I can only state that the customer service and clinical attention to helping me attain the best hearing provision was first rate. I would have given five stars but was unable to assess whether the pri... Leggi di più
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Scopri cosa dicono le persone
Booked online for a ear wax removal appointment. On the day was greeted by friendly staff, didn't have to wait for my appointment. Jan was brilliant from start to finish. She was very professional a... Leggi di più
Have dealt with Hidden Hearing at Chesterfield for some years now but have to say the service and quality has improved considerably since Grace joined the practice. She is professional, personable, st... Leggi di più
We received excellent service from Grace. She talked us through the procedures and fully explained the results, possible causes and the implications going forward. The visual evidence helped us to un... Leggi di più
Informazioni di contatto
34 Knifesmithgate, S40 1RQ, CHESTERFIELD, Derbyshire, Regno Unito
- 01246 283970
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An outstanding example of real customer service.
I can only state that the customer service and clinical attention to helping me attain the best hearing provision was first rate. I would have given five stars but was unable to assess whether the price was justifiably so high, particularly after responding to an advert. claiming that prices were lower and comparing other competitors price range.
Helpful team
Easy to make initial appointment. Plenty of reminders. Greeted nicely. Full explanation of ear construction. Clear instructions to carry out many checks and examinations. Clear reasons for intervention from test results. Pleasant relaxed atmosphere keeps you relaxed. Thank you
polite
polite , great hearing test took the time to do a really complete test, great result, the best test / result ever
Appointment made and ear wax removal…
Appointment made and ear wax removal procedure carried out pain free and excellent professional advice given by Jan. Would recommend.
Jan was attentive and professional and…
Jan was attentive and professional and put me at ease.
Very informative audiologist explained…
Very informative audiologist explained things very well
Very pleasant and helpful testing for…
Very pleasant and helpful testing for a problem I mentioned.
Grace and Mandy are very professional…
Grace and Mandy are very professional and extremely experienced there is nothing they won’t help you with very friendly love them both can’t say anything else
I attended Hidden Hearing in Bridge of…
I attended Hidden Hearing in Bridge of Allan on 25/1/24. This was by far the best decision I made. The staff all put me at ease as soon as I entered the building. I had a thorough test and I feel I have had my life back as does my family.
I would 100% recommend them.
Great Hearing Assessment
Friendly welcome, thorough explanation of the hearing assessment process and excellent support in answering my questions and concerns. Good advice given.
Free hearing test in Mansfield, 30/08/2023
Appointment in Mansfield Notts 30/08/2023, and on behalf of my husband and myself, thank you, Nabila, Akhtar, BSc  for a very patient, and fastidious examination of our hearing. We are both elderly, and appreciate that you hold a clinic once a week in Mansfield, as this saved us, making the journey to Chesterfield. Well done, hidden hearing, for the countrywide leaflet advertising, this free hearing test. We can recommend this provided service, and the extremely professional way this is carried out.
Excellent service as always
Excellent service as always! Been twice now, and never disappoint. Very helpful and informative.
Professional service through wax…
Professional service through wax removal to hearing test at the end, with appreciated recommendations.
My experience was brilliant!
My experience was brilliant! Grace was very informative and made everything easy to understand.
Having had Chesterfield Hidden Hearing…
Having had Chesterfield Hidden Hearing for many years I am sooo impressed with my audiologist today…her name is Grace. She is so good and explains everything in clear detail…it was the best hearing check I’ve ever had. She also has so much patience and a wonderful personality… I hope that she stays at the Chesterfield branch. I also must say that Mandy the receptionist is very welcoming and they make a great team…Thank you both.
The Best Hearing Company!
I’ve been twice to Hidden Hearing in Chesterfield now. It’s by far the best experience I’ve had over many years of going to my local GP.
Jan is a great professional and removed my ear wax.
Many thanks and I’ll back next year for a check up.
Professional staff.
EXCELLENT EXPERIENCE
Firstly, all of the staff I met at the Chesterfield office, Grace, Jan & Mandy were all very efficient, knowledgeable, courteous and caring. Jan performed the wax removal from both my ears and she proved to be a lady who does not give up until the job is done and complete to both our satisfaction. Grace performed the full technical audio procedures and tests and gave me the detail and advice I needed to make future decisions. A very up to date technical and completely pleasant experience. Finally, Mandy did an excellent job at reception with suitable bookings and made sure a drink was available on all occasions. In short total excellence at all levels. Thank you ladies for all your help.
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