Excellent service and personal touch at the new Audika Hearing store in Cowick Street, Exeter. Been hard of hearing for many years and consultant Emma Rooms explained everything and adjusted my hea... Leggi di più
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I am a client of Audika, 88 Fore Street, Exeter - previously Amplifon. I lost one of my hearing aids and needed speedy help. Audika gave me an appointment that same day and could not have been mor... Leggi di più
Excellent service very impressed. I visited the Exeter Audika today and was looked after by Suzanne who was very professional and reassuring. She explained the process of using microsuction beforeha... Leggi di più
Emma was just so helpful, Smiley and welcoming and really put me at ease. Genuinely keen to help and very kind. customer care and knowledge excellent, and very patent.The receptionist - [sorry miss... Leggi di più
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Wonderfully looked after and excellent…
Wonderfully looked after and excellent treatment.
Hearing test
Technician appeared competent and was very polite, also seemed knowledgeable, but I got the impression he was a little too eager to sell me the hearing aids before I made up my mind. But then I know that is part of his job.
Excellent home visit
The appointment was made the day before as they had a cancellation. The audiologist Jack Turner carried out a very thorough hearing test lasting about 90 minutes. At the conclusion of the test he suggested Oticon Real 1 would be best suited for me. It is the top of the range and the most expensive. But there was no pressure to make an immediate decision and said he would ring us after the weekend when we had a chance to discuss it.
Exceptional
The team at Hidden Hearing are all extremely friendly, helpful and reliable and go out of their way to provide a professional 5* service
Excellent Customer Service
Richard (Exeter Branch) went above and beyond to ensure that my problem was solved, and that my request was dealt with in a very professional manner (even though he wasn't really supposed to be working at the time). His help in solving my problem meant that my Mum was able to enjoy her Christmas. Thanks Richard.
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Prey on the vulnerable
My elderly mother bought hidden hearing aids which never stayed in . On seeing chime nhs audiologist we were told my mother had very narrow ear canals so should never have been prescribed hidden hearing aids .please save your money and contact chime instead of wasting thousands of pounds

Risposta di Audika - Exeter
Prompt and efficient attention to a…
Prompt and efficient attention to a problem of my making! A very professional team.
Suzanne at Hidden Hearing in Exeter was…
Suzanne at Hidden Hearing in Exeter was great at explaining the procedures at my recent ear wax removal in Exeter.
What a hidden gem of place .
What a hidden gem of place .. easy free parking nearby . Great staff and so welcoming and helpful. Was put at ease and all aspects explained. Suzanne the nurse cleared my ears totally pain free. I cannot recommend them highly enough ⭐⭐⭐⭐⭐
Excellent service
Had the wax removed from both ears this morning by Suzanne in Exeter who did an excellent job. She was friendly and took time to explain the procedure and show me the images and "videos" afterwards.
Microsuction Wax Removal
Searched the internet and thought the service offered seamed reasonable in price. It certainly was I was told when I arrived that if they were not able to remove all the wax in one session I would be invited back for two more sessions at no extra charge. Fortunately all the wax (loads of it!) was removed in this session in 40 mins. I was shown before and after pictures of my ear canal. All very impressive to see a clear canal and unobstructed eardrums. My tinnitus has much reduced and my wife is now shouting at me instead of mumbling!!. In summary I would highly recommend the treatment and in particular Hidden Hearing in Exeter. Thank you Suzanne.
My experience was nothing but efficient…
My experience was nothing but efficient and pleasant. I was treated by Suzanne and I'd thoroughly recommend the service, it was so quick and easy, and for an affordable price. I was nervous about microsuction as I'd never had it done, but Suzanne reassured me throughout and it was over so quickly and absolutely painless. The results were fantastic and I'll definitely be back there and recommend to family and friends.
micro suction ear wax removal
I had micro suction ear wax removal. Suzanne from the Exeter store was brilliant earlier today. She was very patient and kind. Thank you!
Thank you to Suzanne at Hidden Hearing…
Thank you to Suzanne at Hidden Hearing in Exeter, who successfully removed some very stubborn ear wax this morning for me. Suzanne is very informative, compassionate and reassuring, which was particularly appreciated as I was recovering from an extremely painful ear infection. Would very much recommend the service.
Very good experience.
Ear wax removal Exeter
I had ear wax removed for the first time, and although it felt very strange, it was overall a very positive experience.
The practitioner was friendly and very professional and everything went very well.
Hidden Hearing in Exeter is the place…
Hidden Hearing in Exeter is the place to go for earwax removal. This morning I was looked after very well by Suzanne Parish ( Ear Care Practitioner ) Everything was explained before the procedure, during and after. All my questions were answered. I also had a hearing test which was very informative.
Ear wax removal
I had my ears micro suctioned at the Exeter branch of Hidden Hearing this week by Sharon Richards. From the moment I arrived I was put at ease and the procedure was carried out in a very professional manner. Sharon's explanations were excellent and the technique absolutely pain free. I am delighted with the results and would absolutely recommend Hidden Hearing for ear wax removal.
Excellent treatment and awesome…
Excellent treatment and awesome customer service and care nothing is too much trouble.
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