and won the battle!

Roopa put me at ease and was extremely professional, polite friendly and not least, competent!

I have no hesitation in recommending Roopa and know that I will be very happy to see her again in the future.

15 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Wax removal at home

Excellent home service. Had a visit from Roopa Samani for wax removal. Very polite and explained very professionally. Highly recommended

20 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

Overcoming my concerns - excellent service

I had ear wax removal by Khadisha Walters. As I have suffered with Meniere's Disease in my right ear I was very worried. I have tinnitus and hearing loss in that ear. Khadisha talked me through the whole process and answered all my questions patiently. The whole process went very well and she kept checking that I was o.k. She really couldn't have been nicer or kinder.

15 aprile 2022
Non scritta su invito
Valutata 4 stelle su 5

Excellent experience

Had an overall excellent experience and interaction with this Hidden Hearing branch in Hatch End.
Mary is a very pleasant and competent audiologist who obviously knows the field well and has years of experience.
In addition I was seen on time and was given reassurance to all my concerns. The branch was warm and inviting, clean and effecient. Will happily visit again and return for future appointments

18 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Very happy with the service provided by…

Very happy with the service provided by Roopa. As someone who has had their ears syringed in the past, I was a little dubious about the suction method, however the whole process was very efficient and seemed to do the job! Would definitely recommend.

3 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Outstanding service!

I would highly recommend Mary and the team who have been very helpful and patient with my 89 year old mother. She initially had an appointment for a hearing test but Mary explained she needed ear-wax removal first. The procedure was pain free and successful and then was followed by a hearing test and subsequent fitting of hearing devices. As clients we were both treated with respect, kindness and understanding. We will be visiting again in 6 months time for a check-up appointment.

24 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Roopa at Hatch End provided a brilliant service. She was very friendly, patient and calmly explained the process. Great results and would recommend for the customer care alone.

22 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Money grabbing woman with no respect.

This Mary woman made my mother feel very uncomfortable. She did not explain any procedure prior to doing any test. My mother felt very uncomfortable and she did not show any reassurance to deal with the situation. We are not coming back here, we felt very disrespected. Very unprofessional and terrible customer service skills.

21 dicembre 2021
Non scritta su invito
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Risposta di Audika - Hatch End

Hi Sergio,

Thank you for your feedback and review. I am very sorry to hear about your recent experience. We pride ourselves on our customer service and are sad to hear about that this level of service was not provided to you.

If you would like to contact our Customer Service team to discuss the matter further please email contact@hiddenhearing.co.uk .

Kind regards,
David - Hidden Hearing

Valutata 5 stelle su 5

Great service, friendly, expert people

I was looked after brilliantly by 'Dee' (Khadisha Walters). She's amazing. Friendly, funny, professional. Also very persistent - during my first visit she didn't manage to remove all the ear wax, so she saw me for a second and third time, at no extra charge. Bingo! Everything now clear. I highly recommend her!

3 dicembre 2021
Non scritta su invito

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