Audika - Bournemouth 101 Poole Road Recensioni 

127
•
TrustScore 4.5 su 5

4,6

101 Poole Road, Westbourne, BH4 9BB BOURNEMOUTH, Dorset, GB

•

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Valutata 5 stelle su 5

Although we arrived well before our specified time we didn' t wait long. Our options were explained in detail and all our questions patiently answered. We would appreciate a mail confirming the opt... Leggi di più

Valutata 5 stelle su 5

Hidden Hearing are absolutely fantastic. My partner and I visit Ros once or twice a year for a hearing test and wax removal. As keen scuba and free divers, ear health is really important to us, and Ro... Leggi di più

Valutata 5 stelle su 5

Today’s visit to the ear care clinic exceeded all my expectations. A big thank you to the receptionist for finding an appointment so quickly — it truly meant a lot. And a very special thank you t... Leggi di più

Valutata 5 stelle su 5

First class experience. The whole process from the consultation, through to fitting my new hearing aids was excellent. Nothing was rushed and everything was explained to make sure I felt comfortable a... Leggi di più



Informazioni di contatto

  • 101 Poole Road, Westbourne, BH4 9BB, BOURNEMOUTH, Dorset, Regno Unito

  • 01202 762106

4,6

Eccellente

TrustScore 4.5 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

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(127)

6062 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Very good service

Very good hearing test .Tim was very helpful but having done some research i find the price to high for me .

19 febbraio 2024
Logo di Audika - Bournemouth 101 Poole Road

Risposta di Audika - Bournemouth 101 Poole Road

Hello, thank you for taking the time to leave your review and whilst we are sorry to see the 1 star, we appreciate the comments about your experience. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

Valutata 5 stelle su 5

Westbourne jessica

Went in for annual wax removal and Jessica was amazing helpful and polite no fuss or anything can’t recommend enough

30 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing service

This. Company looks after everybody equally. Collection from home to their premises. Uncrowded premises. After hearing tests, etc. a taxi back home using a quality company.
Good old fashioned all round service.

25 gennaio 2024
Valutata 5 stelle su 5

Hearing is believing!

A chance conversation with a friend recommended Hidden Hearing in Westbourne nr Bournemouth having heard about how the latest hearing aids could help both hearing and also help with tinnitus. My husband is an engineer and very sceptical of such claims but nevertheless agreed to an appointment. The test clearly showed his loss of hearing especially in the higher frequency range. The treble on the soundbar was always on high so this was no surprise to me.
Paul and Victoria were great in explaining how hearing aids could lessen the impact of tinnitus through vastly improving the hearing range. The improvement in his hearing was instant however the tinnitus reduction took a few weeks as the brain adjusts to hearing frequencies not heard for years.
It's been six months and we have found the aftercare superb and the no interest six months to pay helpful.
Hidden Hearing wasn't the only place we visited before deciding who to decide on purchasing from but so pleased we chose HH.
Trevor and Ann

17 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Went this week for my annual check up…

Went this week for my annual check up at Westbourne and the service was excellent. Victoria was very professional and answered all of my questions. Added the Music feature to my Hearing Aids and that was really worth doing.
I findHidden Hearing a very professional company and would recommend them. Bill

21 settembre 2023
Non scritta su invito
Valutata 3 stelle su 5

Pleasant receptionists

Pleasant receptionists, audiologists seem reluctant to check ears for wax even when I have prompted?
Also difficulty with optional 'ear grip' but no guidance?

4 giugno 2023
Logo di Audika - Bournemouth 101 Poole Road

Risposta di Audika - Bournemouth 101 Poole Road

Hello,

Thank you for taking the time to leave your review, we appreciate your comments.

I have forwarded on to the area manager to arrange for someone to contact you to discuss. If there is anything else we can help you with, please feel free to contact our customer services team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk

Kind regards,

Hidden Hearing

01622 775 191 / 0800 740 8796
contact@hiddenhearing.co.uk




Valutata 5 stelle su 5

Jessica was exceptional

Jessica was exceptional, she has always been friendly, knowledgeable and focused on getting the right outcome for my hearing needs. Very comforting to have her as my point of contact.

10 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Jessica was exceptional

Jessica was exceptional, she has always been friendly, knowledgeable and focused on getting the right outcome for my hearing needs. Very comforting to have her as my point of contact.

10 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Hearing consultation Ringwood

I had consultation about my hearing which I was assured was free and no obligation. The audiologist wore a face mask (good) but it was absolutely filthy (bad!).
He fitted me with hearing aids ( didn't ask for this but OK). At the end I told him I wanted to think before committing to a £5000 outlay ( who wouldn't?). He became very shirty and pressed me hard to buy.
The whole consultation was simply a high pressure sales pitch and quite unpleasant when i didn't buy.

26 aprile 2023
Non scritta su invito
Logo di Audika - Bournemouth 101 Poole Road

Risposta di Audika - Bournemouth 101 Poole Road

Hello,

Thank you for taking the time to leave your review and we're sorry to the reason for it and the detail as you have described.

This is not how we would want to make any clients or prospective clients feel and your feedback has been passed onto the Area Management Team to investigate this. If you would like to discuss further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to talk with you.

Hidden Hearing
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valutata 4 stelle su 5

Professional and good! service

Professional and good service, nothing was too much trouble. Good advice given and aids are just perfect, and so comfortable! Hearing and fitting excellent, further follow up appointment made pto make sure all is still good !
Thank you so much !

19 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from the professionals at hidden hearing

Excellent service from the professionals at hidden hearing In Westbourne. I have been hiding my hearing loss for far too long until I booked appointment with hidden hearing. The consultation was first class and very informative, the fitting of the hearing aids was excellent, now I can hear things that I never could. If you have problems with your hearing don’t delay it book appointment with hidden hearing, first class.

17 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent new hearing aid

I attended two appointments to sort out a new hearing aid. The first one was where all the testing took place and second was to fine tune the device. Both appointments went well and I now have much improved hearing.

26 marzo 2023
Valutata 5 stelle su 5

My new Hearing Aid

Delighted with the whole experience. Throughout the staff were professional and charming. My new hearing aid is a vast improvement on my old National Health one in all respects. Amazing difference!! I don't have to ask people to repeat themselves any more !!!

29 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Good follow up service

I had a second follow up on 1st March at the Westbourne branch of Hidden Hearing following the issue of my hearing aids a month earlier. Victoria was excellent in her professional, but friendly manner and gave me very good help in adjusting to the new experience of wearing hearing aids. I feel lucky to have such a good service so local to me.

1 marzo 2023
Non scritta su invito

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